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88 St Mary's St, Cardiff, CF10 1DW, United Kingdom – Show map
Excellent location – rated 9.2/10! (score from 1035 reviews)
Rated by guests after their stay at The Royal Hotel Cardiff.
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81 properties in Cardiff
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1035 verified reviews
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The Royal Hotel Cardiff's staff speaks: Polish, French, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs GBP 12 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Polish, French, English
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 16 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1035 reviews
Value for money
Show reviews from:
In a prime central location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The main shopping district is a 5-minute walk away. There is free Wi-Fi throughout.
Score from 683 reviews Very good
This design-led hotel has an excellent location in central Cardiff, and gives views out over the city. Stylish rooms offer free Wi-Fi, just 330 ft from Cardiff Central Train and Bus Station.
Score from 1008 reviews Very good
In the heart of the center of the city, the 21-story Radisson Blu Hotel offers panoramic city views, air-conditioned rooms and free Wi-Fi. Cardiff Central Train Station is close by.
Score from 1651 reviews Excellent
This 4-star luxury hotel is in Cardiff’s city center, 320 yards from the Cardiff Central Train Station. It has air-conditioned rooms, an award-winning restaurant and a fitness club with an indoor...
Score from 474 reviews Excellent
Great stay, top marks
No problems at all
Location for a weekend out on the town night life and shopping for the wife during the day
Does not have Own car park was concerned on availability of parking this close to Xmas arrived early no problem
Nice & modern Close to all amenities
£140.00 with breakfast is to much money for this hotel
Great location to the City centre and our venue at the Motorpoint Arena.
Nothing not to like about the Hotel
Noise inside & outside the hotel at two am,
Right in the middle of city centre, surrounded by sport & entertainment venues and excellent shops. Five minutes walk from station.
While the breakfast was just about okay, the service was awful, running out of various things and having to wait for plates,bread,beans, coffee, milk etc,etc. Total chaos!! Waiting 35 minutes for evening meal in dining room when being the only ones there!
Extremly pleased ! Very good value for money .
Convenient place to stay
Duvet appeared to be a single on a double bed very lumpy. Bathroom was tired looking - poor grouting in tiles dirty looking and rusty nail. Water leak marks by shower. Staff waiting outside room chating waiting for you to leave when you still had up to an hour before checkout. Breakfast was cold - cooked hours before and sat in pans on warmers that weren't even on
Great size room and comfy bed. Cleanliness of room was good. Would
Clean and comfortable. Very good Breakfast. Hotel nicely done out for Christmas. Nicely maintained.Perfect position.
Asked for our fan to be looked at but it wasn't.The room heating was set on a very high temp.Its wasteful.
The location is fantastic, right opposite Kebab Alley, what more could you want?! If you are after the best place to stay for the Rugby or a night out, look no further, as this hotel is pretty much on Mary Street. Fantastic location for shopping trips also but the facilities might not be up to scratch if you are more 'comfort' orientated, as I am. The decor in the main lobby and bar is gorgeous, up to date and plush.
The room was decent but lacking in warmth and comfort, somehow. On the website, the double rooms had two bedside lamps each, our room only had one which not only meant that it was dimly lit but that only one person could get up for a wee in the middle of the night! When we first got there, the main fragrance was cleaning products, which was a bit off putting. It was clean, mainly, but I did have to remove a couple of cobwebs and there was no way Room Service had bothered with the corners for a long time. I think the decor would have been banging in about 2002 but now in 2014, it seemed tired and dated. If only they redecorated the room to match the newly refurbished main lobby and bar, which are beautiful! The room had a few strange features :- the coffee facilities were housed in the wardrobe, the bathroom bin and bath plug were broken, as was the air conditioning!! Instead, we had a portable radiator, which did work but took a really long time to heat the room up properly (we did stay during a cold snap). There was one red cushion on the bed but it was grubby and gross looking so I left it in the wardrobe. There were not enough plug sockets, possibly because one was in use for the heater. The matress was very comfy but the soundproofing was poor. One of the things which upset me the most was the cold. It was almost freezing outside and with the air conditioning not working, the portable heater struggled to cope. The hotel didn't provide extra bedding to compensate and so I spent hours searching Cardiff for a hot water bottle, instead of Christmas shopping as planned. Really, the bed needed a nice blanket and some plump (clean) cushions also but these were missing. We only got one pillow each as well :( I think Room Service were slightly mad because they took away our complimentary soap and failed to replenish the hot chocolate and milk sachets. This meant a trip to Tesco at 11pm.
Room was clean and tidy. Shower was excellent. Bed was nice and comfortable. Staff were very helpful.
Close to station
Room size, noise. Breakfast should have been included. Felt the price was because of location but room not worth the price
Great central location within easy walking distance of the train station and the Motor Point Arena. Good value for money and staff were very friendly. Breakfast was good with fresh fruit available.
The noise outside in the street and the Wi-fi didn't work in our room.
it was in a good area.
right next to a night club so was very noisey.
Location was brilliant and the staff were very helpful and friendly.
There wasn't much to dislike tbh. Only one lift was a bit of a pain but not too much hassle.
location was close to train station@close tothe main shopping center very ideal
the only thing with the room was a bit cold at night
Superior room was excellent. Bed was unbelievably comfortable. Staff very friendly & helpful.Location great as I wanted to stay central but not by the train station or by the castle. Was very quiet too.Would recommend this hotel.
Wifi didn't work. Layout of hotel is like a maze. Noises from clubbers outside at weekends keep you awake. Breakfast was not hot. Double room very cramped. Much preferred premier inn on last visit to Cardiff. Bedroom was tiny for a double room!
Location Room size Bed size Tv Free wine with room (but it was red)
Bed smelt of urine Someone entered our room when we were out they rummaged through our shopping tampering with gift bags that can no longer be used for expensive perfume indented as Christmas present. No sound proofing from other hotel users on same floor
The position of the hotel was ideal for what we needed. The staff were excellent and very helpful.
We felt that the room was not very clean, there was a lot of dust around the mirror. The bathroom around the taps on the bath were black which did not give a good appearance. The hair drier was in bits and this was connected to the power outlet, this showed it had not been checked prior to letting the room. Considering the price of the room we felt it was not up to standard.
The room was spacious and comfortable. Located in the centre of Cardiff so plenty to do. The staff were very friendly and breakfast was good.
The room was very warm and had no air conditioning.
Very friendly, helpful staff and great location.
Would have liked a teapot instead of having to have lots of refills from the hot water urn! Otherwise breakfast selection very good.