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Newest reviews for Thistle Hyde Park

  • Anonymous
      Turkey
    August 27, 2014

    Excellent location, spacious rooms, free wifi

    Not very toddler friendly (stairs in the front, extremely uncomfortable travel cots and no kids menu), staff looked very unhappy to be there

    5.4

  • Frederick
      Australia
    August 27, 2014

    Good value for money - clean.

    Lack of a/c and safe didn't work.

    8.3

  • Nina
      United Kingdom
    August 26, 2014

    Bed was very comfortable and staff at reception were really helpful

    Room was smaller than expected. I had requested - and got - a view over the park but it was disappointing that you could not open the window to go out onto the balcony due to H&S reasons!

    5.8

  • Abdul
      Oman
    August 17, 2014

    Location great, they have tried to maintain a very old property. Staff were good.

    Wifi did not work in rooms, no hot water in toilet, a very old hotel.

    7.1

  • Alfred
      New Zealand
    August 5, 2014

    Everything

    10

  • Nicky
      United Kingdom
    August 5, 2014

    Everything. Very helpful staff.

    10

  • Luciano
      Brazil
    July 19, 2014

    The hotel localization is the best which is at front of Hyde Park and between two London's underground stations. The hotel is also very clean and service is very good .

    As the hotel resides over an old building it takes time to get hot water at the shower as well as to get water flushed at the toilet.

    8.3

  • Clare
      United Kingdom
    July 15, 2014

    Had a room right next to the hotels cooling system so a constant noise day and night, the room was clean but tired .

    7.1

  • Michael
      United Kingdom
    July 15, 2014

    Location. The look of hotel. Good wifi Staff were helpful and polite.

    Bed was a very small size, in the bathroom it had tile filler residue on the area by the toilet, the only place to plug in the kettle on dressing table was located behind TV, the outlook from room overlooked the ventilation shafts below, and there was noise from these if the window was opened - there was no fridge. TV arial lead was stretched across to plug in to socket on nearby wall. I was very disappointed with the standard of this room for £190 per night. I would not consider this hotel for future stays and would recommend it from my experience - I'm a frequent visitor to London.

    5.4

  • Tee
      Australia
    July 13, 2014

    Reception staff were very helpful.

    Very dated bathrooms.

    7.5

  • Lynn
      United Kingdom
    July 5, 2014

    It took along time to get hot water and the tiles were loose in the bathroom

    5.4

  • Robert
      United Kingdom
    July 5, 2014

    I booked this hotel for my mums 60th birthday and asked if it would be possible to have a view of Hyde park? Not only did they do that but they upgraded my mums room to a suite and left a box of chocolates on the bed saying happy birthday! Amazing service from the hotel would definately book again

    Nothing

    10

  • Anonymous
      Saudi Arabia
    July 1, 2014

    Good Location Clean

    There is little of staff Polter serves

    8.5

  • Susan
      Australia
    June 23, 2014

    Location great. Staff really helpful. Large room and over sized single beds. Hard to find faults.

    Would have liked a better choice of wines in the bar and thinner glasses.

    8.3

  • Keith
      Australia
    June 20, 2014

    Location..bus at the door, underground minutes away. Pubs, shops and other facilities very close by. Reception and F&B staff really excellent. Room with balcony was large..more like a suite and was very comfortable. Looked across to Kensington Gardens. Would recommend, but be aware of some pitfalls.

    Airconditioning did not work, hot water took up to 8 minutes running before reaching acceptable temperature for a shower. Balcony was out of bounds due to crumbling tiles. Used our debit card for pre-authorisation, and even though we paid on leaving, the pre-authorisation amount was withheld for one month, effectively tying up our funds. Will avoid any hotel in the future which uses this practice.

    9.2

  • William
      United States of America
    June 10, 2014

    Location is ideal Hot water Good eating facilities Great Staff (good tips on how to get around London and excellent recommendations on things to do/ where to go to eat.) Management quick to respond if billing mistakes were made. Hotel taxi's were good value Enjoyed reading the provided newspapers

    Not much Need a printer installed for Internet printing

    9.6

  • Suzanne
      United Kingdom
    June 10, 2014

    Excellent hotel loved all of it

    nothing

    10

  • Lauren
      United Kingdom
    June 10, 2014

    The location of it.

    It took a while for the hot water to hear up for a shower.

    9.2

  • Anonymous
      United Kingdom
    June 8, 2014

    The location was perfect, straight opposite the park and very close to Lancaster Gate tube station. I liked the large room which overlooked the park. This may have been a free upgrade as we were asked by email if we requested anything. I should have asked for breakfast if I had known it wasn't included in the price! The receptionist was lovely and very welcoming and helpful.

    I didn't like the fact that breakfast wasn't included in the price of the room. There was embarrasment as we were declined at the entrance until we paid extra! There were ridiculous prices at the bar. We would have had more drinks if the price was reasonable. It was unfortunate we couldnt use the balcony but I suppose safety overrules.

    7.9

  • Anonymous
      Canada
    June 1, 2014

    twin room size was great location was very good to access the park

    hard, hard bed. steps from road to Lobby - no ramp that I could see. Lounge but no informal bar

    6.3

  • Anonymous
      Hong Kong
    June 1, 2014

    Proximity to Hyde Park makes it easy to go jogging every day.

    The plumbing is old and virtually impossible to have a shower.

    6.7

  • Sarah
      Germany
    May 30, 2014

    The room was very nice and the most spacious I have ever stayed at in London! The staff were very helpful and the location was perfect. I won't stay anywhere else when I return to London.

    10

  • Susan
      United Kingdom
    May 30, 2014

    I liked the professional way staff treat us. We had a meal and it was very nice.

    Poor bathroom, very dated and tired did not make me feel as though I could use the bath. Where we were seated for our meal was really cold I did complain and was offered a seat in the bar area however I did not feel comfortable eating there while people were drinking.

    7.9

  • Sarah
      United Kingdom
    May 27, 2014

    clean room, good location and excellent staff

    7.9

  • Mike
      United Kingdom
    May 27, 2014

    Easy access from paddington and excellent location

    Shower was cold most of the time

    7.9

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