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Best Western Westminster Hotel
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7.6
Top
Based on
292
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Deborah
With friends
Bolton,
United Kingdom
July 8, 2009
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Breakfast was very good. Our room was very small and stuffy. |
7.5 |
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Susan
With friends
Tamworth,
United Kingdom
July 8, 2009
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although the room was small, it still had everything we needed, and the beds were very confortable. It was very hot day, and the window only opened a fraction |
9 |
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Gloria
Family with older children
BANBRIDGE,
United Kingdom
July 8, 2009
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Lovely friendly hotel, arrived early and were able to leave luggage and start our short break. Breakfast was excellent and staff were very friendly. |
10 |
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Gary
Mature couple
Micklefield,
United Kingdom
July 8, 2009
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Position - easy walk to city. Breakfast. Very helpful staff Had no door key but were given master key and told that would open other rooms -Security risk!!!!!. Also someone elses pants hanging behind bathroom door ugh. Very noisy delivery at 5.30am Sun morrning |
5.5 |
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Anonymous
Mature couple
United Kingdom
July 7, 2009
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Friendly Staff, Room was excellent, breakfast, we have no room for compliant would recommend to friends. We only stayed one night but thoroughly enjoyed it, definitely stay again. |
9.5 |
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Hugh
Mature couple
Malmesbury,
United Kingdom
July 5, 2009
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The hotel was in a good location for the city centre and other facilities within Chester, The free shuttle bus into the centre was helpful, available form the Station nearby. Air conditioning would have been helpful as it was very hot when we stayed. |
8 |
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Alan
Solo traveller
Middlesex,
United Kingdom
July 4, 2009
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i found the staff to be most pleasant and very helpful,my room was well kept and comfortable,and the breakfast was excellent |
10 |
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Anonymous
Young couple
Ireland
July 3, 2009
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This reviewer provided a score but did not have any comments |
5 |
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Amy
Young couple
Bolton,
United Kingdom
July 1, 2009
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The staff were very helpful and the room was lovely |
8.5 |
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Allan
Mature couple
Milton,
Canada
June 30, 2009
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Excellent breakfast, friendly staff at all levels and proximity to City centre made this an ideal place to stay. Our room was immediately above the lounge (live music) and soundproofing was not great. With an early flight next morning this was not ideal. |
8.5 |
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Marcela
With friends
Buenos Aires,
Argentina
June 29, 2009
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The worst hotel I have ever been The rsingle room was awfoul |
4.5 |
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Anonymous
With friends
United Kingdom
June 27, 2009
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Pretty, well run hotel with good breakfast and pleasant, helpful staff. |
7.5 |
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Susan
With friends
Chelwood Gate, East Sussex,
United Kingdom
June 26, 2009
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It's location, quite a long walk to shops/restaurants. Not a nice area, didn't feel safe. Better suited to groups. Single rooms are very small. Didn't get a wake up call. |
4.5 |
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Gary
Mature couple
stoke on trent,
United Kingdom
June 25, 2009
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very clean and really nice buffet breakfast |
7 |
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Anonymous
Family with older children
Ireland
June 25, 2009
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Friendly helpful staff, comfortable clean rooms |
10 |
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Tracey
Young couple
Romford,
United Kingdom
June 24, 2009
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Good location. Very close to train station and only a 10 minute walk into Chester. Small number of ver good restaurants in the vicinity. Decor of the room was very dated. Excellent shower but the angle of the shower head couldn't be adjusted which meant it was very difficult to stand under the stream of water! Buffet breakfast was fine but it was virtually impossible to get the waiters attention to have tea/coffee or toast. |
6 |
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John
Mature couple
Bedale,
United Kingdom
June 23, 2009
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Service and cleanliness was excellent. Food was very good . I would definitely your this hotel again |
8.5 |
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Robert
Young couple
STAFFS,
United Kingdom
June 18, 2009
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Excellant staff, well furnished good size room and close to town and restaurants. |
9.5 |
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Andrew
Solo traveller
Livingston,
United Kingdom
June 18, 2009
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THe standard of the room was ver high - bathroom large and well appointed, bed large and extremely comfortable, the room itself was spacious and there was good hanging space. |
9.5 |
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Stephen
Mature couple
Newport,
United Kingdom
June 18, 2009
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Tidy and well Organized,staff friendly. |
9 |
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Margot
Mature couple
Newport,
United Kingdom
June 18, 2009
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We liked the whole atmosphere of the hotel. The staff were very professional and could not do enough for you. Our room although very small was very comfortable and very clean. We would not hesitate to book there again. |
10 |
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Donna
Group
leigh,
United Kingdom
June 17, 2009
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The staff were lovely. We were on a girlie weekend for my birthday and didnt get back till the early hours. The staff were welcoming and so friendly. The bar was great with a buy 1 get one free offer on some drinks. Made my visit to Chester a fatastic one and i will certainly return. Rooms basic but very clean and comfy. Shower great. Thanks! The rooms were tiny!! 8 girls booked 4 rooms and all were very small. We wern't bothered as we only got ready and slept in there so wasnt an issue! |
7 |
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Terence
Mature couple
romford,
United Kingdom
June 16, 2009
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Easy access to the shops and railway service,also for veiwing the city and its history. We thought the tour bus service was very good and informative. Nothing we felt after our very too short stay too short. |
9.5 |
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Angela
With friends
Birmingham,
United Kingdom
June 16, 2009
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The Bucks Fizz at breakfast was a lovely touch. The room was rather small but very clean and comfortable. We has four rooms three were very good;clean and comfortable but small but the larger one over the front portico, while clean smelled of damp. |
9.5 |
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Anonymous
Group
United Kingdom
June 15, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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