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Deganwy Quay, Conwy, LL31 9DJ, United Kingdom – Show map
Excellent location – rated 9.4/10! (score from 327 reviews)
Rated by guests after their stay at The Quay Hotel and Spa.
|Twin Superior Room with Marina View|
|Twin Classic Marina View|
|Double Classic Marina View|
|Double Superior Room with Marina View|
|Double Classic Room with Courtyard View|
|Twin Classic Room with Courtyard View|
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24 properties in Conwy
Including hotels, apartments, villas and more.
327 verified reviews
They speak your language!
The Quay Hotel and Spa's staff speaks: Spanish, English
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BBQ Facilities, Terrace, Sun Deck
Golf Course (within 2 miles), Hiking, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged GBP 15 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 327 reviews
Value for money
Show reviews from:
In a historic traveler's inn, Castle Hotel is a mile from Conwy Marina. Offering free parking, free Wi-Fi and cooked breakfasts, the hotel has elegant bedrooms and a traditional restaurant.
Score from 172 reviews Excellent
With wonderful views out over Llandudno Bay, St George's Hotel sits next to the impressive Great Orme. The 4-star hotel features an elegant restaurant and stylish rooms with free Wi-Fi.
Score from 447 reviews Excellent
This hotel features boutique style rooms with Spanish oak furniture, a coastal dining inn offering a wide variety of real ales, and locally-sourced food in North Wales.
Score from 128 reviews Excellent
Situated just 6 miles from the coast, Bed & Breakfast Coed Mawr is located in the small village of Rowen.
Score from 42 reviews Exceptional
The views were beautiful, the bedroom a lovely size with a comfortable bed.
Wi-fi was awful and wouldn't connect well. Menu in restaurant good benefit from a little more choice, chicken always a winner.
Size of room , comfort and general facilities.
sometimes nobody on reception !!!!!!
Pleasant and helpful staff. Comfortable room. Great food.
Nothing... apart from the grim weather
Excellent customer service
Food was a bit pricey
Breakfast, lunch and dinner were really good. Staff were friendly and helpful. The room was spacious and stylish.
The wi-fi connection was quite poor and all spa treatments were booked up when we arrived (I wasn't aware that availability would be so limited).
Food in restaurant was good but service was very poor and spoilt the whole experience. There didn't seem to be any shortage of staff but some good organisation was desperately needed.
Spa was great, room really large, Great view
Spa area Location and views over Conway Room and bed Aromatherapy Associates Toileties
Expensive Hendricks and the restaurant is pretty pricey. however the food was very good !
Big comfy bed great surroundings
Meals in the grill wasnt the best however the room service breakfast was nice
The room was lovely and slept very well. Reception staff were some of the friendliest I've met.
The very poor service and food experiences in the restaurant and bar. I had a steak that was in edible as it was 80% gristle. I was not charged but was not offered an alternative meal. Poor. Day 2 was a disaster as I waited 40 minutes to have my order taken in the bar and another 20 minutes for my drink to arrive. The food was ok when it arrived 20 minutes later but a tiny portion. As we say in Ireland it was all 'fur coat and no knickers' Needs management issues addressed and staff attitudes looked at. Great breakfast but again staff were more often so busy chatting they forgot about the guests!
Staff attentive without being overbearing. Really comfortable bedroom.
Restaurant evening menu a little bit limited. Preferred previous location of restaurant.
In general we liked everything. Good location with excellent staff. Service and food quality at breakfast was also very good.
I had one query over TV which wasn't attended to otherwise excellent.
Luxurious and relaxing
The hotel booked us in the wrong room and have been charged for drinks in error which has not been noticed until our return.
The hotel was very good, the staff excellent, rooms good and the pool and spa were very enjoyable...
The only thing that was disappointing was the local village of Deganwy...only 3 small restaurants all of which were closed in January...everything was pretty shut up....
Everything we really enjoyed the whole experience .
I liked the clean comfortable rooms , the friendly and helpfull staff and the relaxing spa.
The food was very pricey and not very tasty , we had the steak. I paid a lot for a nights stay and got ripped of with the price of the food in the restuarant.
The views and comfortable room.
The venue is fabulous great view over the quay fabulous breakfast and a varied food menu
Staff on check-in and for dinner very friendly and efficient
Had dinner and was disappointed, starter should have been delicious but was bland, medium rare steak served on a plate hot enough to incinerate it, had to ask for another. Staff in dining room for breakfast need some training in being friendly and efficient, or re-think their job options, they were grim!
excellent hotel with great facilties, nice rooms & very comfortable. Front of house very helpful & informative, restaurant staff were poor, slow service, stood around in groups chatting whilst customers needed attention, at one point the chef had to leave the kitchen to find them to serve the food.
Staff very attentive, great facilities, food spot on will deffo return. Great stay and the massage by Melissa was fab A*
The room ,the spa ,food the greeting from the receptionist , will be definitely be returning
Ease of checking in and left alone after that
Nothing to report
Location views from the balcony rooms is outstanding
Windows in balcony room was dirty inside & out.. Furniture is in need of changing..knocked chipped & scuffed.. The mattress was also lumpy & sad.. What was once a wonderful menu with lovely food that was served hot even as room service!!! is now very poor!!! Had breakfast in bed but sadly we left most of it on each occasion as it was cold when it arrived!! We also had room service for both our main meals and they were no better!! We stayed thur/fri nights and were not made aware of any entertainment when we booked or when we checked in.. The first we knew of it was when the music started booming at 7-30pm and continued till 12-45am!! Not what you expect in such a quiet location.. We have stayed at this hotel many times since 2008 & loved it.. It was our favourite bolt hole... Shame but don't think unless they start putting it back to how it used to be 5* we won't return.. We payed £300. For 2 nights b&b .. And got a view for our cash & nothing else!! Sorry quay hotel but you need to pull your act together..
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