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46-46A Greengate Street, Stafford, ST16 2JA, United Kingdom – Show map
Excellent location – rated 9.2/10! (score from 190 reviews)
Rated by guests after their stay at The Swan Hotel.
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11 properties in Stafford
Including hotels, apartments, villas and more.
190 verified reviews
They speak your language!
The Swan Hotel's staff speaks: English
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Food & Drink
Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children from 5 to 12 year are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Fab location, helpful staff, comfortable bed and a hearty breakfast!
Great location to explore Stafford Market town and surrounding countryside. Friendly staff, excellent breakfast, enjoyed cocktails.
The room was large clean and very nice
great location and nice people
The staff were excellent. Breakfast was fantastic
We were asked to move tables because a very rude couple came in off the street and demanded to sit in our seats. They should have been told to leave as we were staying there.
Everything about the place,
Nothing bad to say
No heating in bathroom. View of a brick wall from bedroom window.
lovely, clean, large double room friendly staff great town centre location
hot water not quite hot enough for my liking, but I'm picky. moved to small double after 2 nights... didn't quite live up to the previous room and cost was actually higher!
Hotel was right on the high street The room we booked was lovely clean and spacious Breakfast was very good Our room was on the front of the hotel we didn't hear any noise considering the hotel was full xmas parties Would defiantly return
Car park is not very easy to find Not enough staff in the bar area considering it was run into xmas only 1 staff in each bar
The swan is the perfect retreat for a relaxing weekend stay We love the location in the town for shopping and the nightclub casa where we go great staff very helpful and friendly
We would prefer the checkout time to be twelve midday but not a problem
The location. Friendliness of staff. Cleanliness of the hotel. Popularity of the hotel. Good hearty food.
Bit pricey. So glad we went through booking. Com.
Not happy about bedroom .. As iv book for four of us .. We pay same as prices .. But my freind got lovely bedroom .. My one is cheap one .. But I pay same prices as my freind too .. Not happy with it .
The way that your staff managed to get things done even when there were problems.
Not knowing about things in advance e.g. you stop serving meals in the bar at lunchtime on Saturdays even when your bistro is fully booked. You really should NOT advertise WiFi unless you can guarantee it in every room. It didn't work in my room.
The room was charming. Big brick fireplace, good hospitality tray. Hotel very oretty decorated for Christmas (end of November) Excellent breakfast
Being picky - Wifi didn't work in our room The mattress was a bit soft for my liking
Nothing on this visit
The room location was noisy, far to hot the bed was uncomfortable, the rooms floor sloped to much causing my wife's drink to fall of onto her £140 ugg boots destroying them. For the 2nd time only 1 big bath towel. Horrible visit for £129
Although we had a problem with our dog initially , our room was satisfactory. The dinner was very average but the breakfast was excellent & the staff friendly & obliging
Lack of signs leading you to the hotel car park
We found the Staff very helpful and polite. The food was very good, we had Dinner and Breakfast.
Central to town centre. Lovely meal in restaurant, clean and comfortable bedrooms with neutral décor.
slow check out!
Restaurant, bedroom , staff
Broken towel rail, shower head kept slipping down the rail
The staff is fantastic. All were very friendly & helpful, everything they did was with such good grace.
Road sweepers very early on Friday morning.
We complained about the kitchen fan outside our room and were immediately upgraded and with a smile. Apologies but we don't remember the lady's name, she was from Poland. You have a great one there. Also we were very impressed by the restaurant staff. All were helpful, polite and friendly. So refreshing.
Large room ,eventually Nice decor Well located Great breakfast menu & food was of a good standard
Put in wrong room-small double & not superior as booked Was transferred when I checked with reception Poor service in restaurant & sat near toilet in corridor!
Absolutely everything about The Swan was excellent.
Room size and amenities Comfort Location in the heart of town.
Nothing at all. No problems
The staff was excellent from arrival to departure very helpful and pleasant . I'd recommend this hotel to any1, Amazing time and will be visiting again soon
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