The Rutland Hotel  

Peacful and relaxing, very good food in the restaurant breakfast and dinner

Was a long walk along the prom to town but could cope with that as the hotel was worth it, and keeps you fit, though there are buses that go along the prom if you cant be bothered walking

Room 205 was a newly refurbished large room with a view.It was clean,we were provided with good quality towels,bathroom was a good size.Overall it was excellent.

Breakfast was disappointing. There was no fresh fruit, only tinned mandarins,tinned prunes,tinned grapefruit, served with cereal.. Main course consisted of bacon,egg,sausage,hash browns,tinned beans,tinned tomatoes. One day, the radio was blaring in the dining room and the staff were going about singing - preparing for the x Factor possibly?? Hotel appears to cater for the turkey and tinsel type of crowd rather than individuals.

We had a spacious, comfortable room overlooking the sea front. The staff were all pleasant and efficient. The food was of a very good standard and was good value - as was our whole stay.

We were the only couple in the hotel who were not with a coach party and so we didn't know where we would be sitting each time we went to the restaurant and we felt a little bit like second class citizens at times! We were surprised there was not more tourist information available in the foyer.

One night only. Comfortable location, and more than satisfactory for our purposes. Good Breakfast

friendly staff,great location,good food,excellent room with balcony,wonderful view

The bedrooms were very spacious and clean.

The fact that there were three coach loads of senior citizens staying at the same time as us. It's obvious that the coach travellers are the hotels "bread and butter" as we were treated as second class citizens. Meals in the restaurant were rotated by coach company, we opted for room service however we were told that there were no deserts left due to the fact that there were 3 coaches of guests as well as us!!!! We couldn't get in to the bar on the two nights that we stayed there, and we couldn't get to sleep because of the noise from the entertainment in the bar!!! Whatever you do, don't even think about asking for a peppermint teabag, the look that I was given by staff when I asked for this was appalling. I was told that they only do ordinary tea and coffee!!!

The window is well soundproof. comfortable bed. nice dinning area. good communication. helpful staffs. nice bedroom. good decoration.

Toilet flush is not very efficient. doesn't have a bath. doesn't have a good view. the outside of the window is towards the inside courtyard, very noisy and not nice if we open the window. the service is not efficient or even not sufficient. nobody come and pick up our breakfast delivery request. the structure of the floors is like a maze. it's hard to find a way out of it.

The staff were very pleasant and helpful. The room was well prepared each day. The shower was exceptionally good and refreshing.

The only things that let the hotel down was: 1. The windows in Room 109 looked out on a roof which had debris and litter including a sanitary towel on it and this was very uninviting. 2. As guests we felt very 2nd class when it came to breakfast, we realise the main income is from tours but to be put next to the toilet door in the dining room to eat as this was the only available table was uncomfortable.

Being woken most mornings between 6 - 6.30 by staff gathered in the outside ?? smoking area.

Rooms were too hot

It was right on the front near a good bar and lots of free on road parking. Shower was powerful.

Over charged for a beer, no bath, a lot of foreign staff (Polish I think), when I arrived they said I had cancelled my room, I assured them I hadn't, someone had obviously made a mistake, lucky they were able to find me another room!

One of the members of staff was very helpful. However, I was mostly made to feel that I took second place to the coach party members.

As above plus the room was ridiculously hot ( 80 degrees) at night during quite cool weather! I had to argue quite hard to get a fan and then eventually a room change. The room was not as clean as I expected, dirty marks on the carpet for example. Little choice at breakfast, the same everyday and one particularly unhelpful member of staff in the restaurant. Overall disappointing.