The Savoy Hotel  

everything

the size of the bedroom and the size of the beds

the windows could not be opened and as it was a smoking room and only one of us smoked it got very stuffy. we paid for evening meal and did not think it was very good value. I have stayed in several hotels and the breakfast in the savoy was very inferior.

food good ,tea and coffee with evening

couldnt eat when you want,dining room not big enough.room needed painting and carpet had stains all over it.

Location of the Hotel

Only one small lift in the Hotel

the location the price and a good choice for breakfast

the bed was a little small and the mattress was a little hard,but thats just me, other wise excellent

The food and the staff

The room was in a poor condition (room125) the toilet door would not close I reported it twice,nothing was done. the door was warped and the locking mechanism had been removed. and the toilet seat was damaged. There was a shortage of chairs in the lounge areas

absolutely nothing, we checked in and then checked out immediately

dirty sheets damp on walls wallpaper hanging off bird feathers on inside window ledge pubic hairs around toilet seat urine all over back of wc mold in shower dirty cups for tea making dirty glasses in bathroom

Food in the restauraunt was a good standard for the money we paided although the tables were cramped and too close for comfort

Room was terrible frosted glass no view, could not close window had to call for help. Bathroom diabolical leaking cracked wash basin and loo paddling on a wet floor had to use towels to mop up reported to reception no evidence of any repair to leaks. On health and safety deep sink cracks cannot be right. glad to get home for a shower

Staff

Beds uncomfortable can feel the springs. Welcome tray poor quality goods and no biscuits. Breakfast cheap coffee had to upgrade if want a better quality coffee.

location +good food

only one lift

its cheapness and friendlyness

We found it to be value for money - we would stay again. Music entertainment was good, room v. good, breakfast excellent.

TV not so good - a bit old fashioned. When we first booked in we were a bit unsure - in parts it seemed to be in a bit of need of care and attention but you cannot beat it for value and food. Very good.

the sfaff was very good

the lift was to small

The carpark,

Where do I start, I book 3 room for myself an two friends at £25 each for 1 night. At that price I knew it wasn't a 5star!! Checkin was ok, got to our room and open the door..... Couldnt believe my eyes! Never in all the years of staying in hotels and b&b did I see anything like it. Not been updated from the 70s I would say ( but don't mind that) if it was clean!! It wasn't. Went to bathroom frist. The toilet hadn't been cleaned also the toilet roll had been dropped into water (or toilet) an just dried out on rail to use! There was mould around the shower tray, also hairs in plug hole! BEDROOM: lol. Pulled back the sheets an found not one hair but alot, also there was burn holes all over the sheets, wall paper was coming off the walls and big dirty marks all over it, there also. Was mould along the window. Carpet had hair balls all around the wall and under the bed never seen a vacuum in years! Couldnt believe that rooms like this could ever be in use! My other friends rooms had both the same problems! We went down to reception and after standing 20mins waiting on the girl behind the desk to free we just walked out and going to a nearby b&b. Think booking.com need to look at this hotel before selling it on there website!

Excellent value for money

Buffet breakfast - food not hot and limp toast

impressive old building from the outside, restaurant and bar area clean .

dirty room smelling of cigarette smoke years old, dirty peeling wallpaper and threadbare towels, food was good on the sunday while young farmers were there but rubbish on monday when a bus trip arrived mondat to friday, for £100.00 per night it was a disgrace.

Good location overlooking the sea and easy to get to the north and south promenades along the sea front. Bus and tram stop opposite hotel at Gynn Square. Parking was relatively easy in nearby streets and free just as well as hotel car park was usually full with only space for a few cars. The hotel had a strange Edwardian charm reminding me of a bygone era still has a ballroom and grand staircase but a it has seen better days.

The Savoy was very tired and in need of refurbishing. I was asked to pay my bill for my 3 days stay on arrival which I was not expecting and frankly found strange as this not usual as I usually pay at the end when leaving and they had my credit card details in advance. My room was clean but furnishings were quite old but double bed was comfortable. The TV was small and I could only get 3 channels. The restaurant was let down by the quality of the food and the service eg when entering a notice states wait to be seated but usually no staff were there to greet guests and then I was told it was self-service and sit anywhere. The quality of the main courses was poor and some vegetables were cold and overcooked. The menu stated freshly brewed coffee but only instant was available and when I asked why I was told the fresh coffee had been taken off the menu over the bank holiday weekend! The bar area was too small for the number of guests with not enough seats. They did have a piano player one evening but this was the only form of entertainment. This hotel was quite a disappointment as it looks quite grand from the outside but the inside and food quality was a let down. I will not be returning to the Savoy Hotel unless it gets a makeover and the food quality is improved.

The desk staff courtious

bed covers too short for bed, Dirty windows, tv too small and remote only worked if you wer righ in front of it.Very noisy outside my window. Too hot even with radiators off. Fried eggs overcooked even when they came straight out of the kitchen- all yolks hard. And i dont like that you dont have a section on here to put your other comments, like "i will pay the little extra next time and stay in a premier inn, sorry.

most things

having to change rooms at 1am because of a noisy fan left on by someone

Breakfast and staff

Room 329 . Pigeons, noisy fan, stupid bag in bin is useless

Staff were polite and friendly. Good selection for breakfast

The room had mould on the ceiling the floor boards were terrible, the shower had no hot water and the chair in the room was ripped you could see the foam we stayed in Room 340 definitely not worth the money.

The staff, the food, the location.

The badly cracked bathroom window. The failed double glazed units in bedroom, which spoiled the great sea view.

The location was good,the price,the food,and the staff were friendly.

Felt sorry that a lovely building and interior was very tired, which has not had any investment over the years.

For the price the breakfast was good, We had 1 evening meal on our long wk end stay,and it was good as well. Handy for the tram and bus stop.

The pillows were too thin, and the mattress was very hard.

The convenience of transport into town. The buffet breakfast was very good and the cleaning staff were very helpful.

The room was clean and tidy but needed a deep clean. The bottom of the wardrobe was so dusty and inside the drawers also. Also, the parking was fine until the Friday and saturday night when it was impossible.