Thistle City Barbican

Vastaanotossa muutama hyvin ystävällinen virkailija

Hotellihuone oli erittäin nuhjuinen ja pieni. Toisena yönä hotellihuoneeni pöydällä juoksi hiiri. Pyysin hotellia vaihtamaan minut toiseen huoneeseen, mutta hotelli ja kaikki muut Thistle-hotellit olivat (kuulemma) täynnä. Jouduin lähtemään keskellä yötä hakemaan muuta yöpaikkaa. Seuraavana päivänä hotelli siirsi minut ystävällisesti deluxe-huoneeseen, joka oli huomattavasti parempi kuin edellinen huone. Kun hotellin henkilökunta siirsi tavarani vanhasta huoneesta uuteen, kaapissa ollut uusi takkini jäi siirtämättä. Kun kävin selvittämässä asiaa, ilmeni, että takki oli kyllä löytynyt ja tallella, mutta jossakin lukkojen takana, josta sitä ei voinut saada. Jouduin siis palaamaan kotiin ilman takkiani, jota odotan nyt postitse.

The service was good, the staff were very helpful, the room had good facilities, tea/coffee, nice flat screen tv, iron

The room was horrible, it smelt of stale cigarettes, I wasn't asked whether I would like smoking/non-smoking, but had put non smoking on my reservation,also the window was broken as it had no locking catches, the door lock did not work and the chain was missing.

The room was secure and clean with a decent shower. Beyond that there was little to recommend it.

The room was dark, dated and with heating that could not be controlled.

This hotel is 'nowhere near' the Barbican!!! Spent a lot of money on taxis to Barbican. Hotel did not have my booking for the booked 'superior room' (a standard room was booked but I was upgraded to a superior). They tried to charge for breakfast that was supposed to be complimentary according to your website. Nice hotel very poor 'Inner City Estate' location, not safe to walk out day or night!!!

Though the hotel was very clean and staff was kind, the facilities were not really of good value for the price. This hotel is appropriate as a training institute for study tour, but it is not a suitable accommodation for taking a pleasure trip.

Quick check in

They did not offer me the room I had booked and I had a single bed rather than the double I had paid for.

Efficient and friendly staff. Excellent room. Good breakfast.

Thistle City Barbican is reasonably close to the City of London, being a short taxi ride away from most City locations. It offers moderately priced accommodation for short business trips, although facilities are looking a little ‘tired’.

The beds were comfortable!

The room was tired and old, the TV didnt work for 3 hours and staff did not keep me updated. The room service pizza I ordered was the quality of a supermarket own brand frozen pizza which they charged £13 for + a £5 tray charge - definitely not worth it!

Ideal for meeting at the Barbican, an City restaurants etc.

the duvet which was used on the twin beds was designed for double beds and subsequently kept falling off the side during the night. The shower head was fixed and no bidet was included in the bathroom suite.The batteries in the remote control; had run out and had obviously not been checked by the housekeeping staff.

the gym facilities

Window would not shut, dirty and shabby room, room service very unhelpful

The feel of the hotel was very upmarket and our room was attractive and comfortable.

friendly staff and nice bar

breakfast cold