Thistle Piccadilly  

Thee location is excllent and the room comfortable. The staff were very pleasant and helpful.

It is ridiculous to charge so much for wi-fi when McDonalds over the road has it free and you can pick up their signal in the lobby. The charge for a late check-out is exorbitant.

The reception! The bed was a good size large double/queen size and comfortable but the room and bathrom were small.

I would not recommend this hotel to those booking a special rate room because of the standard of room on offer at that rate.

the bathrooms were not clean it was very loud the rooms were not very nice and clean

The only thing that was good was the location and the reception area. I had a concern when I got to the Hotel, which I must say is not easy to find...and I spoke to a member of staff who became very rude at the offset, and had quite a bad attitude and I felt that she was not very approachable after that. I didnt get her name as I was trying to enjoy my weekend straight away. I felt the rooms were clean but are in dire need of some decorating, there is wallpaper coming off of the walls and the tiles in the bathroom were dirty in between. There was not enough places to hang towels. I go to alot of Hotels and this includes London and I would not recemmend this hotel to anyone the way it is at the moment apart from the location which is fantastic. We asked the staff if they had an idea where a restrurant was located that we had previously booked and they did not know and did nothing to find out for us. The price of £108 was ok for two sharing, a few people in my party had to cancel at the last minute and I am now stuck with the bill for rooms that had only one occupier, and because I got a cheaper deal apparantly there is no way I can get my money back.

See above. I had booked seven rooms over the two nights for my friends and did not read in the booking at the time that I would be unable to cancel the rooms after these had been booked.

Hotel was in a great location, easy access from the airport (standsted) and very central for sightseeing. The concierge was excellent.

Hotel reception was not friendly and advised us on arrival that per the computer we had booked a double room when in fact we had a twin booked. OK I had the booking form and we got the twin room but I didn't like that it wasn't correct in the first place. This is not a complaint and did not impact on our trip, its just an observation!

Close to theatres, restaurants and bus tours

Shower didn't work very well in fact sometimes not at all but didn't have time to complain

so bad

Only the location nothing else.

Old rooms ,broken tiles in bathroom,worn wallpaper,dirty carpet not worth the money.

Tiny triangular room, imposible to see tv unless standing up. No iron/board as described.

The room was nice and big. Really comfy bed and the staff were really helpful and pleasant

We received a call on the day of our stay in London from The Thistle Piccadilly that they were in the process of refurbishing and changed our booking to the Thistle Trafalger. The hotel was lovely and very well done and the staff was so friendly, we will for sure stay at the Thistle Trafalger again in the future. Actually, it is hard to rate the Piccadilly on this opinion poll, so I will be rating the Trafalger

Location and value for money are good, but hotel is dated, showers are poor, and heating / airconditioning in bedrooms does not seem to work

Hotel is dated, showers are poor, and heating / airconditioning in bedrooms does not seem to work

Proximity to major London attractions Proximity to entertainment Proximity to restuarants

Value for money The room is a bit on the small side