I arrived at 6.30pm and had to park approximately 1/2 a mile from the hotel as there was no parking any closer available, a fact that the reception staff found humorous. I then had to walk back to the car to place the appropriate car parking permit on the car and then walk back to the hotel again!! The hotel does not serve dinner from Friday to Sunday so, if like me, you are a business traveller and arrive tired at 6.30pm on a Friday evening, after having had to walk half mile from your parking spot with your bags, and then back and forth from the car to place the parking permit in your car, you are then greeted with the prospect of hunting around Eastbourne for a suitable restaurant to eat, or you could settle for peanuts and crisps which was what was offered!! Incidentally, none of the web sites, or booking form, advised that food was not available at the hotel between Friday and Sunday. The only reference I found to this was on the menu board outside the entrance to the hotel which is a bit late after you have already booked! My room, 206, was warm and comfortable. However the carpet was badly stained (photo available) and the wall socket was cracked through to the right hand bed side light fitting, a fact I discovered in the middle of the night when I went to switch on the bed side light and was lucky not to electrocute myself (photos also available and issue reported to staff) as the cover plate fell off the wall exposing the electrical cabling inside!! Incidentally, when you check in to your room, check that all the windows are closed. If, like me, you were careless enough not to check that all the windows were closed, then you may also be woken at 3am by the sounds of revelers returning from the town. Some web sites describe this as a boutique hotel, and others as a 4 star hotel. Believe me, it is neither of these and I will definitely not be staying there again!! Ask yourself why so many people holiday abroad. This hotel answers in part this question.
Breakfast was well cooked and served promptly. The hotel had a lift which was a pleasant surprise because my booking form said it did not have a lift!!