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Compass Hotel Walsall
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6.8
Top
Based on
11
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Stephen
Mature couple
Gwynedd,
United Kingdom
June 10, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Diane
Group
Bolton,
United Kingdom
May 24, 2009
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Overall a good experience. The disabled access room as requested did not feature a walk in shower, my disabled sister could not freshen up, also no lift for swimming pool -so access denied to wheelchair users except for lobby/restaurant. |
8 |
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Carol
Solo traveller
Belper Derbyshire,
United Kingdom
May 19, 2009
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The breakfast was o.k. and the staff at breakfast were fine. The food was o.k. in room service too. The check in staff were not very forthcoming with information. There was no information in the room about services/facilities. The room smelt bad, it felt unsafe and the adjoining door to another room's lock was broken. The t.v. only had two channels. As I had no info I had to call reception several times. Had to go back to reception to get the wireless connection for the internet. |
3 |
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Anonymous
Young couple
United Kingdom
April 22, 2009
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staff were very welcoming and friendly and very polite they would alwys answer questions. |
8 |
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Roger
Mature couple
Ramsey,
Isle of Man
April 6, 2009
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Friendly staff. Rooms very tired but clean. Restaurant menu basic. |
7 |
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Adrian
Solo traveller
Lambourn, Berkshire,
United Kingdom
March 28, 2009
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Convenient location for Walsall and M6. Some of the food was quite nice. Staff were very pleasant. Reasonable value if using special package rate. Sad case of faded glory. This hotel is very 70s/80s and is showing signs of deterioration. It is badly affected by competition from newer hotels close by, even though they are more expensive. This hotel falls between the two stools of budget and luxury, and doesn't quite fit into either category. |
5 |
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John
Group
MId Glamorgan,
United Kingdom
March 27, 2009
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The hotel was local for our needs, we found it to be very clean, the staff were very accomodating, the breakfast was first class and plentiful and to be able to relax in the jaccuzi after a hard days work was brilliant. Highly recomended for any type of stay. First class. Thank you. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
March 27, 2009
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Location First room I was allocated smelled of damp with mold and mildew growing on the inside of the windows!! |
6 |
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Charles
Solo traveller
Bridgwater,
United Kingdom
March 23, 2009
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Staff were friendly and helpfull Clearly the change of ownership is still having an effect on the performace at the hotel. Service was slow, maybe more staff needed, I waited 5 mins for a drink at the bar and 10 mins to be received at breakfast. Some facilities were unavailable ie movies etc. on TV. |
5.5 |
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Stephen
Solo traveller
Ashford,
United Kingdom
March 19, 2009
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Staff were helpful, hotel is easy access from motorway, bed was comfortable and room a reasonable size. No Sky on TV, PayperView not working. Meal was average rather than good. |
7 |
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Anonymous
Mature couple
Belgium
June 27, 2009
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het efficiënte ingrijpen van het personeel bij brandalarm - behoorlijk ontbijt een erg doorgezakte matras |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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