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The Riverside Hotel
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7.3
Top
Based on
74
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Family with young children
United Kingdom
June 26, 2009
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Pleasant and friendly reception; quiet Your menu was very limited; it was not inspiring. I would class it as very ordinary |
7 |
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Susan
Solo traveller
Didcot,
United Kingdom
June 19, 2009
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It is very close to the centre of Mildenhall which is one of my requirements. Very pretty gardens. The lift was very erratic. There was no tv remote, not a real problem, but settling down to watch the news on tv and having to get out of bed to change channels a nuisance after travelling all day. |
6.5 |
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Sylvia
Solo traveller
Exeter,
United Kingdom
June 19, 2009
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Staff were helpful and breakfast contained Kippers |
8.5 |
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Carol
Solo traveller
GROBY,
United Kingdom
June 17, 2009
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It was situated in very pleasant surroundings and the staff were very friendly and helpful. It was good to stay in a hotel with character and not one of the anonymous modern boxes which abound these days. I have one or two comments where the hotel could improve. I found ivy growing through the window of my room and there was dust on the top of the windows which I found when putting back the curtain rings so the curtains would close properly. The remote control to the TV was missing and the kettle cut out device no longer operated. |
7 |
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Peter
Solo traveller
Sunderland,
United Kingdom
June 15, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Mark
Young couple
Southampton,
United Kingdom
June 10, 2009
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The character of the property and care was taken to make you feel welcome and catered for. Windows (lovely big sash windows) would not stay open in the room. Also it is fair to say that noise from other rooms (this was minimal it must be noted) could be heard word for word at times. |
7.5 |
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Shawn
Mature couple
cheddington,
United Kingdom
June 9, 2009
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This was an excellent hotel, clean and tidy with friendly staff. |
10 |
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Anonymous
Mature couple
United Kingdom
June 8, 2009
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Historic building, good parking, friendly |
8 |
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Anais
Mature couple
Knaresborough,
United Kingdom
June 7, 2009
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The location because it was close to the location. Thats it. The stairs were slanted. The room was not clean, the carpets were stained and nasty looking, the bathroom was tiny and when you flushed the toilet you could feel the whole floor vibrate and it would make this loud sound that you could hear for miles, the shower was NOT clean whatsoever. In fact it had an open shampoo bottle from the previous user, not to mention it was so tiny to even shower in. |
3 |
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Anonymous
Family with young children
United Kingdom
June 6, 2009
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This reviewer provided a score but did not have any comments |
7 |
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Oliver
Family with young children
Sidcup,
United Kingdom
May 28, 2009
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Lovely location, nice staff, excellent breakfast lift broken, flooboards very old and squeaky |
6 |
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Teresa
Group
Studley,
United Kingdom
May 26, 2009
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Nice location and dining room/terrace view down to the garden and river. Bathroom needs updating. |
6.5 |
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Paul
Mature couple
UK,
United Kingdom
May 13, 2009
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Comfortable beds and pillows. White, starched linen in bedroom and dining room. Good-sized room. Level of dust in room and staircase. Not recent dust. Eventually cleaned by one excellent receptionist (John). |
6.5 |
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Tony
Family with young children
Tadworth,
United Kingdom
May 5, 2009
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Large comfortable room and good breakfast. Couldn't adjust the heating in the room and lack of hot water. |
6.5 |
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Ian
Group
Nottingham,
United Kingdom
May 4, 2009
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They rearranged the room allocation to suit a less abled member of our party even though the hotel was fully booked. The staff were excellent The cottage rooms are very small. |
6 |
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Robert
Mature couple
halstead, essex,
United Kingdom
April 30, 2009
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The outlook from the dining room onto the large wooded garden down to the river Lark. The staff always took time to talk and were very helpful. Room was shabby and needs updating, and the mattress was very old and worn out, very uncomfortable. |
6.5 |
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Michael
With friends
Grindleton,
United Kingdom
April 1, 2009
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The location of the hotel - in the centre of the village - is very convenient for pubs, restaurants and shops. It's also a very comfortable, old style hotel with a great ambience. We enjoyed our stay there very much. |
10 |
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Kevin
Mature couple
nottingham,
United Kingdom
April 1, 2009
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A good place to stay whilst on business, ideal for a weekend break too. |
8 |
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Anonymous
Group
United Kingdom
March 30, 2009
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Convenient place to stay when visiting Mildenhall Motocross venue Insufficient staff to cover busy breakfast period - tea served was cold - staff coped to the best of their ability considering they were serving breakfast and also running the reception. |
5.5 |
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Gordon
Solo traveller
Weston-super-Mare,
United Kingdom
March 27, 2009
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Pleasant staff, good food Would have prefered proper shower in bath rather than hand held device |
8 |
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Guillaume
Solo traveller
banchory devenick,
United Kingdom
March 10, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Susan
Family with older children
Ponce Inlet,
United States of America
January 21, 2009
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Overall the hotel's staff was very accomodating. Our room was very large and comfortable and better than expected. Upon arrival, the room assigned to us was very small and had a window that did not completely close and heat that did not work. However, we asked to be changed to another room and the hotel did accomodate us. Also, food sevice was not always available. |
8.5 |
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Nigel
Mature couple
Stowmarket,
United Kingdom
January 6, 2009
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Staff very nice and helpful Hotel was comfortable but a little shabby needs refurbish |
8 |
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Peter
Mature couple
Roussines,
France
December 24, 2008
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Staff were friendly and very helpful, particularly towards our young grandchild travelling with us. Food was good and reasonable. |
9.5 |
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Gordon
Group
Prescot,
United Kingdom
December 12, 2008
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This reviewer provided a score but did not have any comments |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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