Thistle Bristol

Great location .

It was not clear if you had to have breakfast; we tried it the first day and no-one asked our room so we assumed we would be charged each day. We would have preferred to clearly have the option.

Nice, old-fashioned comfort.

1) No option for cheaper continental breakfast - £14.95 for people who only want something quick and light is very expensive 2) room was missing room service menu and TV remote control - small points but annoying ones for me.

The room was very spacious and well equiped and the location was perfect

Convenient; provided all the basic needs for a short (business) stay; excellent car parking facility

(a) It took 24 hours for missing toilet roll holder to be fitted; (b) TV remote control not functioning - but replaced when I went to the front desk; (c) old sock and half-empty perfume bottle under the bed -- all these indicate insufficient room check between guests

Close to the market and old town

Very clean and comfortable in a great location.

Double bed was two single beds pushed together which was disappointing, and there was a function on in the hotel which was very loud even from the third floor up.

Quality of the hotel and position

Very nice receptionist, beautiful building and central location. Pleasant, if not special, room.

My room was at an exceptionally low rate so hard to complain about the fact that it was facing towards a building site and I was woken in the early morning (5am) by site work. Also the television didn't work properly and the extractor fan in the bathroom didn't work. It felt like the Thistle was getting rid of rooms at a low rate that it wouldn't want to let otherwise.

The service staff were very polite and helpful. Hotel is very central, adjacent to the old City part of Bristol, and within 10-15 minutes walk of charming Clifton, and within 5 minutes walk to Colston hall.Staff facilitated a very early check-in, though I had to purchase an upgrade as no standard rooms were available at the time of my arrival- 8am. The upgrade I chose came with morning papers, late check out, parking and a bottle of wine- I chose white and received a very nice Pinot Grigio. I had one meal in the restaurant which was excellent- even though I only had a burger, I was treated like royalty and the burger was top notch. I would stay here again.

Though I purchased an upgrade, my room did not seem large enough to be a King room as described by concierge. I did not query this until check out, but the desk staff then did confirm it was listed as a king, so I would suggest viewing the room before taking an upgrade in future. There was no in- room safe, and the switch to turn on the towel heater wasn't labeled so at first I thought the heater wasn't working. The pool and whirlpool in the spa were closed for maintenance when I visited, which was a disapointment. I found bed a bit hard, but it was a good mattress.

I liked the closeness to shops and restaurants and a quiet street at which it is placed.

The fact that the spa was closed when we arrived.

The hotel was lovely and the staff were very friendly and helpful. Will definatly be going back.

Staff were friendly more than hppay to answer the few questions we had, location was excellent for the Hippodrome, Cabot circus shopping

the hotel was ideally situated for the hippodrome and was pleasant clean and met all our needs