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Buckingham Palace Road, Westminster, London, SW1W 0SJ, United Kingdom – Show map – Subway access
Excellent location – rated 9.3/10! (score from 1842 reviews)
Rated by guests after their stay at The Grosvenor.
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1843 verified reviews
They speak your language!
The Grosvenor's staff speaks: Russian, Lithuanian, Italian, Hungarian, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Russian, Lithuanian, Italian, Hungarian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1842 reviews
Value for money
Show reviews from:
The Double Tree London Victoria is in a great location across from Victoria Station, with services to Gatwick and Heathrow airports.
Score from 610 reviews Very good
With a luxury spa and tranquil courtyard garden, St. James' Court, A Taj Hotel, London features 4-star rooms, free Wi-Fi and 3 restaurants.
Score from 2888 reviews Excellent
The Park Plaza Westminster Bridge London is set across from the Houses of Parliament and Big Ben, on the South Bank. It is close to the London Eye, the Aquarium, restaurants and theaters.
Score from 5900 reviews Excellent
In the central London district of Victoria, The Z Hotel Victoria has compact and luxury accommodations with contemporary design.
Score from 3543 reviews Very good
Staff were very friendly and professional. Room was good, and very clean. Location of hotel was good
Check in was good and concierge very good.
Service at the restaurant was dreadful. We were basically ignored both times we went into the Brasserie. The ultimate was getting the hand when we had the temerity to ask waitress for service. Unbelievably poor service attitude.
Comfortable Hotel In A Great Position
Room A Tad Small & The Bed Just OK
Expensive bar and rude room service
This is the 4th time we have stayed at this Hotel & if we travel to London again we will stay there again due to its location & accessibility to everything. The staff have always been helpful.
Food, staff, comfort, cleanliness. One of the best hotels I have stayed in.
Only tiny niggle was the shower kept dripping very loudly at times and woke us up.
Check in was smooth.
Bedroom oddly furnished Room service difficult to arrange Food very expensive Drinks at bar very expensive
The location was great and the staff were so helpful. We were able to check in 3 hours before advertised and even though the room was small it had everything we needed and was perfect for a weekend break. Comfy bed, great bath and shower and clean and tidy. NO COMPLAITS!!!
We stayed at the hotel during the weekend I proposed to my now fiance. The hotel arranged for a complimentary bottle on ice when we arrived back in the evening and a mini hamper of chocolates and buscuits etc which was a lovely touch. A stay we will always remember. Many thanks
situation closed down town and next to victoria station breakfast atmosphere
a bit noisy with the ong-going works around the hotel
The bed has a matress topper, which was so snugly. Usually I have trouble sleeping when I am away, but not this time. The concierge and reception staff were both pleasant and helpful.
Location & breakfast
Room size, cost of drinks,lack of parking,
there are clean room and best location ever
Reception area is beautiful.
Arrived just on 10.30PM after being to the Theatre and we would have loved to eat in the restaurant but was told that last orders were at 10.30. We felt that the restaurant staff could have been a bit more helpful.
A Beautiful hotel. The room was tastefully decorated. Massive bed which was very comfortable. Large bathroom with roll top bath with heated floor. Clean comfortable room with views towards London Eye. Located perfectly for the theatre.
When we arrived we were upgraded to an executive suite but when we opened the door, the room had not been made up. The bed was not made and the settee was in the centre of the room. We went back down to reception who apologised and then gave us another room which was on the very top floor.
Location for the theatre and access to the trains was great.
The lack of lighting in the bedroom - very dull lighting and so hard to really see oneself to check attire or to read.
An elegance from a bygone era.
We arrived early morning and were checked in by one of the best receptionists I have ever dealt with. He looked after our luggage and even had it in our room when we got back from a day of sightseeing.
There is no lift going down to Victoria station so you have a manhandle your luggage up and down the stairs.
The decor was very modern and slick and yet with traditional english tones.
The Grovenor is at the hub of London transport links at Victoria Station, by bus, tube, or walking the tourist sites in easy reach with an Oyster Traval Card. The hotel provides excellent service, good food (Chinese & Brasserie) and friendly staff. Recommended
The Grovenor provided everything needed for the eager tourist. No faults found.
Happy with everything about this hotel.
The location of the Grosvenor is ideal next to Victoria station with underground to get round London with ease and with its own back entrance to the hotel in the main station. 10-15 minute walk to Hyde Park and Kensington, we built the weekend around going to Hyde Parks Winter Wonderland which was a nice short walk from the hotel. Check.in and reception staff were wonderful and very helpful as we're the concierge with giving us directions.
The hotel bar prices were high, 2 small cocktails £24, it was more reasonable to have an evening drink or three for the same price in Victoria station at wetherspoons, good atmosphere and plenty to watch, but can't fault hotel for comfort, cleanliness and location.
Breakfast was well organised, efficient and pleasant. Good service
Comfortable room, good size Great location Beautiful lobby and bar Staff tried very hard
Terrible wifi Ordered room service dinner never arrived. Problem with checkout for all guests
Olde world charm, style and service with 21st century facilities and probably the best location for easy access to central London.
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