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Thistle Marble Arch
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7.5
Top
Based on
236
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Young couple
Cyprus
June 29, 2009
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Excellent location, good breakfasts, the best croissants. Very old building, fire alarms went off several times (probably due to old wiring), some hotel staff hardly spoke English (for example one of consierges), very crowded breakfast hall, Internet didn't work. Very small, but renovated rooms. |
6 |
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Anonymous
Solo traveller
Saudi Arabia
June 27, 2009
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Hotel Location the absence of a bidee in the toilette! |
5 |
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Anonymous
Solo traveller
Qatar
June 26, 2009
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location they ask me to upgrade my room before i see my room only tp pay extra money ,they ask me to pay extra 60 pounds for extention above the origional fare |
4 |
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Anonymous
Young couple
United Kingdom
June 24, 2009
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the location was brilliant! No parking, but it is central London, and check-out too early! |
8.5 |
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Anonymous
Young couple
Egypt
June 24, 2009
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THe location is excellentt Porters: It took them alot of time to transfer me from a room to another, and I had to call them many times. Housekeeping: I put the Do Not disturbe and I left alot of personal stuff in the room and despite this they entered the room. When I asked them about it they told me because alot of customers forget to leave the "Do not disturbe" sign so they enter the room anyway, which is ridicules. |
7 |
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John
Family with older children
waterford,
Ireland
June 21, 2009
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location ,helpful staff ,excellent service and superior rooms |
9.5 |
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Keith
Solo traveller
Altrincham,
United Kingdom
June 18, 2009
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They did not have my booking on their computer - it took some time to siort it out |
7.5 |
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Rodger
Mature couple
Reading,
United Kingdom
June 18, 2009
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Room cleaning was of a poor standard and the cleaning staff hastled the occupants on each day. |
7.5 |
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Edward
Mature couple
Coventry,
United Kingdom
June 17, 2009
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Staff were helpful and responded promptly when asked. The young man in the bar was especially friendly, sadly though he was a student so he will be moving on. The room was not finished properly. No towels, No kettle, No Tea bags. This was all dealt with efficiently by the staff. |
6.5 |
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Michael
Group
Salford,
United Kingdom
June 17, 2009
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Location, Staff helpful, excellent rooms Breakfast was well below the standard I would expect from this class of hotel, and food and drink was very expensive. |
7.5 |
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Donna
Family with young children
Eastbourne,
United Kingdom
June 17, 2009
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The staff were a joy nothing was too much trouble. Well Done |
8 |
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Khalid
Young couple
KUWAIT,
Kuwait
June 14, 2009
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fast checkin and checkout, helpful staff and luxury hotel |
9.5 |
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Giannis
Mature couple
DAFNI ATHENS,
Greece
June 11, 2009
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Thistle Marble Arch is an expensive hotel which used to offer much mre service than today. The fridge in the room was empty and that is unusual for a hotel of this kind. The rooms were cleaned but looked very old. |
4.5 |
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Julie
Mature couple
ISLE OF WIGHT,
United Kingdom
June 10, 2009
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The location was great. Close to tube station and easy to travel all over London for site seeing and shopping. The Hotel was right on Oxford street and was very plush. The left luggage facility was very useful. Although we had to book out by 1100hrs we didn't leave London until 1900hrs and left the luggage at the hotel. The bed was comfortable and linen clean. Althought the room was lovely and on the eighth floor my partner found it hard to sleep because of the noise and volume of traffic through most of the night. The room looked down onto Oxford street. If we had been on the other side of the building it may have been quieter. I had a bath before bed each night and found that the water system made a noise above us in the ceiling for about half an... |
9 |
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Anonymous
Mature couple
Saudi Arabia
June 9, 2009
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very close to PRIMARK, Oxford road, Only hot water, the mixure was not working. |
7 |
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Ina
Solo traveller
Riga,
Latvia
June 9, 2009
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This was my third time when I stay in Thistle Marble Arch hotel.The most important thing why I decide this hotel is location. |
7 |
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Ahmed
Family with young children
kuwait city,
Kuwait
June 5, 2009
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close to the center they let me pay 160 pound extra for a child and as i've read from your rules and conditions(policy ) Children and extra bed policy One child under 16 years stays free of charge in an extra bed. One child under 2 years stays free of charge in a baby cot. Maximum capacity of extra beds/babycots in a room is 1. |
5 |
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Anonymous
Young couple
United Kingdom
June 3, 2009
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Cleanliness, comfort, location and simplicity better provision of toiletries in the room and a mini bar |
7.5 |
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David
Mature couple
Chorley, Preston,
United Kingdom
June 3, 2009
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Firstly, the car park was next door to the hotel. Staff were excellent, articulate, helpful and knowledgeable about their environment. We upgraded to a suite at a discounted rate, and it proved to be excellent. We will use the hotel next time we stay in London. Many thanks |
8.5 |
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Anonymous
Solo traveller
Belgium
June 3, 2009
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I like the location, right in the centre of shopping district. None really. The only thing I was not happy about was that upon check-in, I specifically requested a room close to the elevator because of my weak knee but was given a room right at the end of the long corridor without warning me in advance. |
6.5 |
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Ian
Solo traveller
Fareham,
United Kingdom
June 3, 2009
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I stayed for 1 night only so had little chance to explore the facilities |
10 |
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Karin
Mature couple
Chichester,
United Kingdom
June 2, 2009
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The bed was not a real bed. The base was like a camping bed and the mattress very thin and very hard. The pillows were very hard. The room was old when your advert is for modern art deco refurbished rooms. Your ad is therefore completely misleading. The phone numbers given by yourselves are also all wrong and belong to another hotel in Scotland! |
4.5 |
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Benjamin
Young couple
ASHDOD,
Israel
June 1, 2009
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the room that we received was very good and very big for other hotels that we where in london and excellent location after the first night we had problems with the A/C and electricity after we reported they have changed the room at the same night and after 2 days we had in the second time the same problems in the room and we informed about it and no one toke care of it until we checked-out |
8.5 |
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Atikur
Family with older children
batley,
United Kingdom
May 29, 2009
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well positioned in city centre and polite staff |
7 |
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Anonymous
Family with older children
United Kingdom
May 27, 2009
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The location was ideal for our shopping and theatre break. The bathroom was disappointing- old poorly working taps and only one larger towel between two adults. |
5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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