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Recently booked in Lerwick
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Situated in Lerwick, Shetland's main town, the Shetland Hotel provides an ideal base for all your requirements. Lerwick is Shetland's capital, and is itself a busy cosmopolitan and charismatic harbor town full of history. Ideal for the business guest who can take advantage of the central location and well equipped conference, meeting rooms, and office suite - or for the vacation traveler, very convenient for the Holmsgarth Ferry Terminal, spacious modern bedrooms, and the Oasis Bistro offering local and international cuisine. Hotel Rooms: 64 Most recent booking for this hotel was today at 09:48 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Safe, Baggage Storage, All Spaces Non-Smoking (Public and Private) ServicesRoom Service, Meeting/Banquet Facilities, Dry Cleaning, Honeymoon Suite, Currency Exchange, Packed Lunches, Fax/Photocopying
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Total Hotel Score:7.5
Based on 46 reviews Guest reviews are written by our customers after their stay at The Shetland Hotel. |
Score breakdown
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Score filter |
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Steve
Mature couple
Ayr,
United Kingdom
August 29, 2011
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Suite was excellent and the food was to die for. The exterior of the hotel could do with updating as very drap and looks just like a council building.
4 out of 4 people found this review helpful, did you?
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7.9 |
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Lisa
Family with young children
fairisle,
United Kingdom
August 16, 2011
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very freindly staff and the food was beautiful . and great location .will be staying again .
2 out of 2 people found this review helpful, did you?
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9.6 |
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Martin
Solo traveler
Bonnyrigg,
United Kingdom
May 10, 2012
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Food was very good, greatly improved on my stay there four years ago. Staff were friendly and helpful, mostly. Overall it is a good hotel, but it is worth shopping around for good rates online as standard rack rates are high (though that is the norm in Shetland). Staff were helpful but some were inexperienced and it did show at times. When I went to breakfast one morning, the friendly young waiter was too busy chatting to another guest to take my foor order for several mionutes, rather than politely excusing himself from the conversation and attending to his job. Others were inclined to hover when I was finishing my food and swoop to remove my plate when I was still chewing my final mouthful - not the most relaxed eating experience! Still, they were generally friendly and helpful and I would forgive these minor faults.
Did you find this review helpful?
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6.3 |
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Gael
Mature couple
Edinburgh,
United Kingdom
April 18, 2012
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Staff were very friendly and helpful, the room was nice and comfortable and the bathroom pristine. Breakfast was good and waiter very friendly and helpful. All was good.
Did you find this review helpful?
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8.5 |
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George
Mature couple
Kirkwall,
United Kingdom
April 17, 2012
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Staff were all exceptionally helpful, mannerly and friendly.
Did you find this review helpful?
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8.3 |
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Andrew
Solo traveler
prenton,
United Kingdom
April 7, 2012
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Newly refurbished restaurant very good food Internet charged and poor rooms dated.
Did you find this review helpful?
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7.1 |
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Peter
Solo traveler
Helensburgh,
United Kingdom
March 22, 2012
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Staff very friendly, money has been spent on refurbishment. Clean and comfortable The menu was not great, a lot of fried food. Given it is in Shetland the fish selection was very disappointing.
0 out of 2 people found this review helpful, did you?
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7.9 |
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Robert
Solo traveler
Crieff,
United Kingdom
March 18, 2012
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Comfortable clean & quiet
Did you find this review helpful?
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8.3 |
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William
Solo traveler
macduff,
United Kingdom
March 13, 2012
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Very clean good food Nothing to complain about
1 out of 1 people found this review helpful, did you?
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10 |
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John
Solo traveler
INVERNESS,
United Kingdom
March 9, 2012
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Convienient location. There was an old fashioned feel to the rooms but I like that. Bathroom had been refurbished. Generally good quality feel to the rooms. Limited services but they were undergoing refurbishment
Did you find this review helpful?
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7 |
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Fariborz
Solo traveler
Edinburgh,
United Kingdom
February 27, 2012
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I liked its mixed old and new design very much.
Did you find this review helpful?
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7.9 |
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Rev
Mature couple
Kemnay,
United Kingdom
February 24, 2012
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It was quiet, courteously served, hassle free and just right for a tired couple after a busy day!
Did you find this review helpful?
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10 |
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Mark
Solo traveler
Altrincham,
United Kingdom
February 20, 2012
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Quiet comfortable rooms. Nice breakfast
Did you find this review helpful?
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7.5 |
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James
Solo traveler
Inverness,
United Kingdom
January 23, 2012
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Excellent very friendly staff, good menu and superb room. Thank you.
1 out of 1 people found this review helpful, did you?
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9.5 |
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Thomas
Solo traveler
Houghton Regis,
United Kingdom
January 11, 2012
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The room was clean comfortable and warm. Food was excellent well presented and piping hot. I had little contact with the staff but when I did found them polite and helpful.
1 out of 1 people found this review helpful, did you?
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7.1 |
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Rhona
Group of friends
Ellon,
United Kingdom
October 11, 2011
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It was a friendly,warm hotel but in need of a little refurbishment. Staff did not understand us too well - three out of four of us got the wrong breakfast!!
1 out of 1 people found this review helpful, did you?
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8 |
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David
Mature couple
Leeds,
United Kingdom
August 18, 2011
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Very pleasant hotel but now in need of refurbishment
1 out of 1 people found this review helpful, did you?
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6.3 |
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Dennis
Mature couple
Norwich,
United Kingdom
August 9, 2011
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Although we were convenient and comfortable at the Shetland standards were little better than a good 'Premier Inn', whereas the rate was almost three times as much. That said we would have no hesitation in returning.
Did you find this review helpful?
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8 |
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Larry
Solo traveler
Guelph,
Canada
August 5, 2011
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It was quiet and the breakfast was excellent.
1 out of 1 people found this review helpful, did you?
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8 |
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Martin
Solo traveler
Limpsfield,
United Kingdom
July 31, 2011
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Rooms are all clean and a reasonable size. Would recommend but only because all hotels are expensive on Shetland. Switched me to a twin room from a double without asking. Wifi has good signal but is slow. No tea spoons with cups at breakfast! Had to stir with end of large spoon. This eas same on all tables.
Did you find this review helpful?
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6.3 |
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Leslie
Mature couple
Llandudno Junction,
United Kingdom
July 5, 2011
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Close to Ferry Port
Did you find this review helpful?
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8.3 |
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Audrey
Solo traveler
NORWICH,
United Kingdom
June 3, 2011
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Said to be disabled accessible - it is not - all doors are fire doors as would be expected - impossible for the lone traveller to get through unaided - fortunately other guests were ready to help. Floors 3-5 are not served by the lift and originally I was allocated a room on the 5th floor - this was changed to the 2nd. Will be visiting Shetland again but not staying at this hotel.
Did you find this review helpful?
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5.4 |
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Irene
Solo traveler
INVERNESS,
United Kingdom
April 5, 2011
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Staff very pleasant and efficient
Did you find this review helpful?
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9.2 |
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Giovanni
Mature couple
Firenze,
Italy
August 16, 2011
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La prima colazione Non sempre il personale delle reception ha prestato la dovuta attenzione alle richieste formulate. Difficoltà a pagare con la carta di credito.
0 out of 1 people found this review helpful, did you?
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4.6 |
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Eirik
Group of friends
valevåg,
Norway
July 19, 2011
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grei beliggenhet, hyggelig personale, renhold
0 out of 1 people found this review helpful, did you?
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7.9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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