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Property Highlights

Free WiFi

Places of Interest:

Shakespeare Birthplace Trust (0.1 miles) Royal Shakespeare Company (0.2 miles) Swan Theatre (0.2 miles)
Show map Mercure Stratford Upon Avon Shakespeare Hotel

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Newest reviews for Mercure Stratford Upon Avon Shakespeare Hotel

  • Keith
      United States of America
    September 16, 2014

    I love the wonkyness of the place, gives you so much of the feel of the age past. Wonderful people. We had a wonderful time.

    10

  • Martin
      United Kingdom
    September 16, 2014

    Location Period Features Standard of rooms

    7.9

  • Charles
      United Kingdom
    September 14, 2014

    The Marco restaurant

    Man made pillows & duvet too hot for good sleep!

    6.7

  • Rebecca
      United Kingdom
    September 14, 2014

    Everything is perfect at this hotel!

    10

  • Anonymous
      United Kingdom
    September 10, 2014

    Breakfast was cold, Staff could not care attitude Always short of fried eggs, bacon etc. Had Eggs Royal only eat about a third, it was cold and eatable.

    6.7

  • Margaret
      United Kingdom
    September 9, 2014

    Location, atmosphere. Chocolate bar each day. Coffee facilities.

    Dirty. (Bath mat) Dusty thought out . Breakfast service not good. Personal food orders bad. ( food arrived warm)

    6.7

  • Gerard
      United Kingdom
    September 8, 2014

    The location and the old building and its atmosphere

    The parking arrangements.

    7.1

  • Richard
      Australia
    September 7, 2014

    Large rooms Quiet and central location Nice breakfast room Easy walk to theatres Loads of restaurants nearby

    Dated decor

    8.3

  • Anonymous
      United Kingdom
    September 7, 2014

    Convenient location and helpful staff

    Lack of on site parking or drop off Public areas were unwelcoming. The building seemed sad and unloved. Food unappetising.

    6.7

  • Ian
      United Kingdom
    September 5, 2014

    Location and friendliness of staff. Beautiful building.

    Foam bedding, paying for hotel car parking. No cover to smoking area.

    6.7

  • Stephen
      United Kingdom
    September 4, 2014

    We liked the room and we enjoyed the seating area separate from the sleeping area. The bed was comfortable and being at the back of the old part of the hotel, the room was quiet.

    The TV choices were limited. The water in the shower was too hot and we were unable to regulate it. Towels were replaced regardless of us opting to reuse them and one of the replacements was filthy!

    8.3

  • Fiona
      United Kingdom
    September 2, 2014

    We were given an upgrade on our room

    8.8

  • Anonymous
      United Kingdom
    September 2, 2014

    The location is perfect, you also get a reduction in parking cost if you stay in the NCP car park

    7.5

  • John
      United Kingdom
    September 2, 2014

    good for the location

    breakfast self service not good bar prices costly car parking not good considering it was booked months ago

    5.4

  • Jan-willem
      Netherlands
    September 1, 2014

    friendly staff cultural loation

    7.5

  • Joe
      New Zealand
    August 31, 2014

    Location was fantastic, staff were friendly & very helpful & a beautiful building & room!

    9.2

  • Leslie
      Canada
    August 30, 2014

    Very quiet good value slept really well. Would definitely stay again.

    Lack of parking

    9.2

  • Lyn
      United Kingdom
    August 27, 2014

    Beautiful, traditional accommodation. Comfortable and characterful.

    9.6

  • Irene
      United Kingdom
    August 27, 2014

    Location

    9.6

  • Stephen
      United Kingdom
    August 25, 2014

    The position in Stratford Friendly staff

    Nowhere to load/unload car A bit shabby decore, used food trays and really tatty linen trolleys in corridors for hours. Noisy air con/kitchen vents outside window. No heat in electric towel rail.

    5.8

  • Patricia
      United Kingdom
    August 24, 2014

    The accessibility to my activities was ++ The breakfast was excellent on the first day and deteriorated in provision of fruit thereafter. The reception desk and arrangements were slow and inefficient as several of us found.; individual staff were pleasant, but not able to access solutions. My room had a plumbing problem which was never solved.

    See previous column; Space and comfort was good. Telephone not at bedside bad.

    6.7

  • Tony
      United Kingdom
    August 24, 2014

    There was an adjoining door to the next room which was not sound proof, so we could hear the other guests. One coughed all night which kept us awake. (Rooms 105 and 106)

    7.5

  • Anonymous
      United Kingdom
    August 19, 2014

    Excellent location, friendly staff, clean and comfortable rooms

    Not a lot

    7.9

  • Steve
      United Kingdom
    August 19, 2014

    Excellent location, great stay, central to everything

    Nothing

    10

  • Brian
      United Kingdom
    August 19, 2014

    The bar the bedroom and the peace and quiet

    Bar shuts too early and its a pain to get the night porter etc

    8.3

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