Royal Hotel  

Its lcoation - slap bang in the centre of Ross

The staff attitudes, the dark - the dining room was so dark you couold not see what you were eating and I doubt the net curtains have been cleaned in a decade. The lights in our room made little or no difference to being able to see and one was not working.

Room was fine and staff ok

Breakfast was, to be honest, very disappointing. It is usually my favourite meal at a hotel. Choice of cereals very limited. I was looking forward to a hot breakfast and chose the Eggs Benedict. The Hollandaise sauce was inedible (tasted strongly of vinegar) and ruined the meal. Coffee cold and tasteless.

Excellent value for money. Would like to return

Dirty toilet seat

Mainly location, the hotel bedrooms would benefit from a refurbishment as would the exterior. The windows and balcony although having a spectacular outlook were grimey. The breakfast was acceptable .

Position. Parking. Close to town/walks. Good roads close by to various locations. Lively in evenings. Good Wines for not too much money. Fabulous veranda with wonderful views over river Wye. Hotel inexpensive. Bedding/Towels very good and regularly changed. Tea and coffee in room. Meals not expensive plenty of choice.

Sunday Lunch Very Poor. Breakfast too much bread with everything-stodgy- just come back from continetal trip, Bread abroad is fab so light.. I would liked to have seen waiting staff in better quality/fitting tunics/uniform. Outside of hotel needs painting. Painting of outside hotel would benefit from a more up to date colour scheme. Painting inside hotel, plus bedrooms. Our bathroom had no towel rail you could see where there used to be one. Hotel worn round the edges, but it is over a hundred years old. Hotel in beautiful position. I suppose Ross on Wye could do with an update-which is a shame it has everything to make an up market town.

Good welcome with friendly staff, nice iside/outside bar, lovely views from rear facing room in annex.Have stayed in main building before old and charming. Will come again!

I liked it's location, the restaurant and bar area and the outside seating area looking out on lovely views. Food was lovely and good value for money.

As a single traveller. I was put in a small room. I was paying quite a lot of money. This room was small , with a small window. When I walked in it felt oppresive. I asked to be moved and was given another room.

The bed! It was really comfy and I slept like a log. The location was lovely too. Despite comments below it was good value - £45 for a single room.

The breakfast experience - the cooking was not the best, and the second day we ate in the bar as it was just past 10 - the service (by a man) was surly and uncaring, the food took ages, they had run out of croissants and it was altogether not a good experience. Have had much better breakfasts at all you can eat places. Also the bar rooms were quite dark and gloomy, we ate a late meal on the first night and my daughter arrived just after 10 and the food had stopped being served.There were no lifts and I had to search for someone to carry my heavy case up and down stairs - it was not offered.

The Staff were generally helpful and pleasant and the breakfasts were very good.

At dinner the staff were a bit clueless, delivering a bottle of wine without opening it!

We celebrated my husbands 60th birthday at The Royal with another 8 friends, the staff were helpful and polite, the Superior room was very good, the linen was clean and fresh and the views were spectacular, the room was kept nice and warm. The bar area was clean and warm with a lovely warm open fire and spectacular views, the bar staff were excellent.

The lack of a small fridge for drinks/milk, the lack of complimentary bubble bath etc in the superior rooms plus the poor quality loo paper!

Clean,comfortable and the staff were friendly and helpful

Location on the outskirts of Ross Beautiful views over the Wye and countryside food excellent staff helpfull and very obliging good parking facilities and the town within easy reach a lovely quiet break.

We were impressed with the staff, very helpful and friendly, and the food was outstanding and not expensive.