Normandy Hotel  

The hotel itself was very nice. Staff very friendly. My wife was attending her annual work Xmas party so it made sense for us to book a room for the evening. Her comments on the bar staff at the hotel were very positive. Friendly, fast service.

Breakfast is cooked before we headed down for it. Some items were cold and dried out, making it un-appetising. Perhaps change the setup. We recently spent a night in another hotel chain, and the breakfast was very hot and appealing. This is due to the way they keep it hot and presentable.

the food was very good served with pleasant staff

Twice we have booked a twin bedded quiet room through your firm. On our arrival have been given a double bed room so small there was no room to open ones cases.The noise from the music from the parties went on and on getting louder and louder. Then the party goersthought they were the only people in the hotel with loud shouting to each other and the knocking on doors . This went on until 2 45am. Not my idea of a pleasant stay. Last year we called the manager and complained to no avail. nothing changed, Surely they must have some quiet room away from the loud party goers .

The rooms were terrible, the food was average, we asked for an alarm call and received it 1 late.

The room and bathroom were gleaming, although it was a bit on the small side, a bit tight. Reception was fast and efficient. The shuttle drivers were helpful and good natured.

No menus were in room for the dining room or the bar. In fact we thought only food was available in the dining room when later in fact we discovered that the bar menu would have been more than adequate. The airport shuttle suited us but could have been more frequent than hourly, it is not as though the journey is a long one.

We thought the hotel was in an ideal location for our overnight stay prior to flying out to Spain. The staff were absolutely excellent including arranging with the kitchen to say to wait for another 2 guests when we arrived at the hotel just before the evening meals were ready to close. The food in the hotel was excellent and that staff were very obliging especially given that we arrived in the restaurant very close to closing time. The rooms are a bit dated and in need of refurbishment but the food, service, staff and transfers certainly made the deal good value for money.

Only point I would say is that the rooms could do with being updated.

The location and breakfast.

The room was too small,no cutlery etc with bar snack and no fruit juice available at 9.45am for breakfast.

Relatively close to the airport and the shuttle service bus driver.

I did not like the facts that the courtesy phone at the airport did not work and the shuttle service was limited to once an hour. I found the information supplied on the hotel's website to be deliberately deceptive about location and convenience.

Staff friendly and helpful, restaurant good, rooms clean nice view.

Shuttle service to Braehead included in package, not available when required.

Staff were great.

Tatty, unloved hotel, room seemed worn and dirty, no chair in room so bed was the only place to sit, wifi wasn't working. Really not a nice place, needs loads of TLC.

The hotel has a secure parking facility and is located close to the airport. They also provide a courtesy bus. Although quite a basic hotel, the food is good and the staff are very friendly.

The hotel is a a bit 'tired' and the bedrooms are very hot at night.

Great bathroom

Male reception manager was quite unhelpful and certainly not welcoming. The really poor windows(poor noise levels next to airport) mean I wldnt stay there again unless it was fixed

Friendly helpful staff

Rubbish bin in the room would have been helpful. Rooms too warm even though outside temperature ok