The Roebuck Hotel  

Very close to where my mum lives.

This once smart hotel is now badly in need of redecoration and updating, particularly of the guest rooms which are dated, tired and have old showers which do not function brilliantly.

Staff were friendly and helpful. Location very central in Ware. Reasonable budget hotel for a short stay.

Bedroom was Ok but the bathroom and general decor were a bit tired.

The staff are very helpful and friendly. Breakfast choices were very good

Mattress too hard No food available after 9 p.m Noisy after wedding receptions leave

Local for a family wedding nearby

Given rooms on second floor and had elderly parents with us no lift

Good location with access to major routs. Short walk to the center of Ware. My visit was work related, I would book this hotel again if in the area.

A bit of general maintenance required, especially the shower and window curtains. (Room No 10) Evening meals were poor for this class of hotel on my first night the hotel only served bar meals, however the breakfast was very good.

Beds were comfy".....................only good thing to say

We found the Roebuck Hotel, very shabby, dirty, and desperately in need of updating and full refurbishment, we had a warm welcome on checking in, room was light and airy beds were comfortable which is the only thing in there favour, the hotel need to find a good cleaner, but as it was dirty we didn't fancy having breakfast at the hotel, so checked out just after 8 am and had breakfast in the town.....location was ideal for our needs of reuniting with family living only 5 mins walk way.........

The location was ideal for my buisness needs, and the price was attractive.

I was arriving late and informed reception who were most helpful explaining that there would be a night porter on duty. On arrival at check in the night porter and I found it difficult to understand each other. There appeared to be no lift. On entering my room it was freezing cold with the radiator turned off and the window wide open. The whole place looked a bit 'tired' and in need of some attention.

good parking facilities warm rooms excellent bathroom toiletries provided and a hair dryer

No light over the desk to have on as I worked on my paperwork.

The location is perfect as within walking distance of relatives that I came to see.

As a single female I would have preferred (and will ask for in future) a room not on the ground floor. The room was extremely hot and it took me sometime to work out how the thermostat would turn off. In fact I thought I had turned it off before I went out at 6pm only to return to find it had not been turned off. I was very reluctant to open the window at midnight despite the secondary glazing arrangment and after 2 hours of disturbed sleep through worrying about the open window on the ground floor, I got up and shut it. I think considering it was the first weekend in January the price of £69 without breakfast was steep

Location of the hotel is 10 minut walking distance from the city centre with lots of cafes and shops.

No shaving pack available on request.

Great location and the communal areas were good. Good value for money.

Door handle to our room was fallen off. Room was dated and didn't feel overly clean.

Booked The Roebuck, for the 3rd december, due to it's location and distance to Ware town centre (5 minute walk) as we were visiting family. We didn't spend much time at the hotel but.. Room and bathroom was very clean, bed was comfortable, room spacious. Plenty of tea/coffee in the room. Ordered a sandwich from the all day bar menu which was lovely and reasonably priced. Bar prices were also very reasonable. Staff were very nice and polite. Hotel is quiet at night despite being near a main road and having a function on.

The knob to turn the shower on/off was very stiff, had to get my partner to do it. No iron in the room but asked at reception and they bought one to our room straightaway. Room was very warm but was easily rectified by turning the radiator down. We looked at the Roebuck on booking.com on tuesday and the price was £80.10 by the friday night when we booked it, it had gone up to £99 for a double room on a room only basis. I think this price is too high for what is basically a bed for the nght, my partner wasn't impressed and said he'd rather stay a little further out and pay less. However if they offered breakfast in with the room we would definately consider staying again due to the location. You can order breakfast, but would have cost £20 so we walked in to the town and found a lovely cafe for half the price. Couldn't book in till 2pm and had to be out by 11am.

Location

As we were with several family guests we had the chance to see several rooms and all needed little things done to smarten them up. Wall paper peeling, chipped paint, tiles needing grouting, Nothing too big that an inhouse maintenance man could not do. This would make the hotel a1