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Deganwy Quay, Conwy, LL31 9DJ, United Kingdom – Show map
Excellent location – rated 9.4/10! (score from 311 reviews)
Rated by guests after their stay at The Quay Hotel and Spa.
|Twin Superior Room with Marina View|
|Twin Classic Marina View|
|Double Classic Marina View|
|Double Superior Room with Marina View|
|Double Classic Room with Courtyard View|
|Twin Classic Room with Courtyard View|
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25 properties in Conwy
Including hotels, apartments, villas and more.
312 verified reviews
They speak your language!
The Quay Hotel and Spa's staff speaks: Spanish, English
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BBQ Facilities, Terrace, Sun Deck
Golf Course (within 2 miles), Hiking, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged GBP 15 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 311 reviews
Value for money
Show reviews from:
In a historic traveler's inn, Castle Hotel is a mile from Conwy Marina. Offering free parking, free Wi-Fi and cooked breakfasts, the hotel has elegant bedrooms and a traditional restaurant.
Score from 164 reviews Excellent
This hotel features boutique style rooms with Spanish oak furniture, a coastal dining inn offering a wide variety of real ales, and locally-sourced food in North Wales.
Score from 126 reviews Very good
With wonderful views out over Llandudno Bay, St George's Hotel sits next to the impressive Great Orme. The 4-star hotel features an elegant restaurant and stylish rooms with free Wi-Fi.
Score from 379 reviews Excellent
On Llandudno’s Central Promenade, Iris Hotel is just feet from Llandudno Beach.
Score from 1005 reviews Good
Everything we really enjoyed the whole experience .
I liked the clean comfortable rooms , the friendly and helpfull staff and the relaxing spa.
The food was very pricey and not very tasty , we had the steak. I paid a lot for a nights stay and got ripped of with the price of the food in the restuarant.
The views and comfortable room.
The venue is fabulous great view over the quay fabulous breakfast and a varied food menu
Staff on check-in and for dinner very friendly and efficient
Had dinner and was disappointed, starter should have been delicious but was bland, medium rare steak served on a plate hot enough to incinerate it, had to ask for another. Staff in dining room for breakfast need some training in being friendly and efficient, or re-think their job options, they were grim!
excellent hotel with great facilties, nice rooms & very comfortable. Front of house very helpful & informative, restaurant staff were poor, slow service, stood around in groups chatting whilst customers needed attention, at one point the chef had to leave the kitchen to find them to serve the food.
Staff very attentive, great facilities, food spot on will deffo return. Great stay and the massage by Melissa was fab A*
The room ,the spa ,food the greeting from the receptionist , will be definitely be returning
Ease of checking in and left alone after that
Nothing to report
Location views from the balcony rooms is outstanding
Windows in balcony room was dirty inside & out.. Furniture is in need of changing..knocked chipped & scuffed.. The mattress was also lumpy & sad.. What was once a wonderful menu with lovely food that was served hot even as room service!!! is now very poor!!! Had breakfast in bed but sadly we left most of it on each occasion as it was cold when it arrived!! We also had room service for both our main meals and they were no better!! We stayed thur/fri nights and were not made aware of any entertainment when we booked or when we checked in.. The first we knew of it was when the music started booming at 7-30pm and continued till 12-45am!! Not what you expect in such a quiet location.. We have stayed at this hotel many times since 2008 & loved it.. It was our favourite bolt hole... Shame but don't think unless they start putting it back to how it used to be 5* we won't return.. We payed £300. For 2 nights b&b .. And got a view for our cash & nothing else!! Sorry quay hotel but you need to pull your act together..
Room, pool area, room service. Quiet area. View from back of hotel is great. Nice court yard besides constant stream of other residents passing to there rooms in other blocks.
Times pool open to children could be longer. Thought restaurant would be better, chef sent over several complimentary sorbet cups as food delayed. Steak was burnt when arrived and overall expected a bit more. Not much left at breakfast time in cooked buffet section.
lovely location, nice food
had a fire in the Spa area was standing outside in the cold 1 in the morning, got back to our room by 3.10a.m checked out the following morning with no explanation of the events or anything to compensate the inconveniants.so what was meant to of been a Romantic night away with my husband and a good night sleep (I'm up most morning for work at 5.00a.m) I came away from their exhausted!
In general, friendly and professional staff. Very clean rooms and quiet even though the hotel was quite full. Beautiful location. We ate in the bar and the food was good.
We stayed on a Friday night and the swimming pool/hot tub etc was very busy. You have to accept the sauna/steam room etc can be full and you may not be able to enjoy the facilities as much as you would like.
Restaurant was very good
Very friendly staff especially reception staff' most comfy nights sleep ' lovely bar area' lovely breakfast' will be going back in the summer.
Staff were faultless, pool and gym facilities not too busy, locally sourced Welsh food , if not slightly overpriced but excellent quality. Definitely worth another visit !!
Wish there was somewhere we could have gone with our dog. Eg: local park or fields to stretch her legs. No fault of the hotel tho !!
Pool, comfort, views,toiletries, a nice treat for our anniversary able to chill out in the run up Christmas.
Restaurant staff not quite up to standard,not the youngsters, more senior ones and somethings on menu not available.
The relaxed atmosphere & great staff
The staff were courteous and helpful, and some spoke Welsh! Excellent!
Not much to dislike! Weather was terrible, but there's not much you can do about that!
The welcome, the food and the room were very good
The pool was slightly disappointing. The hot tub was cold and the shower facilities were a bit tired. The changing area was rather small.
Location, public areas nicely laid out and comfortable
Service whilst friendly was not that efficient. Asked for mustard to go with steak and it never arrived, a second face cloth as we only had one in a room for two and that didn't arrive. Slow service both at evening meal and breakfast to clear plates etc. Only small things but for the supposed standard of the hotel then these minor things should be taken care of. Also we had booked a twin room and got put in a suite because of an issue with the room we had booked which meant that one of us was on a sofabed and had to disturb the other guest to use the bathroom
Warm welcome, our room wasn't ready but Reception rang us when it was. Staff always attentive. We had our anniversary dinner in The Grill Room, food was perfect. Try a spa treatment, they are worth it!
Housekeeping a bit too keen, knocking on the door at 09:15 was too early for us as we were on holiday! Note to self, put do not disturb note outside!!
excellent food,all staff friendly and helpful with an eye for detail.
Unfortunately the sauna was out of use but this was only a minor problem and nothing to really complain about.
Good location and enjoyed walk to Conway.
The food and cocktails were amazing and our room was a really good size with a nice view from the balcony
We had twin beds pushed together which was a little frustrating
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