The Washington  

Especially the staff in the breakfast room, very friendly and helpful. All staff at the hotel were really great, nothing was too much trouble. Our room was compact, but had everything we needed. A good base for a weekend in Bristol. The centre of town was a 20 minutes walk away, and Clifton village is nearby and interesting.

All the staff, from Manager, Reception to Breakfast serving staff were friendly, helpful and polite. It was close to bus routes and easy to get into town.

Breakfast was rushed with staff rushing round. The time slot for breakfast was short too. It isn't strictly a Hotel as it didn't provide the evening meal there. We had to go up the road to their restaurant - which was quite nice but like a gastropub. The decor was very tired. Cracks in the plastered walls and scratched, finger-marked doors. There was a shocking sewerage smell in our room and we were eventually moved to another room which proved very noisy with creaky floors, etc. The parking is extremly limited.

Location compared to the party I was invited to, good cost & facilities.

Room furnature a little tired

Room 1 which I was in smelled of smoke, was in the basement and felt rather claustrophobic plus I had to struggle a bit with my bags as I crossed the breakfast room to get to my room. Staff were great and car park at back very handy. Great location at a good price.

Ist Class Commercial Accommodation Close to the Shops and bars

the Price of accommodation was taken of my credit card a number of days before I had actually stayed at the Hotel

Good location plus it was reasonably priced. Adequate, comfortable room with tea/coffee making facilities and good breakfast. Friendly, helpful staff.

The staff were very friendly and helpful

Some guests were very noise at night particurily at night .

The staff were pleasant. I liked the courtesy call I received to confirm the booking.

There was no hot water in my room. Instead of being offered an alternative room ie 2 singles or a double we were given a key for a room on the opposite side of the hotel on the ground floor to have a shower in. It was very embarrassing. The other alternative would have been to book us into another hotel at your cost as this would have encouraged me to return to this hotel when I return in the future.

The breakfast is excellent and the staff are very friendly.

Ideal location - 400 yards from the shuttle to airport and close to University, shops, WHiteladies Road. Clifton Ddowns about 1 mile away. Staff at breakfast were very helpful and quick to serve and replenish tables and buffet.

The staff were extremely polite, helpful and professional in their duties.

The lack of car parking when busy is a problem. For visitors their to work breakfast would be better served from 0645 hrs to enable those having to leave by 0715 hrs to have a settled breakfast. This is not a criticism. The service in the dining room was v good.

Friendly hotel, well situated for the city and location to Clifton.

Lack of car parking is a concern for size of hotel but customers are advised of car parking limitations. Breakfast starts at 0700 hrs, however, a large number of people are there for work and where in breakfast well before 0700 hrs, therefore, early breakfast at 0645 hrs would be useful.