Royalist Hotel  

Very clean room and the most comfortable bed i've ever slept in. The staff were always polite, friendly and helpful and the food was fabulous.

My only complaint is that the internet connection was very poor and kept shutting off at its own will. Not that something like that can be helped but that was the only negative to staying here

Pretty hotel in a good location, right in the heart of the lovely town of Stow-in-the-Wold. Quaint good size room.

Room overlooking the road, so there was quite a bit of traffic noise in the early morning.

Location and room was nice and dogs allowed but very noisy because directly above the bar and you could hear every word people were saying. In administration so not as good as previously but staff were lovely

Noise in room

The staff were very friendly and helpful. The room was clean. The location was good - central to Stow-on-the-Wold

Decor is tired and does not warrant it's £135/night price tag. I've been to cheaper hotels that didn't look so neglected.

Breakfast Location Gilchrist & Soames toiletries Clean crisp bedding

Upon arrival, we rang the bell and the receptionist arrived with a "hello" and then.....nothing! Dreadful welcome - didn't utter another word until a bell was rang in the bar (just once!) and she muttered "I can't be in two places at once" !!!! The room itself (room 5) was tiny (was this really the 'classic double' we had paid for?) and it was shabby - desperately in need of paint and a filthy carpet with both stains and dust - yeuk! Do people actually live like this? The bathroom was the size of a small cupboard with a bath made for a hobbit and a toilet which doesn't flush properly! There was no spare toilet roll and the one left for us had about 10 sheets on it! (My husband found a storage cupboard on the floor below as the receptionist can't be in 2...... Overall, it certainly was not the luxury break we were expecting and we had dinner elsewhere both nights - I can recommend The Kings Arms and The Talbot - great food at both!!!!!!

Friendly and helpful staff. Perhaps the relatively small size of this hotel contributed to this feeling of friendliness. A beautiful old building. A comfortable and relaxed atmosphere and comfortable bedroom. Very quiet and peaceful. The food was excellent. The position of the hotel was ideal - in the middle of the lovely town of Stow, and central to many attractive Cotswold villages.

Ideal central location . Staff helpful and friendly , room 5 a little worn out but bed very comfortable and bedding crisp and clean . Breakfast was excellent and cooked beautiful .

Our room 5 had no shower and small bathroom was in need of a spruce up . The main dinning room needs either a new carpet or a stone floor putting down . The carpet was in need of a good clean .

The Royalist had plenty of atmosphere, it it very old and had that quaint feel to it, the staff were friendlyand all in all a pleasent stay.

The hotel had very narrow corridors and the bedrooms were small with no draws for clothing.The car park is very tight but there is a bigger one over the road(but you have to ask about it)

Good location, good food, friendly staff, very comfortable room, historic features.

Nice room

The Royalist has the potential to be a really lovely place to spend a weekend. It is well located and a lovely building. Unfortunately, the staff let it down. They are largely absent - the front desk is unmanned, and no amount of ringing the bell has any effect. The pub is equally empty of customers and bar staff. And when you do see one, they are wholly unhelpful, entirely resenting even the most basic request. The exception was a friendly young woman on the breakfast service, who was being berated in public for reasons best known to her boss. Also, the food at their sister hotel over the road was shocking.

building is lovely, pleasure to stay in, nice location although quiet. ok value for money even though we got a deal on late rooms.

Cups in rooms were dirty, couldnt get hold of reception on many an occasion, as not staffed at all times. Asked for more toast at breakfast as the breakfast itself was tiny, the girl looked put out! Not a very friendly place staff wise at all, it definelty lacks that friendly warm feel, so did not at all get that welcoming approach which is a great shame at such a nice building as this should go hand in hand. When we first turned up they did not have our reservation on record, but the young girl did not act friendly or helpful about this. This place employs under 20's staff, it should work on customer relations with the staff

Historic building in the heart of picturesque Stow-on-the-wold. Pretty bedroom and comfortable dining room. Staff were helpful. Good value for money.

Cooked breakfast was a little dry and the decor in the hotel was a bit scruffy round the edges. A chip in the bath, scuffed wallpaper, slightly worn carpets and damp patches on the ceiling for example. The bath and sink taps in our en suite were a bit unpredictable! But for a 3 star hotel in such a lovely setting it was still good value.