The Metropole  

Great location with excellent views from the public rooms. Good food.

Lack of ventilation with windows in most rooms having very limited opening or being sealed shut, understandable for safety reasons but the lack of alternative ventilation in the form of ceiling fans or better still air conditioning, meant that the rooms became unbearably uncomfortable at times, especially on sunny days. The bathroom was clean and adequately equiped but is becoming dated whereas it could hve been a feature. The radiator in the bathroom is permanently on which adds to the aforementioned overheating problem in summer. This hotel has the potential to be furbished to high standards and combined with staff training improvements could move up market considerably given its location and the current exclusive reputation of Padstow and Rock.

The staff were very pleasant and efficient with good attention to detail.We felt very 'at home' and welcome.

Our showeroom (room 2) could do with a handyman with a silicone gun to seal up the unsightly cracks.

Comfortable and free parking in Padstow!

The location is hard to beat in Padstow. In season the car park struggles to cope but in winter it's fine. Just round the corner from Rick Stein's At £59 including breakfast it's a great deal. I'll be back

Parts of the room were tatty and the TV dated. TV reception poor and remote didn't work.

Easy parking, superb location overlooking harbour. Great breakfast, very friendly and competent reception staff. Nothing was too much trouble. Very comfortable.

Polite staff Relaxing atmosphere

Upgrade to sea view not worth it - sand dredgers working. Noise - Sand dredging from 5am !

Staff were very welcoming. Complimentary coffee/tea. Great breakfast and beautiful rooms.

It was very good as an accomodation.

All the beatiful fireplaces at the hotels sitting areas were not on!!!

Very comfortable and welcoming. A bit frayed around the edges (wellworn) in places. Good food but poor tea bags except breakfast tea which was Twinings and a great improvement on afternoon tea and tea bags in room - cheap taste. Television in room 15 poor picture, almost unusable. TV's need updating to small flat screen, take up less room too.

Staff, location and breakfast were all excellent ... and it has its own car park

Good food, extremely clean rooms nice and warm even though it was an old building and a winter break.

Location good and the nearness of facilities.

Fire exercise at nearly midnite....????????but safety first...furniture by room door entrance32 inside of ill placed and awkward to go in and out bathroom good apart from no shelves to put toilet bag was placed on floot poor design...shower too not impressed... Complicated to work and standing in a bath is not ideal..clean and light.room but lay out very poor and dated.not much change in all the yrs we have stayed.there.SADLY. Staff very good and smiles ....jw.

The hotel is in a great location with great views.The Metropole affords that little touch of luxury without losing that homely feel.The staff were all helpful and attentive.We were there for our wedding anniversary and the hotel gave us an upgrade and a bottle of champagne on arrival.We enjoyed the one night we ate in the hotel.