The Park Hotel  

Very central for getting to London (Train station just around the corner)

The hotel annexe is getting very tired. The decor is in need of attention. The curtains at the window were in shreads, falling apart and badly stained by condensation / damp. (The curtain lining, not the main material) The bathroom had not been cleaned properly, the plug had a mass of hair in it, not nice!! The bathroom floor tiles were loose and the shower screen leaked water all over them.Room 36.

We choose The Park hotel as it was close to Twickenham for the Rugby, cost was a little pricey for what you got for your money as breakfast wasnt included and cost another £13 each and wasnt that nice (disapointing) and service was very slow one breakfast was brought out and the other 5 minutes later as they had forgotten to order 2!! Food in the restaurant in the evening was lovely but service a little slow but very tasty all the same :)

Service very slow in the restaurant

Staff friendly and helpful, rooms fairly basic - but clean. The breakfast service was excellent. Good location and parking, close for visting our family so we will stay there again and would recommend.

Room was exceptionally clean and comfortable. I liked that I was able to arrive late at night, I liked the tv and available channels, I also liked that breakfast to the room was available - the breakfast was very good.

I had phoned the hotel during the day to request a bottle of wine to the room as I would be arriving late. When I arrived - this had not been arranged and the guy went to go and get one from the bar but could not locate a bottle of red which is what I wanted. Instead, he kept looking in the fridge and told me he didnt know anything about wines.. I explained that a red would not be kept in the fridge. I got frustrated and said to leave it and that if he was able to get hold of one, to please bring it to the room. He didnt.

The staff were all friendly, considerate and helpful. The food represented good value and it had ab easy atmosphere. Just a 10 minute short walk to the railway station and east access by road make it a good choice for those wishing to have days in central London as well as enjoy local attractions such as Kew gardens, Hampton Court and Strawberry Hill House.

The room was quite large, the soaps and shampoo were excellent quality, tea/coffee and kettle were all in place, the window actually opened (important for us), and the room was clean, tidy and just what we needed. Oh, and the wi-fi was free !

Only one bath towel supplied in the room.

Lovely spacious room and bathroom. Clean well appointed rooms Enjoyable bar and bar food Friendy staff at reception, bar and management. Issues addressed on request promptly

Dining room experiences at breakfast and dinner a disappointment. Food served at breakfast was cold No toast facilities and cold toast served Staff attitutude in dining room needs improvement.

Excellent location, facilities and staff. All round excellent hotel.

Executive rooms we noisy due to being on the front of the hotel (room 10)

The best thing about staying at the Park Hotel is the fact that you can park your car on site for no extra cost.

The breakfast service - it is dire !

excellent value for money in a very spacious double room, easy to get to city centre but yet near a nice quiet part of london. Restaurent lovely and helpfull staff, would definatley stay there again.

We were immediately welcomed and were made to feel at home by the wonderful receptionist. She was very nice and professional and answered any questions she had- this happened all the way from check in to check out. We felt at ease right away! The room was clean and tidy and was nicely decorated and you have space to do what you want to do as well as getting help or food or drink whenever you needed. The location is great as it is right in the middle of everything going on in the area, The hotel pub was nice with a wide variety of food and drink served and the bar staff were nice too. Had a lovely time there and will definitely be back. Thanks!

Basic, but comfotable and clean. Nice bar and retaurant area. Staff were friendly and helpful.

Breakfast - very bland and poorly cooked. Hopefully this was a one-off.

Everything was first class.

The sofa bed eas very uncumfortable you could feel every spring.