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The Riverside Hotel
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When would you like to stay at the The Riverside Hotel?| Room type | Max | Rate |
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| Twin Room |
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Show prices |
| Double Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Garden, Non-Smoking Rooms, Luggage Storage.
Services
Meeting/Banquet Facilities, Dry Cleaning, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and charges are applicable.
Guest Parking
Free public parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults stay free of charge for extra beds.
Maximum capacity of extra beds/babycots in a room is 2.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed on request. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Maestro, Solo, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
You can entertain friends or share an intimate dinner in the elegant Terrace Restaurant or, on those informal occasions, in the Terrace Bar, where meals can be enjoyed al fresco on the patio. Of course, the Terrace Restaurant can be transformed to provide a stunning backdrop for all those important family occasions. Overlooking the well-kept gardens, with views down to the river, the restaurant provides an attractive location in which to relax.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
The Riverside Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
57
reviews
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Show scores of: |
Individual guest reviews for The Riverside Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Adrian
Mature couple
Fuengirola,
Spain
December 4, 2009
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a nice and freindly atmosphere, and a good location that suited our requirements. the hotel provided us with a comfortable stay. the hotel is in need of redecoration,so sadly a little tatty. |
7 |
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Anonymous
Mature couple
United Kingdom
December 2, 2009
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the very helpful friendly staff a real asset to your company no vegetarian optionsonthe menu |
9.5 |
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Linda
Mature couple
ware,
United Kingdom
November 25, 2009
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We stayed at riverside to break up our journey to great yarmouth |
8.5 |
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Libby
Mature couple
woolmer green knebworth,
United Kingdom
November 13, 2009
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very friendly and helpful staff because my husband is semi disabled we was given the nearest suite to the lift which was the honey moon suite after 35 years of marridge was very nice . |
8 |
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Kerrie
Young couple
Gundagai,
Australia
October 19, 2009
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people and the accomodation |
9 |
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Tony
Group
South Benfleet,
United Kingdom
October 17, 2009
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Whole experiance |
9 |
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Vanessa
Young couple
Gosport,
United Kingdom
October 6, 2009
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To be fair the hotel could do with a spot of modernisation, however it was beautifully clean, the food was amazing and the staff were wonderful. They were helpful and friendly before our stay, extremely accommdating, every member of staff we dealt with were doing their jobs over and beyond requirements. I would definately recommend the hotel or stay there again Could do with modernisation or redecorated to fit the period of the building |
8.5 |
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Susan
Mature couple
Ilford, Essex,
United Kingdom
September 30, 2009
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The staff were 1st class and made you feel very welocome, nothing was too much trouble. The Hotel is an old building 1720 and has lots of character and charm. |
10 |
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Anonymous
Solo traveller
United Kingdom
September 27, 2009
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good location for my needs on this trip. |
7 |
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Carl
Solo traveller
wokingham,
United Kingdom
September 21, 2009
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The staff are very helpful and it is located in a quiet part of the town. |
7.5 |
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Liam
Mature couple
Maynooth,
Ireland
September 13, 2009
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Yes, it was open for business.. At the price I paid it was robbery!!!! |
3.5 |
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Paul
Family with young children
BLUNTISHAM, HUNTINGDON, CAMBS,
United Kingdom
September 9, 2009
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Staff and services were brilliant, we were there for our best friends civil ceremony. The wedding facilities, bar etc were fab, just what was needed. Room size was excellent as we had our daughter with us and tehy were very accomodating. But the whole hotel is in a serious need of a refurb. But if they did just these 3 things: super cleaning the bedrooms into all the nooks and crannys, re-grout the bathroom tiles and replace the mattresses with pocket spung ones then the charm of the hotel would overcome the need for refurb. The mattresses - like sleeping on the floor, even our 3 year old said the bed was lumpy! |
6.5 |
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B.
