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The Royal Highland
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When would you like to stay at the The Royal Highland?
Top
Based on
279
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Sandra
Mature couple
isle of north uist,
United Kingdom
November 27, 2009
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food was excellent |
8 |
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Anonymous
Mature couple
United Kingdom
November 22, 2009
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It's convenience for the town |
8.5 |
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Linda
Mature couple
Aberdeen,
United Kingdom
November 18, 2009
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the hotel was close to the station for travelling and to the shops that being the reason for my visit to Aberdeen didnt likethe fact you had to vacate the lounge in Ash early on a Saturday night(11pm) |
6 |
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Janice
With friends
Polmont,
United Kingdom
November 17, 2009
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The location - next to the Station and the shops. |
7.5 |
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Ronald
Mature couple
Renfrew,
United Kingdom
November 17, 2009
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Location, being next to the train station. The evening meal was very good and at a reasonable price. The room ,though not very big, was clean and tidy. |
7.5 |
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Anonymous
Young couple
United Kingdom
November 12, 2009
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The location, room and the breakfast was excellent. |
7 |
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Patricia
With friends
Aberdeen,
United Kingdom
November 11, 2009
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hotel is comfortable and I liked the location as it was very central and next to station. I was not too impressed with one receptionist, but the others were very nice. |
6.5 |
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Jack
Mature couple
kirkcaldy,
United Kingdom
November 11, 2009
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Public areas elegant and have good ambience. Restaurant provided better than average fare at less than average prices. Bedroom fine and en-suite very good. Hotel location very handy for sightseeing and getting around. Breakfast food, although very tasty, could have been hotter. |
7.5 |
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Brian
Mature couple
Scarborough,
United Kingdom
November 10, 2009
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Clean comfortable well appointed room. Excellent Scottish breakfast. Central location. Staff attitude - very offhand. Room changed once staff realised we had booked online. Feel that we were probably downgraded to a smaller room in a less favourable position. |
5.5 |
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Anonymous
Mature couple
United Kingdom
November 9, 2009
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Staff very friendly, central for shopping, en-suite room lovely, buffet breakfast very nice |
10 |
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Mary
Mature couple
Wick,
United Kingdom
November 7, 2009
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The friendlyness of the staff, and location. |
10 |
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Anonymous
Young couple
United Kingdom
November 6, 2009
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The staff were very helpful and courteous. The ASK restaurant had very good tasty food. One day when I was not feeling well, they sent me up a basket of fruit. I think it is touches like these that make a guest fell especially welcome. The breakfast had plenty of choice. My partner thought the breakfast was excellent. The room we had could have been better as the space was compromised by the eaves of the roof. |
7.5 |
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Frank
Solo traveller
Dunfermline,
United Kingdom
November 4, 2009
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Location was good. Restuarant menu was good. Lack of parking, although staff did direct me to the most cost effective external parking. TV reception and choice of channels could be better. Wall paper in room (126) in need of some attention. |
7 |
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John
With friends
Aberdeenshire,
United Kingdom
November 4, 2009
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comfortable and clean rooms, staff friendly, excellent central location room 105 was too small, it should be made into a single room with a chest of drawers added for storage as there was no space or storage apart from a single wardrobe. |
7 |
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Stan
Solo traveller
galashiels,
United Kingdom
November 2, 2009
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comfortable well appointed room - good breakfast with more than adequate service |
8 |
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Dianne
Solo traveller
Fife,
United Kingdom
November 2, 2009
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Good location right next to the station, ideal for my trip. The staff were friendly, particularly in the restaurant area. The hotel is rather worn around the edges and could do with a bit of a freshen up, however my room and the public areas were kept very clean and comfortable. |
6.5 |
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Mark
Family with older children
Sychdyn,
United Kingdom
October 31, 2009
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The location of the hotel was good and our room, after we complained and were moved, was excellent. Our original room was small & pokey, and had a number of faults. The native staff were impatient, particularly on reception. Native catering staff were poor, although the Polish staff were polite and efficient. Parking difficult. |
7 |
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Anonymous
Mature couple
United Kingdom
October 29, 2009
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Nice friendly atmosphere an old building with lots of nice old features lovely room with every thing we needed. Not very happy with the beds not comfortable at all. |
8 |
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Paul
Mature couple
Sheffield,
United Kingdom
October 29, 2009
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The room was clean,comfortable, however the hotel is now in need of some tender love & care clean up; the little things need to be looked at ie carpets, nets in the bedrooms some have holes, paintwork needs a fresh up. |
5.5 |
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Alexina
Mature couple
Back,
United Kingdom
October 29, 2009
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Proximity to shops cooked breakfast was not great |
7.5 |
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Anonymous
Young couple
United Kingdom
October 28, 2009
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the breakfast include and abounding the reception staff are not really friendly or professional |
6 |
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Soe
Solo traveller
Oswestry,
United Kingdom
October 28, 2009
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Regarding hotel staff, some are awful. some are very nice, i think it is depend on their personality.The Cleaning staff is very nice, keep the room very tidy and generous.Breaskfast is great,grand and a lot of choice.The toilets near the hall way is grand. Should have more flexible and reasonable check in time as guests usually have to fly and travel from a long way. At 2:00 PM the room is not ready yet, ask to sit or go around the town.Is it the way of welcome by a famous hotel business? Train and flight time can not be fixed in exactly for the check in.The store room for luggage clearly say that no responsiblity for the lost!! |
9.3 |
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Mary
Mature couple
ISLE OF ISLAY,
United Kingdom
October 27, 2009
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Nice old building Non-smoking room stank of smoke and receptionist was reluctant to provide an alternative. Buffet breakfast ran out and some items were cold. A guest was allowed to take flash photos in th edining room during breakfast which was both invasion of privacy and potentially a migrain/epilepsy trigger. My protests were ignored by the individual and staff |
3.5 |
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Susan
Mature couple
Frome,
United Kingdom
October 26, 2009
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Excellent access to other parts of Highlands by neighbourring railway station. Provision of early continental breakfast before catching 7am train to Thurso. Good, reasonably priced evening meals. No hooks to hang anything on in the bathroom. Bar service overlapping with the dining room so that the former was slow at times. |
8 |
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Martin
Mature couple
Charlottetown,
Canada
October 26, 2009
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We were happy with the location of this hotel. The rooms were roomy. The service at the restaurant was very slow. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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