Menzies Strathallan Birmingham  

Although small the rooms were clean and comfortable. Impressed with the secure carparking for a reasonable price.

Extreamly disappointed with the very poor breakfast service. Me and my partner went down for breakfast at 10.00am on Sunday morning to find that there was hardly any hot buffet left. Serveral other guests were already complaining to the staff about the little to no choice of hot breakfast. When asked (albeit several times by various guests) to fetch out more food the food that was brought out was luke warm at best. We complained to the Manager who informed us that a delivery of food that was expected that morning had not been delivered. (Very poor excuse, relying on food to be delivered on the morning it is needed, if indeed this was the truth). The Manager refunded us our breakfast, we wasn't the only ones either.

Excellent breakfasts, good availability of buses on route into Birmingham. The extra evening meal was taken on the first night after flying in from Tenerife. Reception called a taxi after the one we had booked was very late. . I was close to the Botanic Gardens where I attended a conference and I was in walking distance of the venue. It was excellent for getting into Birmingham.

The room was rather cramped as the hotel is designed with wedge shaped rooms and for two people was rather cramped. We had to bring three cases with us and they took up quite a bit of room in the space available. Helpful staff, but the receptionist we chose to ask for local news had just come up from London and couldn't help us. He did offer London advice, we were going on to London, but we didn't get the question we asked answered and I do think a book of information should be kept on reception to help visitors. It would not be that difficult to compose such a book.

Comfy bed

Wi-fi free but very slow, sports satellite channels didn't work in room, single room absolutely tiny, bathroom the size of a phone box, noisy in corridors in early hours of the morning, shower no more than a dribble,

Very little !! The Hotel Bar was friendly and strangers mixed together well.

The rooms are small for a Hotel claiming 4 star status and are very stuffy. Yes they have signs saying "ask for a fan from reception". That they have theses signs tells you they know it is a problem !! Whilst there are 2 lifts only once in 3 days did both work. And they are small. With the chioce of Hotels on Hagley Road much better to choose one of them than here !!

Good location.

Single room very small. Extra charge for hotel guest for parking. Wifi in room did not work for the first night. Poor facilities, not able to heat up ready meal, hotel did not have microwave for guest use, and staff were not helpful to provide or suggest alternative.

Small room of triangle size, (web site claimed 25m2???) you walked into the tv when getting past the bed. No view and small window. Bar expensive, charge for on site car park.

Staff friendly dogs welcome huge breakfast

Cleanliness

Lack of ac, very tight humid standard rooms.

The room was nicely laid out and clean.

The heating was not warm enough, had additional heater but was not hot enough, windows were whistling and noisy all nite. The bathroom radio and extractor fan did not work, would prefer a 12 checkout and late checkout is 10 hour which I think is expensive.

Other than the location of this hotel it didn't have a lot else going for it. The staff were rude, generally the impression was because we were a young couple as the staff seemed extremely helpful to elderly couples staying. The room we stayed in was unbearably hot and uncomfortable. The general cleanliness was poor as there was hair in the bath and grime and dirt up all walls in the room. I was severely disappointed with the hotel and would not return for even half the price I payed.

Really friendly staff and nice clean facilities, room [double] was small but bathroom clean and bed comfortable, cannot ask for more on the price I paid, would stay again.

I really liked the ambience of the hotel. The only criticism I have is that the room was too warm even when I kept the window open. Staff were very friendly and the breakfast was lovely overall a great experience thank you.