Mature couple
London,
United Kingdom
August 24, 2009
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We asked for special attention for my mother, as she is 92 years old. Your staff were exceptionally helpful and attentive. Our initial reservation was made by internet offering a £54 rate for a double room. It was not until the on line reservation process was complete that the restriction of only one person appeared! This needs to be corrected. |
7 |
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Anonymous
Family with older children
United States of America
August 15, 2009
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The staff was very helpful and friendly. The breakfast was good. We were initially put into rooms that were not part of the main building. It was obvious that they had not been used in some time - spiders in most corners, smelly bed coverings, heat on in bathroom during hot day. However, when we asked to move, the staff was able to accommodate us in the main house. |
8 |
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Geraldine
Family with young children
Manchester,,
United Kingdom
August 8, 2009
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Nice old-fashioned bar, and there is a pretty riverside garden area. Very scruffy: we had a cracked sink, curtain attachments falling off the wall, crooked wallpaper slapped on ceiling to cover probable previous leak marks, filthy windows, musty smells from previous leaks ,toilet that didn't flush very well, lift that gets stuck all the time...We were supposed to be paying £57 less than the usual rate, which means that that usual rate would be £100+ per night - which I just can't imagine! |
3.5 |
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Vivienne
Mature couple
Leicestershire,
United Kingdom
August 7, 2009
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The staff were very friendly and the food was great I little tired in need of an update to make it perfect |
8 |
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Stephanie
Family with older children
Aldershot,
United Kingdom
August 4, 2009
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The staff were lovely and helpful. The location is really good for travelling out and about. The hotel needs a bit of tlc. It has the potential to be a fine hotel but needs a bit of investment to improve the decor and bathrooms. |
7 |
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Lorraine
With friends
Rainham,
United Kingdom
August 4, 2009
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The staff were very friendly and helpful especially Judy Hope, also the breakfast was very nice. There was stained bedding, stained carpets, we could not open the windows and as the room was in an attic and it was very hot outside it was very very humid and unbearable. The matresses were so old and lumpy there was no support and as we both suffer from back problems this did not help! Staying at this hotel spoilt which should of been part a lovely break for us. |
4 |
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Gordon
Mature couple
Benfleet,
United Kingdom
July 22, 2009
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nice welcome.room ready and clean. dining choice good + wine,also reasonable price. Nice and helpful staff. Good location for Newmarket |
9 |
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Wendy
Mature couple
Burnham on Crouch,
United Kingdom
July 22, 2009
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The hotel staff-particularly John on reception and Suzanne in the restaurant-were very helpful and attentive. The room was not very clean-dust on windowsills and in bathroom-and the decor was very "tired".The bathroom was in desperate need of a refit.We ate in the restaurant and though the starter was lovely we had to send our main meal of fish back because it was raw! |
5 |
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Anonymous
Family with young children
United Kingdom
June 26, 2009
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Pleasant and friendly reception; quiet Your menu was very limited; it was not inspiring. I would class it as very ordinary |
7 |
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Susan
Solo traveller
Didcot,
United Kingdom
June 19, 2009
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It is very close to the centre of Mildenhall which is one of my requirements. Very pretty gardens. The lift was very erratic. There was no tv remote, not a real problem, but settling down to watch the news on tv and having to get out of bed to change channels a nuisance after travelling all day. |
6.5 |
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Sylvia
Solo traveller
Exeter,
United Kingdom
June 19, 2009
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Staff were helpful and breakfast contained Kippers |
8.5 |
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Carol
Solo traveller
GROBY,
United Kingdom
June 17, 2009
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It was situated in very pleasant surroundings and the staff were very friendly and helpful. It was good to stay in a hotel with character and not one of the anonymous modern boxes which abound these days. I have one or two comments where the hotel could improve. I found ivy growing through the window of my room and there was dust on the top of the windows which I found when putting back the curtain rings so the curtains would close properly. The remote control to the TV was missing and the kettle cut out device no longer operated. |
7 |
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Mark
Young couple
Southampton,
United Kingdom
June 10, 2009
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The character of the property and care was taken to make you feel welcome and catered for. Windows (lovely big sash windows) would not stay open in the room. Also it is fair to say that noise from other rooms (this was minimal it must be noted) could be heard word for word at times. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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