Mercure Wessex Winchester  

I think the hotel staff were friendly and helpful and the location was great. The rooms were clean and well presented. I was treated with respect and consideration. They even refunded my meal because it took a while to arrive which was a really great jesture on their part and one which I did not expect.

I think the breakfast at £15.50, the parking at £8 per day and the use of internet at £4 per hour were vastly over priced and obviously aimed at a tourist market. The lighting in the rooms wasnt that great and I had a particular problem with the taps in my room which were stiff and very hard to turn off.

Shower was only luke warm although bath water was hot. Lighting levels in room were inadequate for "older" residents ie over 40!

We were given a room which overlooked the Cathedral which was lovely and it is very central so you can walk everywhere.

Leaving

The service of the staff, lack of air-con. Being lied to by the staff. Lack of courtesey.

The hotel was perfectly located to the shops & bars and is situated directly next to the cathedral. We were lucky to view the cathedral from our window. Would recommend eating out at the old vine in great minster street, the food was divine, and very good service. Will definatly be returning to Mercure Wessex Winchester again.

Very close to city centre ideal for working at cathedral clean rooms with good selection of beverages

The room had everything you needed. Iron, hairdryer, dressing gowns etc etc. It was nice and quiet and very clean. Parking was reasonable.

The reception staff had limited local knowledge, couldn't really answer a couple of questions I had.

Location was brilliant. Room was adequate and comfortable. Staff were adept and helpful. Offer price meant that 'room only' for £59 was a good value deal.

A shortage of parking. We ordered room service, but a £5 tray charge is far too steep. The cost of dinner initially seemed reasonable, but the portions were small and the quality of food was only just acceptable, as a result we felt it was vastly overriced. We won't be eating in again.

The hotel is in a great location right next to the cathedral. The main high street is on its doorstep with a very good selection of high street stores and many individual shops. The town is very pretty with a lovely old world feel. The staff in the hotel were very good and the room was well furnished and with a fridge which is always useful. We intend to return in the summer for a break to have another look at this lovely city and stay in this hotel again.

Excellent location, rooms were comfortable and staff friendly.

The location was perfect for us with a view from our room direct onto the Cathedral.

The hotel car park is far too small for the hotel plus an £8.00 per night charge which we thought was pricey, other central car parks were full and the closest one with spaces is about 5 miles away ! The room was comfy and clean although the bathroom was in need of decor attention !

We had a great time. The room was just beautiful, over-looking the cathedral and was worth the extra £10 ! Parking and location were excellent as was the service. Wouldn't hesitate in reccommending it to family and friends.

Although the cleanliness of the room was good, I fely that the sink could have done with a scrub and a touch of bleach !!

convenient f substitute for another hotel

pretentious chain hotel. Service was casual