Portland Hotel  

Horrible horrible horrible experience. The man at the front desk was nothing but rude. As if I was holding him up. Turns out he is the managing director in charge. What a horrid man. Room was cheap & looked cheap too. Location is far from the city centre if walking. Checkout is at 10am. Tv didnt work. Windows had bars on them which made it feel like a prison cell. No heating. Trust me, there are cheaper places near by which are so much better.

Situated close to local attractions n restaurants

The Asian staff member behind reception was wearing a suit but thats were the professionalism stopped! As we walked to our room we were disgusted by the lack of cleanliness. There was spit on the mirror in the lift and the carpet throughout the hotel looked like it had never been cleaned since they have opened. The rooms were disgusting with ripped duvets and bed sheets. They had the oldest tv I have seen in my life. All in all I would only recommend this hotel to my worst enemy.

Breakfast was good & Reception staff was helpful

No Remote for tv & Poor reception. Bathroom tile dirty. Ashtray fulll of stubs found in bedside draw. carpet dirty. handle fell of toilet. Had to move rooms as it could not be fixed, no bulds in bedside lamps, dressing table & hallway got 2 from reception it was all they had and fitted them myself the windows were worn and would not shut and there was a constant draft that was in all three rooms i had booked for my family. the tiles in bathroom were dirty with mould in the grout

Got a room 104.... The door must have been Booted in Previously as the Door frames weren't painted (New Wood) & had a chubb key as a lock. Got a new Room but was terrible. Dozed off until 2 then went home. Really uncomfortable.

Slightly below the average dirtbag hotel on Hagley Road. Thin walls, variable hot water, processed sludge for breakfast. Super sweet reception guys. But the price is right!

not much

I was woken by the occupents of the next room at approx 2.30am when they came back from pub, and for next 2 hours the noise level was disccusting at 4.45am i was woken again this time by Police banging on their room door and Fire Brigade. at 5.15am I got up got dressed and left as I wouldn't be get any more sleep. I phone hotel later that day and all I got ah well I heard about it this morning when I came on duty.

This hotel was terrible, words cannot describe how bad it was. Filth everywhere, everything was broken, the bath wasn't even connected to the wall, no hot water. The list could go and on, my opinion is this hotel should be closed immediately.

Very little!

Even at £21 for a room this was a very poor standard. Room had not been cleaned properly bed linen did not fit,standard of ensuite fittings very poor. Most of the packs of bread on display for the buffet breakfast were at their use by date and the selection on offer was "basic" Certainly poor value at £5.99 When these matters were brought to attention of "business manager"he seemed less than interested and not ayt all apologetic.Stay clear of this property

Seedy,run down,not very clean,lack of facilities(hot water),noise from other rooms,it would appear the rooms are being used for some pretty unsavoury uses.

Staff are rude and rooms are falling apart

The Bed Linen was clean

It had a three star rating on the outside but inside was a very tired and run down hotel. Wallpaper was hanging off the walls in the public areas, the corridors smelt damp, and he general look of the place was not very good.. The room had cigarette burns on all the furniture and a nub end floating in the toilet. At breakfast time their was dried food splashed on the paintwork where we were sitting. Only stopped the one night then moved to the Brittania hotel in the city centre for the same price. What a difference!!!

Everything - it was a tip