The Royal Trafalgar - A Thistle Hotel

Excellent location/ friendly and helpful staff/ quiet and large room: tea and coffee maker in the room

According to booking.com there were smoking rooms available. However when we arrived it seemed the hotel was "non smoking"... With all respect for non-smokers, smokers also have some rights.It's not agreable to pay a lot of money for a room and to have to stand outside in the raind and the cold....!!!!

The location is excellent - a few minutes from Piccadilly Circus, Leicester Square, theatres etc..The room was very quiet and we slept well..

The breakfast was good, but service a little slow at the 8:30 time - better later.Also, the deluxe room didn't seem any different to the standard room where we normally stay at this hotel - no bathrobes etc.

The position

Not enough towels in bathroom, and no information on where spare towels kept. Not enough pillows and Poor breakfast service.

Always a good welcpme.staff a real asset on every visit.

The location of the hotel could not have been better. It was on the doorstep of all the main tourist attractions, shopping and theatres. The staff were very helpful and the room very clean.

we arrived at hotel at 3.oopm our room was not ready we had tickets for theatre so needed to get ready was given another room which was on the sixth floor very dirty and bedding was not clean so went down to reception they gave us another room which was very nice

Ideal location friendly staff

The location is the best, service and rooms are good too, ideal for a weekend stay- theatres, shops, late night restaurants...all so nearby.

Great central location! Close to all main attractions, but located in a quiet street. Room was good, but I have reserved deluxe room from the beginning in order to get one of proper size (standard room would be to small for sure -this is true for majority of London hotels located in the center).

There was no refrigerator/mini-bar in the room which was strange... Breakfast was OK, but there were no vegetables and fruits (I guess it is because they are not considered to be part of the standard English breakfast). However, in some other Thistle hotels you get much more great food for the same price as here...

it was all very good

Party in Leicester Square

Excellent value

Location. Almost everything is within easy walking distance. We didn't even need a metro card. Leicester square is awesome and the selection of restaurants is mind blowing. Hotel is located on a very charming, peaceful and quiet street. Staff was excellent, very professional and helpful. One of the staff members was even kind enough to fix our suitcase in the middle of the night, wow! Our standard room was very large and spotlessly clean with a nice view towards London Eye over the rooftops. Hotel restaurant and bar are charming and they create nice atmosphere. If you're into arts, National Gallery is literally around the corner. Opposite hotel entrance are several shops; sandwich shops, barber, massage, minimarket etc.

Pillows were absolutely horrible; chubby and stony. My neck is still hurting :). Soundproofing wasn't too good, could hear talking from other rooms and from the corridor. Shower was bad (as it seems to be in most english hotels!). Still, at this price and star rating I would have expected a little bit more comfortable shower.