The Scotsman Hotel  

Geograhic situation of the hotel is really fine, specially during the August festival. One guy in charge of the luggage and of showing the room is very nice, the only one we met smiling. Restaurant is nice looking and the food /wine are good.

The price during the festival period is quite too high by comparaison to the services of the hotel. Ratio/quality price is really bad. No air conditionning: the atmosphere of the rooms is quite warm and humid. We had to use a fan blowing during all the night.Some people at the reception are not sympathic at all (check out without a smile nor a word !). Bathroom is small, does not smell good, completely outside of the supposed standard of the hotel. Street is very noisy and the insulation not efficient. Parking is very far and unconvenient.Clearly not worth the price.

Clean, well decorated. Staff very friendly.

The rooms were very dark & the lighting inadequate. The volume on my tv wasn't working & despite 2 calls to reception, it wasn't fixed (or looked at). The drop off at the main entrance is a nightmare: busy road, bus lane and no dedicated place to pull over and unload. During my second visit, Ihad the presence of mind to call the esk to await my car arriving so the concierge could quickly unload my bags from the car before I needed to speed off.

Its situation, the concierge and breakfast

Not good value for money No car park very confusing layout small room on 7th floor for over £400 per night, extortionate

Staff were friendly.

We were dissappointed by the room. The decor needs an upgrade and currently I would not describe it as 5 star standard. Noise from nightclub below affects many rooms on a saaturday night.

The Scotsman Hotel was fabulus from the moment we walked into the hotel the receptionarea and staff were very freindly and welcoming and this continued through out the whole stay all the staff were very polite and incredably helpful nothing was to much trouble day or night. The Scotsman is idearly located to be able to see the whole of Edinburgh without having to travel. The rooms were very clean, we were upgraded to an executive suit wich was amazing the veiws were stunning.The Spa facillaties were emaculate and provided lots of opertunites for fitness or relaxation. all in all an exeption experience. Thank you!

Great location close to station and central, comfortable room and good breakfast good range on the breakfast menu all cooked to order. The pool/spa was also very good staff all very friendly.

Didn't like the bar very much, not very comfortable or cosy and not stylish

Staff very friendly. Plenty of Staff available although at times slow to respond.

Car parking arrangements especially when it's raining and blowing a gale. Drinks expensive.

The porters were very helpful and friendly and were a lovely welcoming face to the hotel. Excellent

Only one small complaint which would not affect my recommendation of the hotel to others and that is: no tissues in the bedroom and not enough toilet tissue in the ensuite

Stunning hotel..amazing rooms ..friendly staff..great pool and breakfast

No free Wi-fi!!!...charing £18 for 24 hours in pretty scrooge-like when all I wanted to do was check email. Poor show The Scotsman, esp at the prices that were being charged for the rooms

Helpful and pleasant staff, terific location for travel by train, especially if you know about the door into Market St.

I found the bathroom just a little cramped, not a huge issue but the loo in particular was obstructed by a unnecessary phone on the wall

Very comfortable and clean with excellent staff. Lovely luxurious Hotel in the most beautful location. Very handy to everything. I will definately return.

Very comfortable best location for Edinbourgh helpful and friendly staff