Menzies Chequers Hotel London Gatwick  

Location and History of Chequers Pub. Pricing was good for a Hotel and Parking Package

We stayed at Hotel on nights of 12/9&27/9. First night, room was basic and twin rather than double. The pub was not inviting, tables sticky and limited menu and no draft ale. Staff limited in numbers and overstretched. On 27/9 we arrived late (3am) due to flight. Executive Room was Great. Unfortunately housekeeping let them down. Cooked Breakfast was good, but staff inadequacies led to lack of visible service and no table clearance. Made problems known to receptionist, who made notes, but said only "Oh!!" All in all, not what we expected from a 4* hotel with relatively good reports. I will complain to Menzies, but this is just a factual report

My non smoking room was very smokey, the restaurant was like a schene from Faulty Towers, house cleaning knocking doors at 7am. All in all a very messy experience.

Location, quality and helpful staff.

More staff needed to keep up with demand at breakfast, although the one person there was fantastic - just too much for one person to fcope with.

Good quality at an excellent price. The special deal of 2 nights, 4 breakfasts and two evening meals was a real bargain.

Everyting inside the hotel is very good, staff, building, meals etc. However, the outside of the bedroom blocks look tired and dated, a bit 1960's council flats, which doesn't do justrice to the inside. Imaginative and subtle use of blending colours would do much to improve the outside.

leaving. I will not be staying again

Room needed to be changed, unclean, had a smoker in. Food poor verey poor choice in restaurant

We found the Hotel very good for our needs. Room was clean and tidy, with a great shower (in fact best encountered in a month in the UK!) Staff were efficient and very helpful and there were a good range of facilties.

We use the hotel for overnight stays between flights. Booking is easy and check in and out always very quick and efficient. Taxi service is prompt.

We have stayed several times in lovely rooms but were rather disappointed with room 224 on this occasion. We arrived late in the evening and were too tired to change rooms but this room does need a makeover. Suggest you definitely change the mattress and it's lost its spring! These are just suggestions and we would continue to use Menzies Chequers.

The room styling - modern and contemporary

I could not purchase a toothbrush and toothpaste :-(

The airport service is just the best! The taxi collects and returns for just £6.00 each way and it makes the whole experience easy. Excellent value for money and the food is good in the restaurant.

Good location and very modern and well furnished room which was also extremely comfortable. The staff we dealt with were quietly efficient which helped make our stay totally relaxing. The breakfast was adequate and catered for most tastes.

The car park could do with resurfacing or at least some re-grading and drainage improvements; it had been raining so there were puddles everywhere and it was difficult to avoid getting your feet wet.

Nothing. Details on the website indicated the adjoining pub offered real ale, this was false. The meal was appalling and over priced. Would not use restaurant facilities again. Location was good, room was average.

Excellent helpful reception staff. Rooms , warm, comfortable, silent, good mattresses, tea and coffee, perfectly clean and functional, great Brit breakfast from good quality ingredients, dinner ok, and all at an economical price. All combine to guarantee a good stay and return business. 6 pounds and 15 minutes taxi to Gatwick airport We wouldnt stay anywhere else; why would we. To the management ..keep it up.

We used this hotel as an overnight stop before flying from Gatwick. We arrived very late, parked easily, checked in easily enough, although there was a slight problem with the payment but this was quickly sorted. We had a great room on the first floor away from the carpark, very modern, clean and with excellent facilities. Got a good nights sleep before checking out for the ten minute drive to the airport.