The contemporary Quay Hotel and Spa is located on the breathtaking Deganwy Marina, with views over the Conwy Estuary. The fully nonsmoking hotel has been meticulously designed throughout, and its architecture epitomizes cool sophistication. The large, airy spaces, understated chic and sharp styling combine to create a truly inspirational hotel experience. Wall-to-wall windows with sea views flood the interiors with natural light, and the use of specially quarried Welsh slate makes a thoroughly individual design statement. The rooms incorporate plush beds dressed in crisp Egyptian cotton, luxurious bathrooms and unrivaled in-room facilities.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.2
Location
9.4
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Luke
    Ireland Ireland
    Loved everything staff were lovely one or two at breakfast came across a bit off when we moved tables but then we should have asked 🤔
  • Andrea
    United Kingdom United Kingdom
    Loved our stay. The hotel was better in person than the photographs and is in a lovely location. All the staff were lovely, particularly Antonio in the restaurant and the assistant manager in the spa(sorry I don’t remember her name) - both deserve...
  • F
    Fran
    United Kingdom United Kingdom
    Excellent cleanliness, staff exceptionally courteous and welcoming. Food in Ebb and Flow really good actual choice better than that shown online. Location!!!! WOW! What a view

Hotel area info

Restaurants
1 Restaurant On Site

  • The Ebb & Flow Restaurant
    • Cuisine
      British • Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of The Quay Hotel and Spa
Great facilities! Review score, 8.9

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Spa
  • Free WiFi
  • Beachfront
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Beach
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Services
  • Shared lounge/TV area
  • Lockers
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Additional charge
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Welsh
  • English
  • Spanish
  • French
  • Polish
  • Romanian

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

The Quay Hotel and Spa takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£25 per child, per night
Crib upon request
Free
3 - 10 years
Extra bed upon request
£25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Solo Cash The Quay Hotel and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Bookings of 6 rooms or more are considered a group booking and are subject to different terms and conditions.

Please note that all rooms at the property vary in size and style. Room images are for illustrative purposes only and the actual room you are allocated may differ.

Please note that children aged 18 and under are not allowed in the wellness center.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Quay Hotel and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about The Quay Hotel and Spa

  • The prices at The Quay Hotel and Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Quay Hotel and Spa has 1 restaurant:

    • The Ebb & Flow Restaurant

  • The Quay Hotel and Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Golf course (within 2 miles)
    • Beachfront
    • Beauty services
    • Locker rooms
    • Swimming pool
    • Beach
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Full-body massage
    • Fitness

  • Check-in at The Quay Hotel and Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at The Quay Hotel and Spa include:

    • Suite
    • Double
    • Twin
    • Twin/Double

  • Guests staying at The Quay Hotel and Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Full English/Irish
    • À la carte

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Quay Hotel and Spa is 3,100 feet from the center of Conwy. All distances are measured in straight lines. Actual travel distances may vary.