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Property Highlights

Free WiFi

Places of Interest:

Shakespeare Birthplace Trust (0.1 miles) Royal Shakespeare Company (0.2 miles) Swan Theatre (0.2 miles)
Show map Mercure Stratford Upon Avon Shakespeare Hotel

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Best Western Grosvenor Hotel

hotel In a great central location, this Grade II heritage-listed Georgian hotel is just a 5-minute walk from the main street and historic Shakespearean attractions. Free Wi-Fi is available in all areas.

Most recent booking for this hotel was yesterday at 21:46

Score from 991 reviews Very good 8.1/10

Newest reviews for Mercure Stratford Upon Avon Shakespeare Hotel

  • Lyn
      United Kingdom
    August 27, 2014

    Beautiful, traditional accommodation. Comfortable and characterful.

    9.6

  • Irene
      United Kingdom
    August 27, 2014

    Location

    9.6

  • Stephen
      United Kingdom
    August 25, 2014

    The position in Stratford Friendly staff

    Nowhere to load/unload car A bit shabby decore, used food trays and really tatty linen trolleys in corridors for hours. Noisy air con/kitchen vents outside window. No heat in electric towel rail.

    5.8

  • Tony
      United Kingdom
    August 24, 2014

    There was an adjoining door to the next room which was not sound proof, so we could hear the other guests. One coughed all night which kept us awake. (Rooms 105 and 106)

    7.5

  • Anonymous
      United Kingdom
    August 19, 2014

    Excellent location, friendly staff, clean and comfortable rooms

    Not a lot

    7.9

  • Steve
      United Kingdom
    August 19, 2014

    Excellent location, great stay, central to everything

    Nothing

    10

  • Brian
      United Kingdom
    August 19, 2014

    The bar the bedroom and the peace and quiet

    Bar shuts too early and its a pain to get the night porter etc

    8.3

  • Anonymous
      United Kingdom
    August 18, 2014

    The location is perfect and the building itself is very beautiful.

    The breakfast was the worst I have come across in years of travelling. The waiter seemed half-asleep and needed to be reminded twice to bring us tea and coffee; the fried eggs were underdone and the bacon reheated and dry; the scrambled eggs were so dry they had formed into granules. When we asked for eggs benedict from the menu, the waiter had to be asked twice (again) and when they came consisted of two watery, underdone fried eggs from the buffet, a bit of dried bacon and a squirt of Hollandaise sauce. My wife had to sleep in the armchair as the mattress on the bed was unsupported (I think the sommier was broken).

    6.7

  • Robert
      United Kingdom
    August 17, 2014

    Staff are very welcoming and helpful. Breakfast - good choice and hot except for the scramble eggs which I had raved about to our friends who were travelling with us, sadly this time dry and unappetizing.

    This was our fourth visit, the third this year. This time our room was very small compared to rooms we have been given in the past - slightly disappointing as we had friends with us and had told them to expect a little more. But this will not deter us from staying again as many aspects of the hotel are outstanding.

    8.3

  • Antony
      United Kingdom
    August 17, 2014

    Great location,good breakfast,friendly helpful staff,room was spacious luxurious bathroom

    Not very push chair friendly, no lift to all floors

    9.2

  • Anonymous
      United Kingdom
    August 17, 2014

    Ideal location in centre of town,

    Offsite parking was not entirely convenient.

    6.7

  • Jonathan
      United Kingdom
    August 16, 2014

    Location was great

    Rooms a little tired, and Suite just a slightly bigger room.

    7.1

  • Edward
      Australia
    August 16, 2014

    Good location; reasonable breakfast; good quality room.

    The room key system is obsolete. The card had to be one way to get into the building, the reverse to get into our room??

    9.6

  • Jasmine
      United Kingdom
    August 13, 2014

    I liked the location and the look of an olde worked hotel on outside, good breakfast .

    The first member of staff we spoke to was of poor appearance at the desk, not very friendly . Didn't tell us about how to get to car park , properly , and in and out if it with code etc! A shame to see a mix of new and old furniture, pictures, and lamp stands which did not fit the age of building and what we envisaged. Windows couldn't open in our room and poor air con.a mush mash of furniture in our room . Lots of little things which we noticed which could be improved. Etc

    4.6

  • D
      United Kingdom
    August 11, 2014

    Location

    My room was not air conditioned in a heat wave. The fan provided was extremely noisy and my room was opposite the car park and restaurant and was kept awake all night by traffic noise and early morning deliveries. As the room was on the ground floor, I couldn't open the curtains as everyone passing could look in.

    6.7

  • Anonymous
      United Kingdom
    August 10, 2014

    position in stratford which was excellent bathroom was excellent standard

    standard of the room furnishing and decor was very poor

    7

  • Jane
      United Kingdom
    August 8, 2014

    Large bathroom

    Room details advertised iPod dock within tv set up - enquired and staff knew nothing about it (needed cable) and advised to bring own cable!!!! Took away card and said they'd send someone else up but heard nothing more. Ordered newspaper on checkin but nothing turned up. Nothing special about experience.

    7.1

  • Victoria
      United Kingdom
    August 7, 2014

    Cheap toilet rolls

    9.2

  • A
      United Kingdom
    August 5, 2014

    Location was excellent for everything central.

    There shouldn't be a £10.00 charge for residents staying at the hotel, I have travelled all over the uk and this is the first time I have had to pay for staying in a hotel, plus when I booked I didn't notice the charge, it should be more highlighted.

    7.5

  • Robert
      United Kingdom
    August 5, 2014

    Bar is not so hot with only fizzy beer and too hot in the afternoon when the sun come in. Restaurant which we did not try looked like a dead loss because it was seventies pub food and bar menu included thing like bangers and mash but how you might eat B&M sitting on a sofa is a mystery we did not try to resolve- loads of good restaurants within spitting distance though

    Rooms large clean and well kept, staff we very nice and location with car park as well is as good as you can get in Stratford upon A

    7.5

  • Laura
      United Kingdom
    August 5, 2014

    Hotel room was very dirty, carpets frayed, hole in wall. Breakfast cold!! Payed £159 did not feel it was worth this

    4.6

  • Anthony
      United Kingdom
    July 31, 2014

    Everything

    Nothing

    10

  • Anonymous
      United Kingdom
    July 29, 2014

    Location was great, kept an oldy worldly feel but the rooms were very modern.

    No staff on reception upon check out, was in a rush so had to leave keys on the desk.

    9.6

  • Whitney
      United Kingdom
    July 29, 2014

    Gorgeous looking hotel and fab location

    Two men walked in on me dressing with room service. And then another walked in without warming an hour later. We were refunded £30 for the incorrect breakfast but for the price we don't expect this or the lack of facilities.

    6.3

  • Anonymous
      United Kingdom
    July 24, 2014

    Friendliness of staff, bar food, good value for money.

    hotel, on a whole, slightly tired looking. In need of decoration.

    8.3

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