County Hotel by Thistle, Newcastle - formerly Thistle Newcastle  

I faced overbooking problems, had to stay in another hotel at first night what was very bodersome and expensive because they sent to a much expensive hotel. I did not get any appology for that any sort of compensation. The hotel is old and not accessible friendly no luggage carring servise had to go down and up stairs to get into my room (same floor).

I really had an excellent accomodation there. The room was very luxury, comfortable and clean. The staff was very willing to help us in any way. One of the most important advantages of the hotel is its lacation. Litterally in the heart of Newcastle!

Central location.

My request for twin beds was not taken into account and my elderly cousin and I had to share a double bed.

Location, friendly staff everything about it was excellent.

Good city location.good food,friendly,clean and bright.enjoyed the visit.

Only stayed one night so not qualified to give full review but hotel is in great location, staff friendly and is very clean. Would definitely stay again!

The location staff do well

Poor quality room squeaky creaky floor boards no iron or board noise from other guests

Vast improvement with recent renovation. Staff very helpful and friendly. Ex location,and we were very pleased with the ambeince. We regularly go to Newcastle for hospital app, and we found the staff to be very receptive to our needs eg request for extra pillows and a well lighted room. Staff to be recommended. my husband commends the lighting in the bedrooms.

Extractor fan did not work

Location was excellent for our needs. Bar was very relaxing. Rooms were nice.

Although happy with most aspects, it was overpriced. Have paid less for better facilities. The most disappointing was paying £10 for parking overnight then being unable to get out of the car park the next morning as we were blocked in. We were told that a member of staff had use of the car park and blocked usin. Waited ages in the pouring rain and it turned out to be someone who worked in the pub next door who was allowed to use the car park. So when did next doors bar staff have priority over customers paying over the odds!!??11

Pleasantly surprised at the quality of the County Hotel considering the bargain price. I had a standard double room which, whilst not opulent still had all you need for a short stay. Ideally positioned opposite the station, and an easy stroll to the town centre, shops, pubs, clubs, restaurants, etc that Newcastle has to offer. Staff were efficient, polite and friendly. Would definitely stay again.

Location

Bathroom tired

room was ready early and staff very helpful to directions and locations. Stayed to attend concert at Mtro arena, only 5 minute walk away. Bed really comfy and heard no noise from local pubs. Will definately stay again and recommend to friends.

rooms are hot, find the radiator when you get in the room and turn it down.

good value for money, great location, warm room

heated towel rail nearly took skin off my fingers it was so hot only 2 small pots of milk