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The Green Dragon

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Newest reviews for Royal Hotel

  • Susan
      United Kingdom
    26 August 2014

    quality of the food and the staff were all very helpful. the hotel was very clean in all areas and the rooms were very comfortable.

    Floorboards were a bit creaky but it is an old building.

    9.2

  • David
      United Kingdom
    25 August 2014

    The room was excellent - spotless with impressive views - great personal service - highly recommended!

    Breakfast choice could be better - eg yogurt and granola

    10

  • Lee
      United Kingdom
    24 August 2014

    Nice decor and great friendly staff - food was also great

    nothing to dislike for us

    9.6

  • Peter&
      Jersey
    22 August 2014

    everything.

    only down side no lift in hotel

    9.6

  • Nick
      United Kingdom
    22 August 2014

    The staff. The new décor, food very good. Hotel in a fantastic location

    Nothing!

    9.6

  • Erica
      United Kingdom
    22 August 2014

    In spite of being incredibly busy, staff had excellent customer service skills and were friendly and efficient, all were prepared to give extra help.

    Limited parking as wedding guests had filled the car park.

    8.3

  • Steve
      United Kingdom
    21 August 2014

    Good location for town centre, with excellent views of wye valley. Very tastefully decorated in keeping with the age and style of property. Good breakfast, with plenty of choice and available for a few hours, so suiting different peoples needs. Very comfortable bed in well presented and clean rooms . Did not have evening meal here so cannot comment on that. On the whole a very enjoyable stay.

    Very small issue, but got confused on a couple of occasions finding our room, as there are various corridors so could be possibly better direction signs. Only a small issue which did nothing to spoil our stay, in fact caused a couple of giggles

    8.8

  • Anonymous
      United Kingdom
    18 August 2014

    hotels positioning.Slightly old fashioned,but that was a plus. layout good also breakfast

    nothing negative to comment on

    8.3

  • David
      United Kingdom
    17 August 2014

    The ambience - the location and the standards

    The management of residents/ non residents mealtimes - no priority given to residents - had to eat elsewhere!

    8.8

  • Carolyn
      United Kingdom
    17 August 2014

    Large double room with excellent view Helpful staff and lots of them Excellent location (although Ross itself was disappointing)

    Weak shower Poor breakfast - made to order so raised expectations but was like a heated tray and eggs were over cooked Evening meal lasagne was greasy

    7.5

  • Debbie
      United Kingdom
    17 August 2014

    Tastefully refurbished, retaining the feeling of an historic hotel. Comfortable and relaxed but with well trained, attentive and smiley staff. Excellent value for money and worth a tad extra for river and far reaching view. Very good breakfasts in a pleasant dining room where staff were excellent. We will definitely return.

    Nothing - Would just say get back early on weekend evenings to bag a parking space! Weekdays no problem. There is parking overnight around the hotel.

    9.6

  • Arthur
      United Kingdom
    17 August 2014

    Very nice meal, friendly staff, clean and comfortable would like to return some time

    The Wifi in the room was a little poor

    10

  • Ian
      United Kingdom
    17 August 2014

    we pre advised a late check in (1am) all was in place when we arrived.

    9.6

  • Anonymous
      United Kingdom
    16 August 2014

    Pleasant helpful staff Recently renovated Very clean and tidy

    9.2

  • Alan
      United Kingdom
    16 August 2014

    The price of the main meals mid week, very good value.

    The bedroom needed a bit more storage space, ie drawers, had we been staying longer than 2 nights it could have been a problem. This is not a comment on the size of the bedroom, which was more than adequate

    8

  • Carl
      Australia
    14 August 2014

    Recent refurbishments

    Double bed rather than queen size. No wifi available in our room

    7.5

  • John
      United Kingdom
    12 August 2014

    Lovely room, great service.

    All good

    10

  • Debra
      United Kingdom
    12 August 2014

    Good value

    Could not get wifi although brochure in room said it was available

    7.5

  • Anonymous
      United Kingdom
    11 August 2014

    location of hotel excellent for town and local countryside, good breakfast. lovely views over river from balcony.

    bedroom windows looked straight onto street outside with no net curtains meaning main curtains had to be drawn when changing showering etc. rooms very warm

    7.5

  • Rachael
      United Kingdom
    11 August 2014

    We didn't feel restricted in any way, without lots of rules, as if it was our own home. We loved the decor throughout the whole Hotel. The gardens were beautifully landscaped too. Thank you.

    The creaky floor boards were very loud!

    9.6

  • Carol
      United Kingdom
    10 August 2014

    location was beautiful All the staff were very welcoming and sociable Restaurant prices reasonable drinks on the terrace fab breakfast vast choice Local walks on the doorstep highly recommended

    can't say there was anything to dislike

    9.6

  • Anonymous
      United Kingdom
    9 August 2014

    the room was very nice Staff very polite and helpful

    cooked breakfast on the first day was a bit poor, watery and tasted of vinegar i assume from the poached egg. But im probably just being picky :)

    9.6

  • David
      United Kingdom
    8 August 2014

    everything

    not a lot, nout!

    10

  • Anonymous
      United Kingdom
    8 August 2014

    The hotel was newly refurbished Very friendly staff The view from the Marchioness suite was fantastic Comfortable Bed Lovely breakfast

    10

  • Alan
      Australia
    7 August 2014

    Nice traditional hotel.

    Chain menu. Third time in 4 days - Stratford, Old Sodbury and Ross. Wifi not good.

    7.9

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