Thistle Hyde Park

The staff were very friendly and extemely helpful, going out of their way to find information for us.

The room was really hot and the cooling system didn't work. The room service menu (after 11pm) didn't have the simplest of things on like a sandwich or cheese and biscuits for instance, but you could order a full cooked dinner which didn't really make sense if you just wanted a snack.

The price was very reasonable for london, however the rooms were a little tired. It was an old fashioned hotel that didn't have mod cons - but comfortable nevertheless

the price of food and drink was very high, and they automaticaaly charged 12.5% service charge on bar food and drink. We were not aware of this charge until paying the bill, however when challenged they removed the charge.

the size of the room was very good for the price and location was superb would use this hotel again.

Nice location, nice room with ots of space and very clean.

No air conditioning, which during a heat wave made trying to sleep impossible.

the staff were very friendlly..room was comfort..we had room with hyde park view

the breakfast expiceve

Convenient location

Difficult to find. Airconditioning did not work. Shower was feeble.

comfy bed

yes the prices of the a bottle of water!! 2 waters were £9!!!! and a glass of wine £7 - ridiculous!!! no shower in room and for £120 yo would expect to have one!! breakfast was poor

Location

There was damp marks on the ceiling and on the walls

Efficient and friendly reception. Literally across Bayswater road from an entrance to Hyde Park - a huge advantage for fitness freaks or walkers. Medium-size room, well-decorated and clean, with double bed of the "normal" UK size, i.e. small. Pillows rubber/latex, not feather. Poorly lit bathroom, for making up, but bathing facilities in good repair.

Part of lift wall had been damaged, repaired on a temp basis, and not urgently seen to. There may be a cost-control problem, which, if so, reflects badly on hotel management or owners (Guoman, part of the Hong Leong group)

Close to get into central London

The rooms were tiny! I mean seriously small but these were the ones that did not overlook the park. Thankfully I managed to negotiate 2 rooms for the price of 1 when i got there as the Twin room request was over-looked by the hotel, so sharing a small double bed with my mother would have been impossible.

location was excellent,as was size of room.also,car parking facilities were a real plus.staff were extremely helpful.

Very close to Hyde Park, easy access to South Kensington (science museum, nat. history museum), lovely walking area. Close to Paddington Station (maybe 10 minutes walk).

It was a bit costly, but no more so than other Paddington hotels.