I am usually suspicious of reviewers who seem to go over the top with compliments, but my praise on this occasion is perfectly genuine. The location of the property is superb, our room (34) offering wonderful countryside views from the sliding glass doors and small balcony. The staff were all friendly and helpful, especially Sally who, when I phoned the hotel prior to booking online, was more than happy to accommodate my request for a particular room type. Dinner and breakfast were excellent, both the menu options available and particularly the standard of cooking/presentation.

Maureen Bretland

Lovely traditional room and reception/hall etc. Room was quiet. Comfortable bed. Room of good size. Good convenient parking. Centrally located. Convenient for motorway and other routes.

Ronald Bretland

Brilliantly managed hotel, the building is old and looks a little tired in terms of furnishing and decoration.but the service and attitude of the staff is first class. And although I've said it looks a little tired, it was very clean and everything worked as it should and any issues weren't quickly sorted. The food was very good, well prepared, nicely presented and very good value. The location is great being so close to the town centre and the views over the Wye valley are lovely. One of the best managed teams I've encountered, polite, helpful, friendly and professional 5 star quality service.

Dave Bretland

Excellent room with fantastic views. Breakfast 12 out of 10

John Bretland

Breakfast was excellent, room was tired and could do with a brighten up! but clean and bed very comfortable. Was not the room i had clicked on picture wise on the booing.com website, but that's not the hotel's fault. Was still very nice. Could tell there were some improvements being made, as the top corridor was freshly painted and clean. Had an evening meal here one night, again food was very good. Wine very expensive, like London prices, for some reason, but was nice. Staff were exceptional. Honestly not stayed anywhere before where the staff were as polite and approachable (as they should be) Clearly managed well and respected very much, made the whole stay really memorable.

Jo Bretland

V comfortable and spacious room with great view of the river

Helen Bretland

we did not stay for breakfast as my wife was ill, the price of the breakfast would have been expensive for us anyway i think 12.50 for a breakfast is a bit much personally

Paul Bretland

Lovely big room friendly staff lovely views of the river

Peter Bretland

I booked the room for my nephew, on his return to the UK from Australia. He was delighted with the room and with the breakfast. He felt well looked after, and I am grateful to all the staff who looked after him.

Mark Kína

The staff that work on a Sunday are wonderful, and friendly, and give a great service, food lovely, rooms nice , and the hotel.is in a great location, would definitely recommend

Alicia Bretland