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Charing Cross - A Guoman Hotel (Formally Thistle)
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7.9
Top
Based on
140
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Elena
Family with older children
Moscow,
Russian Federation
June 29, 2009
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Helpful stuff and good accomodation. Numerous complaints of the people staing dwnstairs. Once we were awakened buy the hotel stuff with accusutions of being noisy and listening loudly to TV! The bathroom seemed rather old and in need of renovation. |
7.5 |
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William
Solo traveller
GLASGOW,
United Kingdom
June 26, 2009
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Good central location, perfect for closeness to galleries, Chinatown and Leicester Square area.Also ideal for train connections to the South. Bar prices do not need to be so high. |
7 |
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Lisa
Young couple
North Shields,
United Kingdom
June 25, 2009
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2nd visit in a week, this time pleasure and not business. Absolutely fantastic, upgraded to a junior suite and well worth every penny. Staff were as gracious as ever and the food was devine. Highly recommended. |
10 |
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Anonymous
Mature couple
United Kingdom
June 25, 2009
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Location, service, quality of the room, value for money, excellent bathroom, most comfortable hotel bed I've ever experienced The sausages at breakfast, especially on day 2!!! |
10 |
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Francesca
Family with older children
Milano,
Italy
June 24, 2009
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very near the center. The subway is beside the hotel. |
9.5 |
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Jennifer
Mature couple
Odell,
United Kingdom
June 24, 2009
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It's location |
10 |
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Andy
Young couple
London,
United Kingdom
June 24, 2009
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Excellent service and the food was great |
9 |
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Lisa
Solo traveller
North Shields,
United Kingdom
June 18, 2009
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Location, extremely central. Polite staff. Shame the only upgrades they give are chargeable. Would perhaps be a nice touch to be given a complimentary upgrade. Whilst not the hotels fault, the front is closed off due to refurbishment at Charing Cross station so taxi's can't get close to the entrance. |
8.5 |
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Lorraine
With friends
bristol,
United Kingdom
June 16, 2009
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Staff very helpful,excellent room,lounge areas large and comfortable. asked for coffee at the end of the day,received instant coffee...I feel this is unaceptable in this class of hotel. |
10 |
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Tom
Mature couple
Loughton,
United Kingdom
June 16, 2009
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We upgraded to the Junior Suite, which was a lovely spacious room overlooking the Strand. The food was superb and the staff very friendly! We liked the extra little things in the room like the iron and board, some foreign tv channels etc. |
10 |
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Harry
Solo traveller
Hemel Hempstead,
United Kingdom
June 10, 2009
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Great value for money, given the central location and the facilities and level of service on offer |
10 |
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Patrick
Young couple
wexford,
Ireland
June 3, 2009
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it was to expensive the choice of food in the restaurant was bad no draft beer in the bar |
6 |
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Jae
With friends
Didcot,
United Kingdom
June 3, 2009
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it had air con. the hotel staff kept giving everyone wrong keys, or keys that didn't work. They also charged my card after saying that i wanted everyone to pay cash. Then wouldn't let anyone pay cash for some reason that wasn't told. So i had no money on the sunday!! also the directions to the rooms are not clearly marked. |
4.5 |
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Ian
Young couple
cardiff,
United Kingdom
June 3, 2009
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The hotel location was just perfect for a London trip If you check in at 2pm expect a wait, long queues and no order |
7 |
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Anonymous
Mature couple
United States of America
June 1, 2009
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great central location, comfortable, lots of services |
9.5 |
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Madelyne
Family with young children
Pulborough, West Sussex,
United Kingdom
June 1, 2009
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Everything was fine, beds and pillows are so comfy! I did not like being woken up at 6am by a terrible noise below, I think it was bins being emptied or something!! |
7.5 |
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Peter
Family with young children
Tarragindi Brisbane Queensland,
Australia
May 29, 2009
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friendly helpful staff |
8 |
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Richard
Mature couple
Killaloo,
United Kingdom
May 28, 2009
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Super location. Underground next door ( but not disturbed by noise). Many central London sights within walking distance. The building itself is beautiful and lounges etc very comfortable. May recommend hotel for these reasons alone. Very poor breakfast. Inadequate selection of foodstuff, miserable breadbasket, little fruit, tea/coffee issued by poured cupful (rather than a pot on the table) - and overpriced. Service only fair. Housekeeping poor - forced to be demanding to get more than 3 clotheshangers for two people & bathrobe missing. Room not serviced at all one day. |
6 |
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Anonymous
With friends
United Kingdom
May 27, 2009
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good location |
9 |
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Fiona
With friends
Bilston,
United Kingdom
May 27, 2009
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Its central location and overall convenience - and also surprisongly quiet |
7.5 |
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Michael
With friends
Cwmban,
United Kingdom
May 25, 2009
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Good centre location Poor check-in, poor guest information -nothing in reception to show where bar, dining, etc |
5.5 |
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Andreia
With friends
Bucharest,
Romania
May 15, 2009
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The hotel is ok, but the location right next to the railway station means a lot of traffic and a lot of "weirdos" hanging around during the evenings. |
6.5 |
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Anonymous
Solo traveller
United Kingdom
May 11, 2009
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Really enjoyed having lots of space in the junior suit. It had a very pleasant, elegant feel to it. Disappointed by the breakfast. Received white toast instead of brown, fruit salad rather than grapefruit and no baked beans. Orange juice was disgusting - very watery, tasted like powdered juice! |
9.5 |
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Anonymous
Solo traveller
Netherlands
May 11, 2009
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Location The room was described as "deluxe" but the room and facilties did not justify this description, for example the bathroom was in need iof redecoration. Breakfast was not included. The standard didn't justify the price. |
6 |
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Stephen
Mature couple
Maldon,
United Kingdom
May 8, 2009
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Excellent Location, impressive building. Room view, value for money. |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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