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Trafalgar Square (0.2 miles)
Show map Charing Cross - A Guoman Hotel

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Newest reviews for Charing Cross - A Guoman Hotel

  • Sarah
      United Kingdom
    September 1, 2014

    Refurbished room. Fantastic bathroom. Super comfortable bed.

    10

  • Penny
      United Kingdom
    August 28, 2014

    New refurbished rooms - i can't wait for all the refurbishments to be finished. Friendly and helpful staff.

    Still awaiting the total refurbishment

    8.3

  • Martyn
      United Kingdom
    August 28, 2014

    Location next to tube station central location. All the staff were very helpful and always had a smile on their face.

    Nothing

    9.6

  • Ciara
      Ireland
    August 27, 2014

    A truly lovely hotel! So many staff just waiting to welcome us, from the concierge to the reception staff. Our room was upgraded to give us a bit more space with our small children, which was very nice. Decadent but friendly, I definitely want to go back!!

    Can't think of a single thing!

    9.6

  • Vincent
      Nigeria
    August 24, 2014

    Staff were courteous and very friendly

    Nothing

    9.2

  • Chris
      United Kingdom
    August 24, 2014

    Excellent room decor and fittings Very central for west end

    Nothing

    9.2

  • Anonymous
      United Kingdom
    August 22, 2014

    Service Breakfast Cleanliness Location Room size

    10

  • David
      United Kingdom
    August 20, 2014

    very comfortable bedDespite being very hot &humid weather,the air conditioning in room was extremely efficient.

    waiters slow to clear our plates at breakfast.

    9.2

  • Clifton
      United Arab Emirates
    August 20, 2014

    Almost everything you want to see is within walking distance! Bathroom was big and well-equipped

    Room was a bit small

    10

  • Tony
      United Kingdom
    August 19, 2014

    staff attitude,all very helpful. Location perfect for waterloo station and theatres.

    9.2

  • Elizabeth
      United Kingdom
    August 19, 2014

    Friendly, efficient staff who went out of their way to be helpful. Excellent location. Requested a quiet room and was given a bedroom which had just been re-furbished. Very stylish and comfortable.

    Nothing.

    8.8

  • Harry
      United Kingdom
    August 18, 2014

    Very, very gracious welcome to the hotel. Great position for central London sites and Theatres

    9.2

  • Anonymous
      United Kingdom
    August 15, 2014

    Everything about our stay at this hotel was perfect.

    There was nothing to dislike about this hotel.

    10

  • Milen
      United States of America
    August 14, 2014

    -centrally located -unpretentious yet very nice -very comfortable room & size -wifi was great -the concierge men were excellent, & gave the hotel a personality

    -in the club loung, the seating was uncomfortable and too close -the inclusive breakfast package buffet was always the same...needs more variety in menu

    10

  • Fiona
      United Kingdom
    August 14, 2014

    Superb hotel. Generous. Exceptionally good staff. Immaculate. Stunning decor. Great location. Excellent sleep quality.

    10

  • Ali
      United Arab Emirates
    August 12, 2014

    Interiors, staff, overall look and feel. Full of character to match energy of Trafalgar Square

    No non-pork meat options at breakfast

    10

  • Margaret
      Australia
    August 6, 2014

    Big room comfortable king bed and the staff were so friendly beyond usual Breakfast terrace lovely to start the day

    Nothing

    10

  • Patricia
      United Kingdom
    August 5, 2014

    Staff were welcoming and very helpful

    8.8

  • Pauline
      United Kingdom
    August 5, 2014

    nothing

    10

  • Anonymous
      Lebanon
    August 3, 2014

    Excellent service and staff reception. Perfect location. Very clean hotel, rooms and very good atmosphere. Nice incense. Comfortable beds. One feels at home. Will surely repeat the experience.

    9.2

  • Nicholas
      United States of America
    August 2, 2014

    All round excellent service . Rooms are well appointed with outstanding facilities. Great bar and Restaurant

    10

  • Julie
      United Kingdom
    August 2, 2014

    Staff were excellent, even though it is in the middle of everything rooms are quiet clean and comfortable

    9.6

  • Thomas
      United Kingdom
    July 31, 2014

    The location is spot on for the theatres west end and Covent Garden. Staff where very good, which you cannot say for a lot of London hotels they even picked up it was my wife's birthday and provided a bottle of wine!

    Could do with a bit more water flow in the shower

    9.2

  • Richard
      United Kingdom
    July 29, 2014

    The Hotel was excellent but it was the staff that made the whole experience superb. They were genuinely friendly and really made us want to go back.

    Having to leave !!

    9.6

  • Richard
      United Kingdom
    July 29, 2014

    The location for us was superb as we use Charing cross station. The staff could not do enough for you. The refurb rooms were to a very high standard so we will definitely be staying again

    8.8

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