The Worcester Whitehouse Hotel  

The Breakfast and free Car Park

The room had no Air conditioning and we were not able to open a window.I Thought health and safety wise a window should be able to be used as an escape. I was told by some person who was on reception that it was not a health and safety issue. Try telling that to the local fire officer!

Very convenient position at only a few yards from Forgate St station. The walk into the town was quite short although finding my way "around" after that, was a bit less successful.... a mixture of my own fault and lack of signage. The presence of a restaurant and a bar in the hotel meant that I didn't have to venture out into the extremely cold night. Maybe because of roadworks ? Foregate St was pleasantly quiet during the night with only the odd train passing to break the silence.

The room I was in, was very cold and the heating, being only a small electric radiator; far too small and the secondary glazing was fitted in a manner which made it ineffective. When I mentioned this to a member of the staff, he almost immediately went to see for himself and agreed that the room was too cold. I was offered another room with better heating, without further discussion. Very good service.

Really enjoyed our stay at The Worcester Whitehouse Hotel all the staff were extremely helpful and nothing was too much trouble. The food was excellent

Friendly staff. Location Meal deal

Paying for car park Finding out about the 2012 room rate while in the hotel -should be better publisised.

Staff were always very friendly, and always there to help. It has a very warm and welcoming atmosphere and all needs are catered for.

A majority of facilities in the leisure centre were unavailable including the disabled changing rooms and the jacccuzi, were out of order and could not be used. I am a blind customer who found using and finding my way around the normal changing rooms very difficult. Although, on a brighter note, the staff were on hand to help me find my way around and to help me. I understand that these issues are being dealt with, and apart from this slight hitch, my partner and I thoroughly enjoyed our stay.

Enjoyed our stay, very good breakfast ,and has our room was facing the main road was surprisingly quiet.

Need to upgrade the pillows, and quilt was very thin .

Great service good food and good location

Room was cold and very small

2Nd time of staying. Again great breakfast and lovely comfy hotel.Only use it as a base but will def return.

Please can you put thicker duvets on bed ??!! My personal preference is big fluffy one not flat one !!!

Good Location/Clean comfortable rooms

No hot water in the morning could not shower. Breakfast dining area was not ready to seat us because tales had not been cleared from previous guests, resulting in a ten minute wait. Staff in dining area somewhat patronising, i was told not to panic when i asked for butter, by a male member of staff.

Good location for train.Room clean and good size.Pleasant restaurant staff.Nice choice at breakfast.Well maintained bar area.

On arrival the receptionist seemed on a different planet.The apportioning of a single bath towel in a double room seemed a little off,though in fairness when asked they provided more.I ordered a morning paper from the dreamy receptionist who immediately forgot.Again on check in I was asked if I had placed my car in the car park and three times I replied that I had travelled by train only to be astounded to be charged for parking on checking out.

location

price of drinks are extortionate, restaurant staff clear items from your table without asking if finished, never experienced this anywhere before, very bad manners.

The staff were very helpfull at all times and are an asset to the hotel.