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3-5 Portland Street, Piccadilly Gardens, Manchester City Center, Manchester, M1 6DP, United Kingdom – Show map
Excellent location – rated 9.2/10! (score from 1175 reviews)
Rated by guests after their stay at Thistle Manchester City Centre, The Portland.
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1178 verified reviews
They speak your language!
Thistle Manchester City Centre, The Portland's staff speaks: Chinese, Portuguese, Polish, Lithuanian, Italian, Spanish, English, Arabic
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Sauna, Fitness Center, Solarium, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Shared Lounge/TV Area, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Portuguese, Polish, Lithuanian, Italian, Spanish, English, Arabic
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two additional children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 2.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1175 reviews
Value for money
Show reviews from:
In a magnificent Victorian building, Britannia Hotel is just a 10-minute walk from Manchester Piccadilly Train Station. With free Wi-Fi and 2 lively bars, the hotel is a mile from Manchester...
Score from 5836 reviews Review score
Overlooking Piccadilly Gardens, the Mercure Manchester Piccadilly is in the heart of the city and just a 5-minute walk from Manchester Piccadilly Train Station. A 24-hour front desk is available.
Score from 1814 reviews Good
Next to Piccadilly Gardens in Manchester’s center, this hotel features 2 restaurants and a health club with a swimming pool and hot tub. Manchester Piccadilly Station is just a 10-minute walk away.
Score from 3275 reviews Review score
Just 500 ft from Manchester Piccadilly Station, the Macdonald Manchester Hotel has an award-winning restaurant, which serves fresh, seasonal produce.
Score from 1362 reviews Very good
Right from the moment we arrived, the experience was a pleasure. The receptionist was very welcoming and informative. The room was very clean and comfortable especially the bed. We made us of the pool, jacuzzi and sauna, which again was spotless and staffed by a friendly, helpful young lady. The timings for breakfast and departure were a key selling point and added greatly to the experience.
I would of liked a complimentary toothpaste with the toiletries provided.
Excellent service Great facilities Value for money
Rooms very small for what you pay.
Rooms could be a little larger
Centrally located in the centre of Manchester ideal for a base in the city and not too bad value for money!
Rooms are a little bit dated and in need of a revamp but still comfortable and clean. What you would expect from a busy city centre hotel that is busy most of the time.
5 mins walk from train station (frequent trains to airport - about 20mins ). Easy walk to centre, trams, guided tours, bars, restaurants.
Price could be lower.
As soon as we walked in to the room it was absolutely amazing. There was literally nothing about it we were unhappy with.
Nothing. Everything was perfect
Good location for shoping and theatre. Staff very pleasant, towels nice and big.
Room small, stuffy, in need of decoration and some diy, Shower very good power just needs turning down a notch so not to remove your skin.
All of it good bed and a goodbreakfast
Courteous, helpful, and very accommodating! My colleague and I were so impressed with the Front Desk, Thelise (sp?). Dominic in the bar/food area. Well done!
Location, helpfulness of staff. Room facilities provided just what we needed.
Room was small, but for a one night stay could have no complaints
Have stayed here four times now. We really like the location, friendly staff, cozy rooms, lovely breakfast and pool facilities.
Unfortunately, on Friday night there was a very rowdy Christmas party going on on the ground floor until 1pm! We were on the 3rd floor and we could hear it all as we were directly above it. Then people coming out of the party were very noisy, we had a woman shouting outside our room. Didn't get any sleep at all! Wasn't impressed. I know it's Christmas, but it would have been a good idea to put non party going guests at the other side of the hotel. Was too tired the next day to do all the things I wanted to. We do love this hotel and will stay again, but just didn't enjoy it this time.
location, good staff, warm, lovely good value for money food
Location and breakfast.
Hotels in the city are expensive (twice that in Hull).
Friendliness and courtesy of staff Able to leave luggage after check out 12 Md checkout
Room lovely, staff really friendly
The staff were very helpful. They gave us the wrong rooms by mistake but as soon as we notified them they had 2 new rooms within 15 minutes. The location of the hotel is great very near the shopping centre and restaurants. I will definitely be back again.
My only negative comment about our trip was with the jacuzzi/plunge pool area. The reception desk for this is right beside the pool, it seems a little strange that it isn't sectioned off by glass as we were in the jacuzzi and could hear the conversation going on at the reception desk.
we were able to check in a little earlier than 2 pm and reception staff very helpful, will be staying again,just a great hotel and location, would recommend
Have stayed here before and I love the location and especially the bar!! It's not very big but I have always liked the atmosphere and comfort of it. Rooms are ample for short stays, the beds are amazingly comfortable!! We did not use the restaurant and did not have breakfast in our room rate so cannot comment but the staff are pleasant and efficient and check out was quick. would recommend to anyone wanting a weekend/midweek break in Manchester as it's ideally placed for more or less everything
No fridge - but bar staff were happy to give me a bucket of ice and glasses to take to the room
Our booking with a friend totalled £600 plus for a two night and a one night stay for a friend. We were not informed that private functions were on both Frid and Sat. The bar space was limited the parties loud until 1am and lots of drunks and gate rashers were thrown out by bouncers. The bar was cold as the only seats were near reception due to the limited space left. The evening meal served in a windowless small boardroom was costly and poor in quality and taste. In addition I left my ghds in the room when we left (my fault I know) and was told that housekeeping did not find them. They must have disappeared into thin air!!?? We have stayed here before at the same time of year and had a lovely meal and been comfortable. Residents needs were sidelined on this occasion for party profits. Never again!!
On the evening we arrived there was a private Xmas party in the restaurant/bar , which is fine but as it was closed the option we were given was very inadequate! Surely an e mail explaining that the restaurant and bar was closed wouldn't have been too hard!!
Nothing to fault
Fast check in Polite helpful staff Good night sleep Close to shops
Very close to shops etc. Staff on reception excellent. Room clean and comfortable.
Room was quite small
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