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Newest reviews for The Swan Hotel

  • Paul
      United Kingdom
    September 15, 2014

    very classy place

    nothing

    10

  • Mark
      United Kingdom
    September 14, 2014

    Room was spotlessly clean. Bed was big and very comfortable. Plenty of tea/coffee etc Good TV Bathroom was excellent. And as for TED!!!! :-)

    10

  • Pratap
      United Kingdom
    September 2, 2014

    Everything

    10

  • Anonymous
      United Kingdom
    August 31, 2014

    Even though the Hotel was very busy, the staff remained friendly, helpful and good humoured.

    10

  • Kristy
      Canada
    August 22, 2014

    The front desk staff were friendly, warm and welcoming and they were very helpful. Especially the gentleman who was working the desk when I checked in. Exceptional customer service! My room was clean and comfortable. I had a lovely stay and will definitely stay at The Swan Hotel again if I ever return to Stafford.

    I didn't realize that breakfast was included with my stay. When I checked out it was too late to get the breakfast. However, the woman at the front desk gave me some fruit and a tea which was very nice.

    8.8

  • Judith
      United Kingdom
    August 21, 2014

    Friendliness and helpfulness of staff Quality of the decor Good range of food available in different locations

    9.6

  • Anonymous
      United Kingdom
    August 20, 2014

    Staff Dinner menu was great & value for money Breakfast options were good & great quality

    Nothing really

    8.3

  • R
      United Kingdom
    August 17, 2014

    Very helpful, friendly staff. Spacious, comfortable room. Plentiful, varied breakfast.

    Lively scene on arrival Friday evening, which we were too tired after long journey to appreciate.

    8.3

  • Peter
      United Kingdom
    August 12, 2014

    Very nice experience,great staff fab food overall an excellent stay.

    9.2

  • Robert
      United Kingdom
    August 8, 2014

    1.Every member of staff we met was smiling 2. The owner was on the premises 3. Everything we saw had a "cared for" look 4. Food from the bar menu was very good - but see the "didn't likes"

    1. The car park is off Mill Street and not where sat nav takes you. Could the postcode of the camera shop on Mill Street be given for the carp park? 2. The kitchen ran out of coleslaw for the piri piri chicken. The replacement salad was bland.

    10

  • Sarah
      United Kingdom
    August 7, 2014

    Overall look and feel of the place is cosy and comfortable Lovely food, nice bar and small double was very good and in fact better than most places you stay at comparable cost

    Nothing to dislike at all!

    9.2

  • Angela
      United Kingdom
    July 29, 2014

    The staff are friendly and very helpful. I can request food in my room. My therapist can treat me in my room. The hotel is very central.

    Nothing

    7.9

  • Grant
      United Kingdom
    July 26, 2014

    Character of hotel, comfort of room and service and quality of restaurant. Staff were very pleasant and helpful. Would definitely stay there again...only wish it was closer to home!!!

    A/C unit directly over bed which was a little noisy and intrusive to leave on overnight during heatwave. Loose headboard rm 301.

    10

  • Neil
      United Kingdom
    July 21, 2014

    We found everything at the Swan to be frirst class.

    10

  • John
      United Kingdom
    July 20, 2014

    The swan had everything you could want and more. Brilliant stay- great pub and fab food.

    Slightly noisy at night in bedroom.

    10

  • Susan
      United Kingdom
    July 18, 2014

    Room was quiet. Building had character. Breakfast was good.

    Nothing.

    7.9

  • Andrew
      United Kingdom
    July 17, 2014

    friendly staff good value

    alarm going off in the night loud drunken youths in the street during the early hours

    7.9

  • Jeff
      United Kingdom
    July 7, 2014

    everything

    to short a stay

    10

  • Alan
      United Kingdom
    June 16, 2014

    The hotel was very presentable,the staff very efficient and the breakfast very good. Parking was also very good.

    We had a room above the entrance area and was noisy until late at night with people talking below and music from the bar area.Despite the overall good standard of the hotel, this would stop us staying here in the future, unless we could be assured we would get a quieter room.

    7.5

  • Jane
      United Kingdom
    June 16, 2014

    Everything about it. Thank you

    Slight difficulty finding way in using sat nav - don't use the hotel address postcode. Even the corrected one didn't work for us............

    8.8

  • Mary
      United Kingdom
    June 15, 2014

    All of it

    Nothing

    7.9

  • Gerald
      United Kingdom
    June 10, 2014

    Staff in restaurant wee excellent.

    Noise from extractor fan kept me up all night. Right outside bedroom window.

    9.6

  • Ruth
      United Kingdom
    June 2, 2014

    Great Location,fantastic food in restaurant & bar,breakfast choice very good.Staff very friendly & helpfull,phoned us at home to make sure room would be suitable as my husband is in a wheelchair,this was appreciated very much.Look forward to a return visit.

    Could hear noise from bar, but not a major issue. Would be nice if they could provide shower seat as my husband is disabled.

    8.8

  • Anonymous
      Ireland
    June 1, 2014

    Very attractive, eclectic decor in restaurant. Food excellent, amazing a la carte menu. Staff very helpful at all times.

    Being woken by fire alarm - but it was only around 9am in fairness!

    9.2

  • Roger
      United Kingdom
    May 30, 2014

    location free wifi good breakfast

    rather small rooms poor pillows dark public rooms

    7.5

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