Thistle Middlesbrough  

Staff very friendly

The beds, as seems to be the case with so may hotels were rock hard. A park bench would have been more comfortable. Rock hard mattresses cause me significant back and hip pain, and indeed are not good for backs. Sorry, I would be using this chain of hotels again.

swimming pool

walls between rooms must be very thin as we could hear conversations next door

Great hotel and great service

I enjoyed the welcome I got on arrival and ur staff was very helpfull... Continur the good work

Ur parking really annoyed me and as a resident there was no parking for us and after an hour or so finally found a parking. Then after all that u decided to charge me for parking in the car park. I think its pretty low to do that u can charge ppl who are not staying there not someone who is... And sadly I do sleep in a lot of hotels cos I travel a lot ur the first ones to ever charge for that service..AMEND That its not justifiable. Or jus include it in ur price

The location

The frayed bed linen, the poorly made bed, and the very early closing of the leisure suite.

easy to find just off major A road central location good car parking facilities near to train station with senic route to whibty a must handy for darlington nice little town with good rail museum handy for touring both coast and country side agood base to stay in a comfortable hotel with swimming pool and excellent prices

as this visit was over a bank holiday weekend we would have expected the leisure facilities to be open as per hours indicated in hotel information but no facilities closed early due to it being a bank holiday who wants to go out for the day and enjoy the surrouding coast countryside only to find at the end of the day when a relaxing swim cannot be enjoyed last entry 18.00 hrs - very poor indeed

Location of the hotel was perfect for the purpose of our visit, and was very central to the town centre, and easy to find. Food was great. Staff were very friendly and helpful.

The room was very small for a double room, and with 2 adults and a baby, it was very cramped. Have stayed in a differanct thistle previously and thier rooms were bigger.

Close to town and very cheap.

Rooms are starting to look a bit dated, could do with a refurb.

Very relaxing with great amenities. Was nice to be able to relax in the pool/spa before going out and again before leaving. A great time was had and would defiantly return.

There was a bit of confusion relating to the breakfast price. This was resolved very quickly. Still confused as to the process.

The food in the bar area was very good

Bathroom seemed a little tired. Having to pay extra for Wi-fi

The Thistle hotel was a lovley place to stay. The whole hotel was spotlessly clean. The best thing about this hotel was the staff! They were all so friendly and helpful! Thank you all!

One problem we had was the parking. It took us a long time to wait for a space.

Central location nicely designed hotel. Food good.

The breakfast is ridiculously expensive. And to be honest overall this doesn't make this hotel an affordable option. The door handles were hanging mist of the doers in the corridor to our room. No one seemed to notice or put this right. Thebar was often left un manned.

Good value