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Bryanston Street, Marble Arch, Westminster, London, W1H 7EH, United Kingdom – Show map – Subway access
Excellent location — rated 9.3/10! (score from 1379 reviews)
Rated by guests after their stay at Thistle Marble Arch.
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1379 verified reviews
They speak your language!
Thistle Marble Arch's staff speak: Dutch, Italian, French, Spanish, English, Arabic
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Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 28 per day.
Room service, 24-hour front desk, Currency exchange, Luggage storage, Concierge service, Laundry, Dry cleaning, Ironing service, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop, VIP room facilities
Newspapers, Safety deposit box, Facilities for disabled guests, Lift, Heating, Non-smoking throughout
Dutch, Italian, French, Spanish, English, Arabic
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Extra beds are not available.
One child under 2 years stays free of charge in a child's cot/crib.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1379 reviews
Value for money
Show reviews from:
This stylish 4-star hotel is in the West End, 100 metres from Marble Arch London Underground Station. It boasts modern, luxury rooms and a Michelin-starred restaurant.
Score from 3298 reviews Very good
In London’s West End, this stylish hotel is just a 5-minute walk from Oxford Street and Hyde Park. It offers air-conditioned rooms with free Wi-Fi and a gourmet restaurant.
Score from 1324 reviews Very good
Park Plaza Westminster Bridge London is set opposite the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theatres.
Score from 5677 reviews Fabulous
This 5-star luxury accommodation is situated within the stylish Marylebone district of London, just a 5 minutes’ walk from Oxford Street.
Score from 649 reviews Good
1-The executive lounge 2- The location 3- The staff feed back
The same food at the lounge every day
Great convenient location for the centre of London
How friendly, quite and clean the place was.
All the rest was fine.
I had to explain three times that I needed to pay the room and breakfasts in advance. Plus at the end an extra one breakfast was invoiced.
Every things was perfect
The TV we like more Arabic channels
some was helpfull
i book for two period with different agent same room specification , first period one reception ( male ) give me another room which was not my chosen booking room even i tried to explain for him but no way ( his mind was locked ) other period was good ( female reception ) give me same room specification i book .
since there was no ice machine in the second floor i asked room service for some and it took them more than 35 minutes to deliver
- location, right on the Oxford street near tourist bus stops - everything except the breakfast
- terrible breakfast food, the only thing that was marginally good was a fresh omellette, rest was awful - long lines for the breakfast - expensive breakfast especially for the taste
Breakfast was charged extra
great location, costa coffee in the hotel.
rooms are old, strange entrance in the hotel. it is like a trip back to 1995, or to a highway motel in the USA.
The place is ecxelent, it is in the heart of London
No enough places in the lobby when it is crouded
From the minute we entered the hotel the service was first class. Our luggage was taken whilst we booked in. It was then brought to our room within 15 minutes. All the staff were so helpful nothing was too much trouble.
The larg lobby
Nice bed/ larg lobby / nice people/ experience of mangmen especeally lobby manager
Everything was just perfect including an excellent breakfast buffet
Nothing at all I can think of
House keeping allwayes late some time upto 4pm
location which is near to attraction and shops.
Very noisy hotel which every day you have to wake up with sound of hammers. Housekeeping is very bad in the hotel and there is no minibar or complimentary water. Also, the reception located in the first floor which creats a headech if you have a child buggy which you have to use 2 elevators to reach your room.
Great location all attraction and shopping area are at close proximity and most of hotel rooms are refurbished recently and the staffs in this hotel are very friendly
Hi. I had v bad experince with hotel. Which is has the perfect location n the worset service. As I arrived n the recpition lady told me i have to wait for 45 min to get my room n i accept n told her ill wAit in the lubbi n call me when its reAdy. After one hour i went to her n ask about my room. She forgot to call me n iam alreDy came from long trip n I was tired . I got my room then the bill captin called me n said we cant find ur sec bag n he was v rude i tried to call by phone the duty manger but i couldnt n the operator said go by urself to her as maybe shes busy... I went to concerage n i found my bag n take it by myself. After 3 days. I found a big Cockroach in the shower area. Which felt disgusting n i toke my bags at 8 am to do check out. The duty manger tried to fix my problem n gived me suit but after i stayed in for my less vacation. I stayed 4 days without WI FI in my room as every day they ptomise they gona fix it. But i didnt get anything that i want. Plus every time i go out n ask for umberlah. The concerage man saying i dont have... So. I paid alot for the hotel with no any good service .. Just the good location. Thanks. Regards.
Amazing bed ,,location,,staff very friendly and helpful
The friendliness of all the staff, particularly Patrick,Mo and Martin. We also appreciated the assistance from Sabrina with the booking.
Menu needs to be changed. Workmen still can be heard and we need to know this when booking. Also a long wait for access to our room,even tho' we have a ruby card.
Very professional staff.
Actually price, beautiful hotel but very expensive.
Location and decor. Guy on the door very polite and helpful.
Charged an extra £50 per night for a bed for my daughter even though we had paid several hundred pounds for the night through booking. Com. Bath tap fittings very stiff and hard to turn.
Staff were very friendly
Booking in was a nightmare as there was no physicle que lane and people were just pushing in. I would suggest a rope lane of some kind to ensure people are dealt with in order of their place in the line
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