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88 St Mary's St, Cardiff, CF10 1DW, United Kingdom – Show map
Excellent location – rated 9.2/10! (score from 1052 reviews)
Rated by guests after their stay at The Royal Hotel Cardiff.
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1050 verified reviews
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The Royal Hotel Cardiff's staff speaks: Polish, French, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs GBP 12 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Polish, French, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1052 reviews
Value for money
Show reviews from:
In a prime central location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi throughout.
Score from 702 reviews Very good
In the heart of the center of the city, the 21-story Radisson Blu Hotel offers panoramic city views, air-conditioned rooms and free Wi-Fi. Cardiff Central Train Station is close by.
Score from 1663 reviews Excellent
In historic downtown Cardiff, this designer budget hotel is across from the Motorpoint Arena. Condé Nast Traveller voted it one of the 25 coolest hotels in the world.
Score from 1614 reviews Good
This 4-star luxury hotel is in Cardiff’s city center, 320 yards from the Cardiff Central Train Station. It has air-conditioned rooms, an award-winning restaurant and a fitness club with an indoor...
Score from 492 reviews Excellent
Liked that it was close to everything and very tidy place will be returning again.
The pollows on the bed werent very nice to sleep on
Very central, good value for money. Lovely breakfast, and very friendly staff. Would recommend to a friend, and stay there again.
Location and standard of facilities
Noise from outside , unpleasant incident in reception with drunk patron - upset my son . It was very menacing. Loud drunk customer in a very quiet bar who was served alcohol .
location & the size of the room
no carpets on the floor , poor shower & the staff behind the reception didn't come across as being happy or smiling
Royal Hotel offers everything you need for a city break, close to all amenities, a relaxing friendly atmosphere with staff that do there job discreetly and well. Excellent breakfast, clean rooms, free wi fi,all that is needed. The bar is excellent to relax in after a busy day, highly recommend
Central Location Value for money Nice clean room Decent breakfast
Some people might not like the stairs, but it didn't bother us at all!
Really nice hotel with great helpful polite staff. Shame there's no parking but what you expect with a city centre hotel. Will definitely use again!,
TV in room was big.
Breakfast I've never had freezing cold fried eggs before - must be a local delicacy. Service in the restaurant was awful, one minute it was a buffet, then if you wanted a hash brown it had to be ordered - mine never came so I left!!! Pity really as the hotel is nice but the service is dreadful.
Friendly professional staff. Central location. Large comfortable room. Great location for rugby weekend. Surprisingly quiet!
No shaving plug! Shower a bit weak and bathroom a bit compact. Dreadful directions to parking as road closed on arrival. Thank goodness for extremely accommodating local policeman who led us to car park after detour around town. Web site directions to car park need adjusting if arriving Friday night!
Comfy bed quiet room
Eat out, had to wait too long don't think they cook many evening meals
The location, the facilities, the quietness of the room, considering we where above oneils, didn't hear any of the music from there. The shower. This is the 3rd time we've stayed here and I was a little disappointed this time with the standard of the cleanliness of the room.
The cleanliness of the room, the floor wasn't carpeted and got dirty quite quick, we stayed for two nights and room service the second day wasn't up to standard, they didn't empty the bins and the room wasn't left as clean as it could have been. Also it may sound trivial but I'd left a chocolate bar in the room to snack on later and it went missing, ok it was a chocolate bar but it could have been jewellery. Sadly disappointed with this stay.
Great stay, top marks
No problems at all
Lovely hotel in a brilliant location
Have been here 3 times now. If it was our first visit, I don't think we'd come again. Checking in wasn't as welcoming as we'd remembered or liked. I commented that I wasn't sure what surname the booking was under (as we'd only gotten married a few weeks ago). The huffy, rude, older female receptionist who checked us in insinuated we were having an affair by asking my 'friend, partner or colleague' for a signature. We found this very rude and however small this detail is, it overshadowed our whole stay. Hotels are known for being discrete. If any one booking in this hotel IS wanting to use this hotel for a secret rendezvous, beware! The whole reception area will know!
Location for a weekend out on the town night life and shopping for the wife during the day
Does not have Own car park was concerned on availability of parking this close to Xmas arrived early no problem
Nice & modern Close to all amenities
£140.00 with breakfast is to much money for this hotel
Great location to the City centre and our venue at the Motorpoint Arena.
Nothing not to like about the Hotel
Noise inside & outside the hotel at two am,
Right in the middle of city centre, surrounded by sport & entertainment venues and excellent shops. Five minutes walk from station.
While the breakfast was just about okay, the service was awful, running out of various things and having to wait for plates,bread,beans, coffee, milk etc,etc. Total chaos!! Waiting 35 minutes for evening meal in dining room when being the only ones there!
Extremly pleased ! Very good value for money .
Convenient place to stay
Duvet appeared to be a single on a double bed very lumpy. Bathroom was tired looking - poor grouting in tiles dirty looking and rusty nail. Water leak marks by shower. Staff waiting outside room chating waiting for you to leave when you still had up to an hour before checkout. Breakfast was cold - cooked hours before and sat in pans on warmers that weren't even on
Great size room and comfy bed. Cleanliness of room was good. Would
Clean and comfortable. Very good Breakfast. Hotel nicely done out for Christmas. Nicely maintained.Perfect position.
Asked for our fan to be looked at but it wasn't.The room heating was set on a very high temp.Its wasteful.
The location is fantastic, right opposite Kebab Alley, what more could you want?! If you are after the best place to stay for the Rugby or a night out, look no further, as this hotel is pretty much on Mary Street. Fantastic location for shopping trips also but the facilities might not be up to scratch if you are more 'comfort' orientated, as I am. The decor in the main lobby and bar is gorgeous, up to date and plush.
The room was decent but lacking in warmth and comfort, somehow. On the website, the double rooms had two bedside lamps each, our room only had one which not only meant that it was dimly lit but that only one person could get up for a wee in the middle of the night! When we first got there, the main fragrance was cleaning products, which was a bit off putting. It was clean, mainly, but I did have to remove a couple of cobwebs and there was no way Room Service had bothered with the corners for a long time. I think the decor would have been banging in about 2002 but now in 2014, it seemed tired and dated. If only they redecorated the room to match the newly refurbished main lobby and bar, which are beautiful! The room had a few strange features :- the coffee facilities were housed in the wardrobe, the bathroom bin and bath plug were broken, as was the air conditioning!! Instead, we had a portable radiator, which did work but took a really long time to heat the room up properly (we did stay during a cold snap). There was one red cushion on the bed but it was grubby and gross looking so I left it in the wardrobe. There were not enough plug sockets, possibly because one was in use for the heater. The matress was very comfy but the soundproofing was poor. One of the things which upset me the most was the cold. It was almost freezing outside and with the air conditioning not working, the portable heater struggled to cope. The hotel didn't provide extra bedding to compensate and so I spent hours searching Cardiff for a hot water bottle, instead of Christmas shopping as planned. Really, the bed needed a nice blanket and some plump (clean) cushions also but these were missing. We only got one pillow each as well :( I think Room Service were slightly mad because they took away our complimentary soap and failed to replenish the hot chocolate and milk sachets. This meant a trip to Tesco at 11pm.
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