The hotel is tired and doesn't feel particularly clean. Bathroom wanted ripping out and replacing altogether due to extensive mould in the ceiling, tired fixtures and mismatched finishes on the surfaces showing evidence of multiple repair jobs. Breakfast was a grim experience - stained cutlery, crockery and glassware, dirty tables, things floating in the milk, etc. Took me a long time to find a glass for juice that wasn't literally stuck to the table. The staff were a credit, however, and were pleased to replace the (numerous) things we asked to swap for cleaner ones.
Accommodating and helpful staff, allowed us to use the room early as we had to change for an event locally. The cleaning staff even came in to make the bed for us immediately and sourced an iron & board for us, even though we clearly disrupted their routine. Really appreciated their help.