The Rutland Hotel

Breakfst was very poor and was asked to go for breakast at a neighbouring hotel one day which was a mile away.

Really good food at breakfast and evening meal. Nice spacious room and toilet. Quiet location. Friendly staff.

The friendliness of all the staff, Plus the room was very spacious.

Breakfasts were good

one evening i asked for the bar menu to be told they never had 1 for the nitght in question, however minutes later the same bar person gave the bar menu to another guest. At this point i ordered from the same menu but for room service.

all ok

signage to the stairs could be better

Mostly very pleasant staff and cleanliness of the room. Food was good and value for money

The Restaurant manager calling me "Mate"or "Buddy" and being generaly surly is not what I expect in a 3 star hotel

Easy to find, well located, nice comfortable, though noisy room

Dangerous stairs leading to main entrance with only minimal safety precautions in place (narrow anti skid strip, "slippery when wet" cone) - No parking provision specific to hotel guests, which makes finding a parking slot close to hotel during GP season a mission impossible (Free 24H parking along sidewalks of promenade doesn't really promote a quick turnaround) - Noisy, never ceasing Airco/heating/ventilation exhausts on rooftop, surrounded by 3 hotel walls, create resonating drone that cannot be kept outside the room, even with windows shut

i never bothered staying as the room was facing a back wall with an air con noisy pipe right outside the window.i asked for a sea view and was told that i never,even though i rang twice to confirm.its funny that room 117 was the only room left and had already been mentioned by other reviews as unpleasant.i thought the hotel had a cheek to still charge me 80pound for cancelling when it was so obvious that no one else wanted that room either.

Very good modern room and good breakfast did not eat in the evening .

Rooms to hot ,very uncomfortable no air flow on the fourth floor. This was the only problem we had

Nice clean room with excellent sea view,

The evening meals were of a much higher standard and variety than other reviews had led me to expect. The Head Waiter made all the difference when on duty, being observant, friendly and very attentive, and making sure that junior staff saw to our needs.The room, 110 was comfortable and fresh, despite its location.

The public areas are dated, drab and urgently in need of redesign, e.g. lower seating - anything to change its resemblance to an retirement home. I am a pensioner, but I don't need to be reminded of this when I step into the lounge or bar. We spent very little time in the bar, because it was impossible to chill in those chairs. The colours didn't help either.We had hoped that we would not be placed in one of the dreaded back rooms we had read about, but we were. The view was of facing windows and kitchen roof, and the dominant sound was of the extractor fan. I firmly believe that the adverts for the Rutland should not say "most rooms have sea views" and be honest, offering the back rooms with no view at all as budget rooms available for those who prefer a cheaper room and don't mind about the lack of view. It is the worst view I've ever had in any hotel. I was upset on arrival and went to complain at the desk. The girl there could not have cared less, she shrugged, said "sorry" and turned away. If I had known in advance, I would not have booked.