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Portland Hotel
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6.5
Top
Based on
131
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Kim
Solo traveller
Yealmpton, Plymouth, Devon,
United Kingdom
July 6, 2009
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Freshly ground coffee at breakfast, nice buffet at breakfast, food hot and fresh, service friendly Room dusty and felt dirty, other peoples hairs on toilet, sink, in bath and shower area. Window glass smashed (looked like a bullet hole), opening window would not close and as had flat roof did not feel safe during the night. Warned not to leave items in car. Altogether not a very pleasant stay. |
4 |
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Alexandra
With friends
Hull,
United Kingdom
June 29, 2009
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It was in a good location for what I needed The staff were unfriendly, the decor looked 30 uears old and like nobody had ever updated it, the room was tatty and the corridoors smelt due to the bathroom |
4 |
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Dave
Solo traveller
London,
United Kingdom
June 29, 2009
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value for money. helpful staff. good breakfast. comfortable |
7.5 |
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Peter
Mature couple
Leeds,
United Kingdom
June 24, 2009
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Convenient for evening concert at nia. Close to city centre. Good budget value for short stays. Friendly staff Unable to get a snack/sandwich later in the evening on return from concert approx 23.00hrs |
6.5 |
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Anonymous
Solo traveller
United Kingdom
June 16, 2009
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breakfast the room was shabby. the wall paper was comming off the walls. toilet was old and falling apart. |
5 |
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Anonymous
Solo traveller
United Kingdom
June 15, 2009
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The staff very very friendly and helpful. I have stayed at this hotel many times over the last 15 years and it has become tired and out dated in need of lots of investment and refurbuishment. |
4 |
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Anonymous
Family with young children
United Kingdom
May 29, 2009
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This reviewer provided a score but did not have any comments |
4.5 |
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Anonymous
Solo traveller
United Kingdom
May 24, 2009
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clean, good price the shower |
7.5 |
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Annie
With friends
Ballymena,
United Kingdom
May 10, 2009
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friendly staff good value nice food on our second night we were woke at about one in the morning by a large family they kept us awake they were extremely noisey in the end we had to change rooms for the night which wasn' very convenient the staff did their best for us butour night was ruined we just couldnt get back to sleep |
10 |
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Hilary
Solo traveller
Bury,
United Kingdom
May 7, 2009
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Excellent room - refurbished since my last stay - room was clean, en suite bathroom also refurbished and very clean also. Excellent breakfast as usual. Grapefruit, juices, cereals, toast, bacon, sausage, tomato, scrambled egg and beans. tea or coffee. |
9 |
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Anonymous
Young couple
United Kingdom
May 5, 2009
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The price was ok considering the hotel is near to the town centre and ideally located for shopping. We asked to move rooms as there were very loud people singing in the room above ours. We were moved into a quieter and nicer room by a lovely staff member but would still have to say that the hotel seemed to need updating throughout. The breakfast was mediocre. |
5 |
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Anonymous
Solo traveller
United Kingdom
May 5, 2009
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Friendly staff and excellent food Hotel could do with some maintenance as in a 'tired' condition |
6.5 |
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Shaun
Solo traveller
Wednesbury,
United Kingdom
May 3, 2009
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Close to the city centre and it was cheap enough for a basic one night stay. |
7 |
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Martin
Solo traveller
Linconshire,
United Kingdom
April 29, 2009
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Polite and courtieous staff that more than make you feel at home giving a warm atmosphere and acceptance to all. The only thing i would comment on is the breakfast. The toast when served in a rack is normally cut into triangles not served as a whole slice. Tomatoes were fresh but an alternative of tinned would be nice. The scrambled egg was very rich in butter and would possibly be better without. |
10 |
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Anonymous
With friends
United Kingdom
April 11, 2009
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The staff were helpful and always extremely courteous from check in to check out They stopped serving meals before the advertised time so we had to go out in the rain to find hot food |
7 |
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Gareth
Young couple
Birmingham,
United Kingdom
April 3, 2009
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Bar manger was a delightful asset to the hotel. He simply couldn't be more polite or helpful. |
8 |
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Anonymous
Solo traveller
Germany
March 31, 2009
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For the price paid it was very good value. I found the single room quite small for a one week stay. |
5.5 |
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Anonymous
Family with older children
United Kingdom
March 30, 2009
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staff fantastic.but to be really honest if the room hadnt been at a reduced rate i wouldnt have stayed in the room.toilet flush didnt work,no button to push on the shower only a screw,floor in the bath room needed to be tiled.wallpaper peeled off the wall. |
10 |
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Richard
Solo traveller
Broadstairs,
United Kingdom
March 26, 2009
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The friendly atmosphere of the hotel, the quality of the food provided.I feel I was made to feel welcome from booking in to booking out.I will certainly use the Portland Hotel on my next visit to Birmingham. My only complaint if it is one, whilst there is Sky television in the main area,after a long drive to Birmingham I would like a better selection of tv chanels to relax to |
8.5 |
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Anonymous
Mature couple
United Kingdom
March 9, 2009
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Staff very friendly, large car park and convenient for the centre of Birmingham. Room in a poor dirty condition |
5 |
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Noel
Solo traveller
Banbury,
United Kingdom
March 6, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Dawn
With friends
WALSALL,
United Kingdom
March 3, 2009
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the location of the room was in a undecorated run down part of the hotel..not very impressive on first impressions......... |
3.5 |
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Stephen
Young couple
telford,
United Kingdom
March 3, 2009
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checking out after 1 1/2 hours having tried 3 differant rooms. taps not connected to sink, smoke detectors covered by bags, human waste in toilet on check in, doors not fitting frames, holes in ceiling stuffed with bags, used condoms by front enterance, rooms being used by smokers |
3 |
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Anonymous
Mature couple
United Kingdom
February 23, 2009
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Price Not the closest to the City centre |
5.5 |
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William
Solo traveller
ballater,
United Kingdom
February 21, 2009
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pleasant staff, good food, very clean accomodation, all for a realistic price. will use again. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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