The Welbeck Hotel  

Good service and polite staff. excellent breakfast very fast.

Thankfully we only booked for 1 night.

Totally misled by hotel pictures and description. 'All the Welbeck’s rooms equipped with a tv', no tv in our room and when queried with staff, could not understand English too well. Bar or was not open, although was told that it was open between 7pm & 10pm. Room was dark & mouldy (nothing like pictures on website), stains & marks on bedding sheets.

Room was shockingly small. Holes in the walls. Shower barely worked - hardly any power from the water. Smelt. Matresses were rock hard. Live wires hanging above the mirror in the bathroom. Stained carpet and creaky floorboards. Room absolutely boiling without radiator being on. Lift facilities not working.

Bed linen clean, free carpark

Strange smell in corridoors

The staff were rarerly about. In the four nights we stayed the rooms were not serviced I.E. clean towels etc. The landing and stairway are very musty smelling. We were charged an extra £5 per day for a sea view. We had to complain about the noise coming from the room next door, which, by the way was the other half of our room (partition separation wall built but not soundproof). Whilst we stayed there were several guests who booked in and then asked for their money back. I would not recommend this hotel and would not ever stay there in the future. The hotel is run down and needs a facelift from top to bottom along with a good clean and some friendly staff.

The wellbeck was a pleasent atmosphere and staff werepleasent and easy going I found my stay there easy and uninvasive ,pleasent stay thankyou

The price was cheap and the staff seemed okay. Was worth it for a trip awAy.

It said it was near to everything but it was a long walk. Toilet didn't work

The car park was free

It had no soul, it felt dated and unwelcome.

Happy with the overall hotel.

Couldn't believe how people can be so nasty, smoking in the hotel where it clearly states non smoking hotel. Very disrespectful.

Place to crash, cheap and cheerful. One thing I would like to add is what people say about this place. I do not thing is entire truth.

They didn't serve us drinks at 2.00am in the morning. However come to think of it now I got their point.

Absolutley awful!! Staff were foreign and issues booking in! Room was cramped with damp and wallpaper peeling off!!! Do not stay here!!!

It was dirty, the staff were unfriendly and unhelpful and didn't understand English, it smelled so bad on the stairs leading to our room I heaved, felt like we wouldn't make it to our room as the stairs felt like they we're going to collapse, the radiators were leaking on the landings and the carpet was wet and smelly due to the leak, our bedding wasn't clean, still had hairs on the bedding and crumpled sheets, the bed base had holes in it, the radiator in our room was on full heat but when turned down it didn't cool but not a bad thing as the room was freezing as the window was broken and didn't shut, it was tied with a piece of string to a screw on the wall! The shower was disgusting and dirty we wouldn't have attempted to use it and there was no holder for the shower head anyway, the light in the bathroom didn't work, the toliet made a funny noise when flushed which lasted around half an hr, good job we had sleeping bags in the car boot and we slept in them on top of the bed, we paid £10 for breakfast and was told (and it was also in black and white on the welcome sheet in the room) it was served between 8.30am and 9.30am, we went down at 9am and all was dark and locked up, we rang the bell on reception for 15 mins until a member of staff woke up and told us it wasn't served until 9am, even though now it was 9.15!!! we'd had enough and told them we were checking out and we wanted our money refunded for the breakfast we'd paid for to be told no!! Good job we know our rights and after some explanation we were refunded, but only £8 and we paid by card and was charged £1.50 , rather than carry it on we just left, couldn't wait to get out fast enough!! Anyone reading this please don't go to this hotel, it want's knocking down and how the place is still open is beyond me, most disgusting, dirty, vile place on the planet - anyone staying their should be paid to do so and not vice versa!!! I wouldn't let a homeless starving dog stay the night as that would be cruel!