Thistle Brighton  

Beautiful decor. Comfortable and spacious room. Good service and good food. Very flexible and accommodating attitude of staff.

No full length mirror for my wife to check dress etc.

A well appointed hotel in a good location, the attitude of the management and staff is clearly directed towards the comfort of the guests.

No particular gripes, complaints or disappointments. A bit pricey, but then you get what you pay for.

The hotel was in a brilliant location right on the seafront, just a short walk to the pier and clubs, out the back was the restaurant we booked into right across the street. The rooms were really nice and comfy. All the staff we met were really friendly and chatty. Overall our time at the hotel was excellent and I would highly recommend this hotel and definately stay in this hotel again when I return to brighton.

Excellent customer service - the staff were extremely helpful.

I have completed the Thistles own survey & I expressed my surprise that this hotel charges guests for wi-fi usage when bringing their own computers

No thing at all it is very bad

Every thing take it advise do not take this hotel at all

All the staff were very friendly and helpful

Outside the hotel,s power but I think if you reserve a parking bay and are willing to pay 24 hour parking the space should be reserved for you. Brighton does get very busy on a Saturday afternoon. However this is a ncp car park so not under the complete control of the hotel.

Arrived at midnight - having warned the hotel in advance. Night staff not up to the job. No direction on parking car, no help with baggage and inability to understand needs.

We are a family of four staying in Brighton for the Marathon and The Thistle catered for all our needs. The staff were extremely helpful and friendly. Room clean and comfortable. The option of family rooms a definite plus and the use of the pool and showers after running the marathon was pure luxury. Oh and the breakfast was delicious and there as something for all tastes.

There was a function/wedding taking place on the Saturday evening and the music was very loud, so loud it woke my husband up at 1am. The cost per night for a family room, £238, a little overpriced.

The staff were very good couldn't help you enough stayed when husband did the Brighton marathon was very good letting him shower after race

Friendly staff

Exploited the Marathon event -£220 a night, and then having to pay for breakfast and parking felt like a rip off. Rooms 441 and 443 were 'tired' to say the least, mini bar not working, Hen nights returners woke us all at 2 am -not what a marathon runner wants.Peculiar inside location of rooms detracts from location -worth £150 per night, inc B&B and parking if refurbished. Staff Hoovered round my feet as I sat in the lobby.....however breakfast staff were lovely on what must have been an unusually busy morning. Without good staff attitude this hotel would be one horrible 70's throwback.

Thought thistle hotel was lovely and we would go back .

Hotel staff was very friendly and helpful. The location was amazing, right in the middle of everything, with amazing views of the sea and the pier.

Didn't like the condition of the facilities in the hotel. Although we had an exclusive room, you could see that the hotel management haven't invested any money for renovation for a very long time.