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Mercure Stratford Upon Avon Shakespeare Hotel
Chapel St, Stratford-upon-Avon, CV37 6ER – Show map
Excellent location – rated 9.6/10! (score from 439 reviews)
Rated by guests after their stay at Mercure Stratford Upon Avon Shakespeare Hotel.
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6 Reasons to Choose Mercure Stratford Upon Avon Shakespeare Hotel
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66 properties in Stratford-upon-Avon
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439 verified reviews
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Mercure Stratford Upon Avon Shakespeare Hotel's staff speak: Chinese, Dutch, Italian, French, Spanish, English, German
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 10 per day.
Public parking is available at a location nearby (reservation is not needed) and costs GBP 5 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Suit Press, Meeting/Banquet Facilities, VIP Room Facilities, Honeymoon Suite
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, Dutch, Italian, French, Spanish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Mercure Stratford Upon Avon Shakespeare Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Minors under 18 years old must be accompanied by parents or legal representatives. A third person named by parents must present their written authorization (certified signature).
Based on 439 reviews
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Beautiful, traditional accommodation. Comfortable and characterful.
The position in Stratford Friendly staff
Nowhere to load/unload car A bit shabby decore, used food trays and really tatty linen trolleys in corridors for hours. Noisy air con/kitchen vents outside window. No heat in electric towel rail.
There was an adjoining door to the next room which was not sound proof, so we could hear the other guests. One coughed all night which kept us awake. (Rooms 105 and 106)
Excellent location, friendly staff, clean and comfortable rooms
Not a lot
Excellent location, great stay, central to everything
The bar the bedroom and the peace and quiet
Bar shuts too early and its a pain to get the night porter etc
The location is perfect and the building itself is very beautiful.
The breakfast was the worst I have come across in years of travelling. The waiter seemed half-asleep and needed to be reminded twice to bring us tea and coffee; the fried eggs were underdone and the bacon reheated and dry; the scrambled eggs were so dry they had formed into granules. When we asked for eggs benedict from the menu, the waiter had to be asked twice (again) and when they came consisted of two watery, underdone fried eggs from the buffet, a bit of dried bacon and a squirt of Hollandaise sauce. My wife had to sleep in the armchair as the mattress on the bed was unsupported (I think the sommier was broken).
Staff are very welcoming and helpful. Breakfast - good choice and hot except for the scramble eggs which I had raved about to our friends who were travelling with us, sadly this time dry and unappetizing.
This was our fourth visit, the third this year. This time our room was very small compared to rooms we have been given in the past - slightly disappointing as we had friends with us and had told them to expect a little more. But this will not deter us from staying again as many aspects of the hotel are outstanding.
Great location,good breakfast,friendly helpful staff,room was spacious luxurious bathroom
Not very push chair friendly, no lift to all floors
Ideal location in centre of town,
Offsite parking was not entirely convenient.
Location was great
Rooms a little tired, and Suite just a slightly bigger room.
Good location; reasonable breakfast; good quality room.
The room key system is obsolete. The card had to be one way to get into the building, the reverse to get into our room??
I liked the location and the look of an olde worked hotel on outside, good breakfast .
The first member of staff we spoke to was of poor appearance at the desk, not very friendly . Didn't tell us about how to get to car park , properly , and in and out if it with code etc! A shame to see a mix of new and old furniture, pictures, and lamp stands which did not fit the age of building and what we envisaged. Windows couldn't open in our room and poor air con.a mush mash of furniture in our room . Lots of little things which we noticed which could be improved. Etc
My room was not air conditioned in a heat wave. The fan provided was extremely noisy and my room was opposite the car park and restaurant and was kept awake all night by traffic noise and early morning deliveries. As the room was on the ground floor, I couldn't open the curtains as everyone passing could look in.
position in stratford which was excellent bathroom was excellent standard
standard of the room furnishing and decor was very poor
Room details advertised iPod dock within tv set up - enquired and staff knew nothing about it (needed cable) and advised to bring own cable!!!! Took away card and said they'd send someone else up but heard nothing more. Ordered newspaper on checkin but nothing turned up. Nothing special about experience.
Cheap toilet rolls
Location was excellent for everything central.
There shouldn't be a £10.00 charge for residents staying at the hotel, I have travelled all over the uk and this is the first time I have had to pay for staying in a hotel, plus when I booked I didn't notice the charge, it should be more highlighted.
Bar is not so hot with only fizzy beer and too hot in the afternoon when the sun come in. Restaurant which we did not try looked like a dead loss because it was seventies pub food and bar menu included thing like bangers and mash but how you might eat B&M sitting on a sofa is a mystery we did not try to resolve- loads of good restaurants within spitting distance though
Rooms large clean and well kept, staff we very nice and location with car park as well is as good as you can get in Stratford upon A
Hotel room was very dirty, carpets frayed, hole in wall. Breakfast cold!! Payed £159 did not feel it was worth this
Location was great, kept an oldy worldly feel but the rooms were very modern.
No staff on reception upon check out, was in a rush so had to leave keys on the desk.
Gorgeous looking hotel and fab location
Two men walked in on me dressing with room service. And then another walked in without warming an hour later. We were refunded £30 for the incorrect breakfast but for the price we don't expect this or the lack of facilities.
Friendliness of staff, bar food, good value for money.
hotel, on a whole, slightly tired looking. In need of decoration.
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