The Westerwood Hotel & Golf Resort - QHotels  

Warm Welcome, great food, great facilities.

Friendly & accommodating staff. Cental location and easy motorway access to major cities, shopping and tourist attractions. Breakfast. Free parking.

Almost daily conferences held in the main reception area and lounge that denied the use of the facilities to paying guests. The decorating being done, by one person, in the corridor areas created a lot of dust and a physical barrier. The poor condition of internal and external common areas. The quality of food in room service.

All ok!

Towels not changed daily ! drinks very expensive!

I have stayed here before because it is convenient for my business. The rooms are spacious clean and comfortable

The golf course is in very poor order though I understand it is in the end of winter. The food is just ok really not cheap and no great choice. The staff want to shut up shop before the guests want to go to bed which is concerning for a quality hotel

enjoyed pool

room was smaller than we normally have VERY disappointed as were woken up a lot on Saturday night with students making noise on corridor and outside...would like management to reimburse some of stay due this .

location was good was going to the footballl at hampden park

everything good

Attended a family wedding and stayed here for 2 nights. All facilities excellent.

Style of room and facilities.

Bathroom didn't have any heating. Absolutely freezing in the morning. Underfloor or towel heater required!

the room was lovely, decorated to a high standard with everything you would need for a lovely relaxing break

Friendly and helpful staff. Nice rooms and quiet too. The breakfast was excellent. Very relaxed atmosphere. Good location and great for parking.

Nothing.

Very friendly staff in all departments, clean and comfortable establishment. Close to where I was working. Excellent breakfast with a good variety on offer.

Evening meal was indifferent and poor value.

staff not very helpful at all most of the staff quite clearly didn't no how 2 crack a smile the beauty place was way over priced , the dust that was in the room was unbelievable, was considering of having my wedding here but i handed the wedding book back was the first time me and my partner stayed there and will not be back

The lovely view and we had a lovely quiet room. Enjoyed the Spa/Pool.

It was rather busy in carpark and as I have a blue badge I could not get a disabled space as 2 cars were in illegally parked and no badge should be ashamed of themselves. Breakfast we had to wait for more food being put out which was overcooked

Rooms and staff excellent. Food very reasonable.

Cumbernauld not so good for shopping.

Staff

Food poor, promised queen sized bed ended in single overpriced over starred

Great quality hotel

Male receptionist could smile if he tried!

Friendly staff

As always terrible breakfast, how many times must I say this. Unattended, cold, short of replenisment. i.e. no fried eggs!!! for long period. Cold bacon.

Staff were good, food and health centre facilities

When we first got there, we were disappointed, the hotel wasn't as nice as it looked in photos. The room was a little tired. I would say it is really a 3* rather than a 4*. It is a very big hotel and the layout is strange i.e. you have to go through a restuarant to get to the gym. That said, the hotel grew on us - the staff were friendly and helpful, the gym and pool were good and the food was very nice. The location isn't great - on the side of the M80 with nothing in walking distance.

The menu and quality of the food. The friendliness and helpfulness of all the staff we came across during our stay.

Very poor mattress, we changed room when first complained but the second room was just as bad. There are sodium flood lights at the front of the building on one end which shine right up into the rooms. We asked if they could be turned off at midnight but were told they cannot be turned off ??? This I cannot believe. Some areas could do with some TLC and there was not enough attention paid to detail.

very friendly staff , clean , great room,easy to find (close to main road) lovely breakfast.

nothing

It was a cold weekend when we stayed and I found the public areas of the hotel to be a little cool

Convenient motorway access into Glasgow. Good size and comfortable bedrooms. Lots of space to relax in the lounges. Good breakfast. Helpful staff. Good value for money. Pleasant countryside setting. Good parking facilities.

Nothing

Having stayed there before - I was aware of how much of a good hotel it was - very modern - all staff very friendly and perfect location

very stylist room with excellant facilities

bed could be a wee bit harder..but that's my wife's choice.

good friendly atmosphere,good food & always helpful.