Atlantic Tower by Thistle (formerly Thistle Liverpool)  

The room was very comfortable and clean.

Although the reservation says that you do not need to book in advance a space in the private car park, we were very concerned to arrive and overhear from a fellow quest that the hotel car park was full. We did not know the city and would not have known where else to park and at what cost. As it happens, when we drove around to the car park to check there was in fact, luckily, one space left so in the end everything was ok. Had we arrived five minutes later though and the car park had been full I would have been quite upset about it. I assume there must be a good reason why you don't allow pre-booking for this facility? But it would have helped as even if the hotel car park had been fully booked at least we would have known about it before we travelled and could have researched and made alternative arrangements.

The rooms are comfortable and a good size, with a comfortable armchair and desk space, plenty of electric sockets. There is an iron and ironing board. The rooms have good daylight from the large windows and some have fine views over the Mersey. The breakfast offers a reasonable choice. The design of the hotel with circular feature gives it some character for a relatively modern building.

Nothing I didn't like but some suggestions: I would have appreciated a proper meal being available at 2-3pm. It was not clear whether this was the case or not from visiting the restaurant. I would like to have seen a staffed hot and cold buffet available all afternoon. The £5 "tray service" for room service seems excessive, bringing the price of a sandwich to £12 if delivered at night. I would like to see cask beers available at the bars. I would have appreciated newspapers being available to read in the public areas and also the offer of delivery of a paper to the room. I would be happy to pay a small delivery charge say around £1 or less for this. There is a variety of tv channels available but BBC4 should be included and, given the prices charged under the regular tariff, some premium channels should be available.

I booked the Atlantic Towers for a two night stay for location and price and then I made the mistake of reading reports some people had written about the hotel.Then I worried no need .The Atlantic towers is a lovely hotel our room was large and very comfortable also spotlessly clean The bathroom was spotless too. I think the person who said there were no coffee and tea making facilities didnt look in the cupboard. We had a safe which we used free of charge. The reception staff were very friendly and very very helpfull. Thank you

The only thing I didnt like was the bar prices. More people might use the bar if the prices were reasonable

Being woken up at 8.00am by housekeeping knocking on the door and coming into our room

Good price and very hand for the city centre and water front attractions.

The room was small and the bed very uncomfortable. The reception staff were disinterest and weren't polite - infact we seemed to be an inconvenience both when checking in and out. Would I recommend the Atlantic Tower? Yes, becuase of the price and the location.

when i booked the price came up as £91 on booking . com.. i have just recieved a bank statement there on saturday saying that i have been charged £150 for my stay.. that has left my bank balance minus monday and i have been charged excessive amounts of money from Santander for this. am niot happy and i want this issue resolved

When we arrived we were informed we had been checked out because of double booking.

We loved the location

The room was a lot smaller than it looked on the website as an executive suite I would not recommend as it was just the size of a double room - hence not worth the extra money

Check in was efficient and room was small but perfectly adequate and very clean with a great view of the Liver Building.... A great stay!

Only minor detail was I had to park in a multi storey to check in and then park in the hotel carpark as it is around the corner and not easily noticable.

The price.

They only had smoking rooms.they didn't state this in the booking.Not nice when ur a non smoker ,with a young child.

Needs renovation but location is good. 10 minute walk from city centre.

Although it is in the City Centre it had reasonably priced parking, it was quiet but bearing in mind it was a Sunday. The beds were extremely comfortable and the staff were both efficient and friendly. We would stay there again. Can't say anything about the food or bar service as on this occasion we had arrangements outside the hotel.