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4 Grand Parade, Eastbourne, BN21 3EH, United Kingdom – Show map
|Single Room with Sea View|
|Twin Room with Sea View|
|Four Poster Room|
|Double Room with Sea View|
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86 properties in Eastbourne
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434 verified reviews
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The Pier Hotel – RelaxInnz's staff speak: English
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Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
Meeting/banquet facilities, Fax/photocopying
Lift, Non-smoking throughout
14:00 - 21:00 hours
07:00 - 10:30 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 10 years stay free of charge when using existing beds.
All older children or adults are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cots in the room.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 436 reviews
Value for money
Show reviews from:
Situated on Eastbourne’s seafront, the West Rocks Hotel offers an on-site bar, restaurant and tea room.
Score from 380 reviews Very good
Situated on Marine Parade, The Shore View Hotel boasts far-reaching views of the English Channel and Eastbourne Pier. The Royal Eastbourne Golf Club is 2 miles from the property.
Score from 709 reviews Good
As seen on Channel 5's The Hotel Inspector, this hotel is located in a prime position on Eastbourne's glorious seafront, overlooking the beach and the pier.
Score from 316 reviews Good
Set in award-winning gardens, Hydro Hotel features an outdoor pool, elegant restaurant and superb sea views.
Score from 268 reviews Very good
4 poster bed is wonderful staff really helpful
there is nothing about this hotel i dont like
Good location, good breakfast. Very friendly staff.
location & price
at that price, nothing.....
food staff ambience
Staff friendly and helpful, rooms were comfy and warm
Not so much didn't like, as could do with a bit of an update? Just a little bit tired looking?
Wide choice of breakfast. Kind personnel. Cleanliness in all premises. Location is perfect. Sea view is lovely even in rain.
Very small room with nowhere to sit and relax but the bed (we had twin room with sea view). Storage space in the room is just enough for only couple of days. For the price and quality of the hotel I would expect more equipment in the bathroom (e.g. paper tissues, shower cream or hand soap - it was only one at welcoming, no additional); missing shelves to put your stuff and hangers to dry your towel). WiFi worked slowly with breaks but it is common fact in UK hotels.
All of it
Nice clean room and staff very approachable and polite. Lovely breakfast included in competitive room rate. Sea view.
Location directly opposite the actual Eastbourne Pier was good and also close to shops and night life. Staff were very good.
Lift was quite good but didn't stop directly onto all floors so often some stairs to climb and a labyrinth of corridors to some rooms so its probably better suited for physically able but it is an interesting character hotel. Ensure you state clearly on your booking request that your single room actually does have a bath as not all single rooms have a bath and make sure you also make your room with bath request clear in your special requests to hotel message box.
Great location, on the seafront, right opposite the pier. Very helpful and friendly staff, especially at breakfast. The second room that we took (after complaining about the windows and the broken heating in the bathroom of the first room) was quite big and the beds were good. Good solution for parking.
The "newer" windows at the front of the building are a bad joke. At breakfast the flowers and the menu on the table sway in the breeze coming through the closed window. The walls are paper thin. The building contractors who use the hotel in winter are not the quietest of people. Fortunately they don't start work until 9am. Choice at breakfast is limited, but fine if you like a good English cooked breakfast.
Position of hotel
Friendly staff and clean room. Good value for money
Breakfast Free wifi location to seafront
dirty shower curtain and plug hole uncomfortable sofa bed noise outside our window involving police at 3am
Four poster bed, breakfast room good with good choice of food.
Room108 very messy only clean surfaces, found other guest receipts under the bedside cupboards with plenty of fluff. The kettle so much scale you got black deposits in the cup.Bathroom no vent,filthy dirty, on ceiling,no glasses at whb.very sad room
The location by the seafront is excellent but parking is at a premium near the hotel. Parking tickets can be obtained from reception at a much reduced rate. The rooms are comfortable but could do with a makeover. Staff are polite and helpful. We arrived late on the friday but it was not a problem. The new owner took over in July 14 so I would expect some improvements during the winter.
Heating was not working in our room and the windows were draughty, but it was blowing like a hurricane!
No chef and no meals available at weekends ?? no extra blankets or pillows available ??
The location and view, right opposite the pier. The price, value for money. Really friendly staff. A stone's throw from the shops. Bus stop outside for trips without the car. Cheap parking with hotel permit. Excellent food, both at breakfast and in the evening. Instant hot water in the bathroom. Very clean with plenty of storage if you wanted it. Definitely going back next time we want to stay in Eastbourne.
Thought the bed needed a new mattress and pillows were wafer thin. (Slept anyway because we were so tired) Couldn't get the wifi to work but no one else had problems.
Breakfast very minimal.
The receptionist when we checked in was lovely and helpful.
The shower was all covered in limescale and the bath had a chip out of it. The lights were so dim you could hardly see, breakfast was poorly cooked and i found mould in a teapot which i gace to the waitress and she said thanks?
Location friendly and polite staff
Beds could be a bit more comfortable
Restaurant was good, location good and parking permit was obtainable from reception, helpful friendly staff and rooms were clean
Could do with new bed mattress and new carpets in the room.
stayed one night with hubby and son we had a lovely evening in Eastbourne and a fantastic night sleep at the hotel we had a nice sea view and I loved waking up with the sea across the road. very nice breakfast too
Really friendly, helpful staff. The food was also much better than anticipated.
Our room # 208 was so dark and couldn't join hotel's wifi Friends' Rm 116 was so good, room was clean & bright, strong wifi cuz router was set outside the room But the staff was so helpful, he recommended us to park our car at Trinity Place Parking with £3.5 for 24hours, and offered us parking tickets of £2
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