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90-92 Lancaster Gate, Westminster, London, W2 3NR, United Kingdom – Show map
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287 verified reviews
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Thistle Hyde Park's staff speak: English
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not needed) and costs GBP 24 per day.
Room service, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Express check-in/check-out, Currency exchange, Luggage storage, Babysitting/child services, Laundry, Dry cleaning, Daily maid service, Business centre, VIP room facilities
Safety deposit box, Non-smoking rooms, Lift, Non-smoking throughout
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 2.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 287 reviews
Value for money
Show reviews from:
The Lancaster Gate Hotel is situated in the centre of London, just a few minutes from several underground stations.
Score from 2122 reviews Good
This 4-star London hotel is quietly located next to Hyde Park, Kensington Gardens and Lancaster Gate London Underground Station.
Score from 979 reviews Very good
Hilton London Metropole has a modern leisure club and executive lounge. The hotel is a 15-minute walk from Oxford Street, and just 600 metres from Paddington Station.
Score from 3751 reviews Good
Arbor Hyde Park is a beautifully restored 19th-century townhouse overlooking Hyde Park. It is a 5-minute walk from Lancaster Gate Tube Station and just 2 Tube stops from Oxford Circus' shops.
Score from 231 reviews Superb
Toilet facilities ie no heating in toilet and sink there should be mixer for hot and cold water not seperate
Liked the location adjacent to the park, near a good tube and bus service and other restaurants and cinema particularly on New Year's Eve when a lot of the roads were closed in the area around covent garden where we saw in the new year and therefore wee able to get the tube .
The room we were given was good with lots of charm and plenty of space except for the proximity of the lift next to our bathroom and bedroom
the car parking
Our room was gorgeous, we thoroughly enjoyed our time at the hotel and found everyone really pleasant.
Although our room was really nice it was a little cold while we were there and the room never got warm although we had our heating on full. Another thing was the parking! I know it said before hand that there was parking charges and spaces were limited but the car park was empty and the hotel was very quiet so it would of been nice to of been let off the parking charges for Christmas after all it was Christmas and all street parking was free
The staff were very friendly and attentive, nothing was too much trouble, five star service without the 5 star price
£24 for parking
Staff, location and facilities all very good.
The bed was very small (maybe less than a small double?) and quite uncomfortable. The heating was set very high and could not be controlled easily.
The location, the staff and the Classic Style of the hotel. The breakfast the parking the views the size of the suite everything was lovely.
LIked everything, nothing to maon about at all.
Staff were very helpful and hotel was clean and tidy.
Location was excellent, very close to the tube and some attractions. The hotel was a good standard and value for money. Staff were friendly and the room was just as expected.
Luba on reception was very helpful. The communal areas were very nice. The location is great.
The room was tired. In need of refurbishment. The food was ok but reminded me of school dinners. Not worth the money paid. Much better hotels around for less money.
The room was excellent & met our needs very well. Staff very helpful. Room was spacious &, warm & cosy. Katrina on reception very helpful and friendly. Hotel ideally placed with bus stop convenient Picadilly/Oxford St/Regent St. Will definitely stay again when in London
Receptionist very helpful. Room spacious overlooking Hyde Park
Breakfast disappointing as kept running out of cooked ingredients.
Location Restaurant (food and service)
Room: windows facing the wall of the opposite building; paint peeling away from the walls in places; rusty leaks in the bathroom; chandelier had several decorations missing. General impression of neglect. The hotel definitely doesn't live up to a 4-star rating
We liked the location, ambience, restaurant (breakfast and dinner), and staff's attitude and helpfulness. We liked two complimentary daily newspapers (although we were not clear why the Irish Times was one). We liked the spacious bathroom/shower/tub.
The beds could have been more comfortable.
late checkout was good! Hotel is very comfortable situated in a lovely area opposite Kensington Gardens. Less than 5 minute walk to Lancaster Gate Tube Station. This is our 4th stay at the hotel and we will definitely stay here again when we next visit London.
there was nothing I didn't like.
Near undergrounds Near park for walking
Rooms were dated, sorely needs an update.
Great location directly opposite Hyde Park, walking distance to Lancaster Gate station, hop on hop off bus stop nearby. Beautiful decor with old world charm - grand piano, chandeliers, leather sofas. Breakfast and meal options available. Spacious rooms and bathroom with bath and shower. Quiet rooms. Lift in hotel.
Toilets take a long time to fill with water which impacts on flushing.
Really nice friendly staff, made you feel welcome. Nice old style hotel, very comfortable beds with good mattress toppers, convenient location, very nice staff. Had a lovely nights sleep. Room on 3rd floor overlooking road but was quiet
Wifi connection available but not that easy to connect and had to keep reconnecting. Hotel shows signs of its age e.g. temperamental heating in room. Also something simple like a bedside light not working wasn't dealt with in 2 days
Great location, room was comfortable
Breakfast buffet was cold
level 1 room overlooking hyde park - very elegant, large and comfortable room staff always prepared to look into any needs of the guest 5 minute taxi ride from Heathrow Express and walking distance to West London shopping, hyde park, sights
initially placed in a suite which had no water pressure and no hot water bathrooms could have been in better condition
Walking distance to train station, park, museum and food.
Everything was great!
Sent my sister and her husband here for a honeymoon break. They loved the hotel luxury, the staff were very friendly, and the location was ideal for travelling around london. They had a couple of meals in the hotel, which they said were lovely. Thank you for making their stay so comfortable.
Room too warm due to aircon insufficient and receptionist Katrina ? Abrupt and uncaring whilst others quite lovely
Excellent location opposite Kensington gardens and Hyde Park. Free WiFi Staff were extremely polite and helpful. Delux double room was huge and of a high standard
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