The King James by Thistle  

Very efficient check in, superbly placed for shops and central Edinburgh. Room tidy and clean - able to control temperature of room easily. Very close to airport connecting buses and mainline station, easy to get taxis and close enough to walk to central Edinburgh highlights - you can walk into John Lewis shopping centre via a direct link from the hotel (not even stepping outside!). Excellent value for money and would certainly stay again.

Its location.

Comfortable rooms

The staff were very friendly.

The scottish nights were always booked by outside coach parties. The en suite in the room was very small, shower flow very poor, cut my head twice on the shower head as it was so low. We invited friends to join us for dinner at the hotel and we wished we hadn,t, the standard of food for the price was very poor, the wine was very expensive. Please anyone paying for extras at reception eg pre booking breakfast, keep your reciept they tried to charge us twice and would have if I hadn,t got the proof.

We booked 5 twin rooms for a weekend break. The rooms were very clean, comfortable and facilities excellent. The location of the hotel was perfect and room prices were very reasonable. I would recommend the hotel and would certainly use this hotel again in the future.

very convenient to City centre, city tour buses, main attractions. Staff efficient and businesslike

quite impersonal

Service was very good. Front desk very helpful and friendly. Check in was quick and easy

Internet never worked in room 509. I complained for 2 day and there was disagreement between bt company and the hotel as to where the routers were located. I could not get any WiFi signal. Also, lot of road noise at night and needed ear plugs to sleep

I liked the location the staff was all friendly and helpful the food was very good.

It is well located and affordable.

Reception was quite poor. I had to wait for two members of staff to finish their conversation before one of them eventually acknowledged me. You have to buy vouchers for breakfast when booking online. Not typical for a 4 star hotel, more akin to a budget value establishment. The hotel itself gives the impression of a hotel that has ticked all the boxes to get 4 stars by achieving the absolute minimum standard in all areas. The rooms are very tired and contain no additional comforts that give a hotel an edge over competitors. By the time you have added £10 a day for breakfast and £10 a day for broadband, you might as well stay in slightly more expensive hotel that will offer you a better experience and friendlier service.

I booked for a handicap wheelchair room. They only had 1 handicap room and it was given to someone else. I booked this room 4 months ago. No rail handles for getting into or out of the tub. Very unsafe for even my daughter age 36. Doorways were too narrow to fit a wheelchair. 8 steps up and 12 steps down to enter the mall. Please do not label this hotel Handicap accesabile when it is NOT

Great location, friendly staff, large rooms. Great breakfast well worth the extra £10.

Been before. One room of our group was given an upgrade

The bathroom was a little tired looking. The shower was rubbish!

Price Location and service Very good in all areas

It was all very good Staff were excellent Location perfect Room very clean and lots of towels supplied I would go back there again