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19-23 Palace Terrace, Queens Promenade, Douglas, IM2 4NF – Show map
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36 properties in Douglas
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136 verified reviews
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The Rutland Hotel's staff speaks: English
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Food & Drink
Bar, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All children from 5 to 12 year are charged GBP 6.50 per person per night for extra beds.
All older children or adults are charged GBP 15 per person per night for extra beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 136 reviews
Value for money
Show reviews from:
With the Isle of Man’s only licensed casino, Best Western Palace Hotel is on the Victorian Promenade, overlooking Douglas Bay. It features 2 restaurants and a health club with an indoor pool.
Score from 417 reviews Good
Ideally situated on the seafront in Douglas, this hotel features comfortable accommodations with a full range of modern facilities and in-room accessories, including private bathrooms.
Score from 119 reviews Good
The Falcons Nest is in the center of Port Erin, on the south-west coast of the Isle of Man. The restaurant and bar overlook a beautiful, sheltered, sandy harbor and beach.
Score from 202 reviews Very good
Set behind Douglas Promenade on the Isle of Man, this 3-star hotel offers en suite rooms with free Wi-Fi and a restaurant serving both traditional and contemporary cuisine.
Score from 38 reviews Wonderful
Good value for money. Hotel staff pleasant, rooms clean, food good
Restaurant food variety
Rooms modern decor. Breakfasr. Hotel staff
The reception are was spacious, the room was very comfortable and the food was excellent.
The lift was a bit small and although we asked for an early morning call we didn't receive it.
Cleanliness, decor, location and breakfast
Temperature in room was too high and noise from fans if windows are open
Very helpful and friendly staff. Great breakfast buffet. Located right on the Promenade.
cold water, no excuses very dated very warm dining room price small lift (part of dated)
nice place, great room, tasty breakfast, bar in lobby
tiny elevator, very warm on the upper floors
Hotel staff wouldnt allow my wife and I into the restaurant 5 minutes before 7.00am yesterday morning ?. The young girl was very poker faced and unhelpful !. Rooms are very tired and dated Bar/Lounge is cold and insignificant, obviously catering for the elderly coach trips who didn't want the television on !?
Location on the sea front. Good sized bedroom which was clean and with good bathroom facilities.
Very tired looking public areas in particular the carpeting in the hallways etc. VERY expensive for what it was.
Most things about the hotel were of high standard and met our requirements at a price we could afford,
Closing the evening entertainment early in the belief that the old people on coach parties wanted to go to bed early.
Good seafront location with excellent sea views across the bay. Lovely, clean rooms.
I loved the view the size of room, size of bathroom excellent sleep , staff friendly and courteous .breakfast excellent all you could want
we liked the location and we also liked the view from the room
Room noisy due to fans from kitchen.view.there wasn't one,we could only see air conditioning unit and rubbish.i would recommend hotel but would avise people to specify room with a view.
The room was clean and spacious, breakfast was hot and tasty. The staff were excellent. Overall, we had the most enjoyable break and would definitely stay there again.
Cannot fault the hotel, everything was great.
Rooms are spot on
Breakfast was to dry under the heated lights
We got automaticlly upgraded on arrival to a Seaview suite, with balcony as it was vacant, lovely gesture, room was spotless and left. Very friendly and helpful staff, I would throughly recomnend it.
Excellent room, very helpful and welcoming staff, good food, good value for money
I liked evetything
nice room,bathroom adequate breakfast good
room very hot Fire alarm activated on 2 days which was unsettling
Good Location Nice staff Entertainment
No air con Door to bathroom did not close properly No variation with breakfast menu
Friendly and courteous staff. Excellent breakfast and restaurant meals. Great promenade location.
The room at the rear of the hotel was above the kitchen extractor, a good early morning alarm call but not good for anyone wishing to have a lie in.
Nice bay windows overlooking the sea, large rooms and bathrooms, comfortable bed.
Similar to a retirement home, if you're young and looking for something funky, this is not the place, but if you need someone to lay your head then its fine for that.
Clean and comfortable - but not going to change the world. I think 'practical' would be the best description!
Breakfast served between 7 and 9 on a Sunday - in 2014 - unheard of!
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